Do you have to pay low wages to be successful?

April 30th, 2010

Actually it could be quite the opposite, so long as you are paying for performance. I recently was interviewed for an article on pay for performance systems, and so I’ll provide the link when it comes out. In the interim, I wanted to comment on a recent article in CFO magazine which touched on this subject.

Costco was referred to as the anit-Wal-Mart because it pays its employees more and offers more generous benefits - and it does quite well. According to their CFO, they have a different business model which is based on high volumes and caters to businesses and more-affluent customers. They’ve figured out an efficient way to pay their people more and still drive down expenses as a percent of sales.

If you think creatively, innovate and focus on what’s important to your business (which, in Costco’s case, they obviously consider their employees to be valuable assets), it’s my experience that you’ll be far more likely to succeed.

© Lisa Anderson 2010. All rights reserved.

2010’s New Normal - Transportation

April 26th, 2010

Logistics and transportation companies were hit early and hard by the economic downturn. The American Association of Railroads estimates that the rail industry had assets worth $43 billion standing idle as of February 2010 – almost 30%. On the air freight side, about 15% of freighter capacity was removed from the market last year. The same situation is true for trucks and containerships. This excess capacity drove down profitability. Many companies went out of business but many of the ones that survive the recession will emerge leaner and wiser – in a “new normal” business environment.

In this new normal business environment, there are a few overriding themes: 1) leaner inventory management policies (to accelerate cash flow). 2) a renewed interest in SKU rationalization (to impact costs and efficiencies). 3) Increased flexibility and openness to new ideas. For example, it is becoming common to review the relative efficiency of different modes, the location of distribution centers and whether they are willing to wait a bit longer to pay less for deliveries.

I’ve seen these themes arising more and more freqeuntly with my clients. Undoubtedly, cash is king in today’s business environment. I’ve written several articles about these topics. For example, refer to my recent newsletter on inventory reduction/ accelerating cash flow: click here.

© Lisa Anderson 2010. All rights reserved.

Unemployment in CA & the U.S. – What Can We Do?

April 21st, 2010

According to the UCLA Anderson Forecast, it is predicted that California employers will shed another 90,000 jobs this year and job growth will remain slow. Overall, it’s expected to remain around 12%. California is far worse than the national average (which hovers just below 10%); however, there is much to improve with both.

Oddly, even though Southern California has huge unemployment rates and has lost some large companies in the last several years, L.A. County remains the largest manufacturing center in the U.S. with 380,000 factory jobs. On the other hand, it only holds the #1 slot because longtime #2, Chicago’s Cook County has also seen half of its manufacturing jobs vanish over the last 20 years.

The losses in manufacturing have accelerated over the last two years as manufacturers have reduced production in line with reduced consumer demand. However, interestingly, not every major metropolitan county has been losing manufacturing jobs. Harris County, Texas (which includes Houston) has added 20,000 manufacturing jobs since 1990 and is closing in on the #2 position. Houston is much more cost competitive.

Thus, what should we do? We have to turn towards INNOVATION, which happens to be America’s foundation. I recently wrote an article for M World, the American Management Association’s magazine, titled “Accelerating Cash Flow through Supply Chain Innovation”. The spring issue of M World focused exclusively on innovation. According to Commerce Secretary Gary Locke, we must spend our time more productively by rediscovering the traits that have long made America’s economy the envy of the world. Scientific research. Innovation. New technology. Entrepreneurship and the new modes of commerce.
As Gary Locke’s says, “Despite our current problems, America still employs 70% of the world’s Nobel Prize winners and is home to three-quarters of the world’s top 40 universities.” In my opinion, we need to emphasize innovation in businesses and throughout the educational system. There’s no time to waste!

© Lisa Anderson 2010. All rights reserved.

Risk - Emerging Topic?

April 19th, 2010

Today uncertain economic climate is driving greater focus on risk management.

According to Industry Week’s article, “Riskier Business”, signs indicate that CEOs will be taking greater notice of risk in the wake of the economic crisis. According to a PricewaterhouseCoopers’ latest annual CEO survey, fully 84% of respondents reported they anticipate making changes to the way they approach managing risk, with 41% indicating that those changes will be major ones.

Also according to the Industry Week article, a few pieces of advice are as follows: 1) Categorize your risk – strategic risks, big-picture operational risks, financial risks and compliance risks. 2) Assume greater uncertainty. 3) Mitigate credit risk.

I also recently addressed this topic in an article published in Project Times, “Project Risk – Should You Care”. In the article, I discuss three keys to success: 1) Identify what might go wrong. 2) Determine potential reasons. 3) Implement steps to mitigate risk. To read the article in full, click here.

© Lisa Anderson 2010. All rights reserved.

US Manufacturers Face Shortage of Skills – How Can That Be?

April 14th, 2010

According to a study released in 2009 by Deloitte, the Manufacturing Institute and Oracle revealed that nearly a third of companies were experiencing a modest to severe shortage. Gaps in such skills as problem-solving and communication also were noted in the study.

This doesn’t seem to add up vs. the job market; however, it appears as though there is a shortage in the high-skilled jobs. As lower skilled jobs are outsourced to other countries, there is a greater supply of lower-skilled workers yet a higher need for the high-skilled jobs (which are typically the ones required to integrate with the outsourced suppliers etc). Thomas A. Kochan, professor of management at MIT says the basic problem is that U.S. manufacturing never has developed a close community of private industry and technical schools in any systematic way, although pockets of success exist.

Training is required to address the skills challenge – and keep U.S. manufacturing competitive. Nearly two-thirds of Industry Week’s Best Plants winners and finalists over the past five years have partnered with local educational institutions to obtain training.

I’m President of the APICS (Association of Operations Management) Inland Empire Chapter, and one of our core missions is to provide practical education on manufacturing and supply chain topics. We offer certifications which are highly respected – and downright inexpensive vs. the other options available. For more information about our courses, please visit our website: click here

With that said, I completely concur with University of Tennessee’s Parke’s statement in Industry Week – “Training that brings the most success to manufacturers is integrated into a company’s strategic plan,” not a bolt-on,” and has overt commitment from leadership.” I couldn’t have said it better myself, as I find that training often becomes a waste of money without this vision.

© Lisa Anderson 2010. All rights reserved.

Made in the U.S.A. is gaining popularity

April 14th, 2010

As I said in a recent blog post, I was recently quoted in an article in World Trade Magazine about how manufacturing in the U.S.A. is gaining momentum. I know my parents search to buy items made in the U.S.A. and will pay more for them - and they are not alone!

Now I wanted to share an article from Industry Week about this topic. Harry Moser has been an advocate for U.S. manufacturing for a long time, and he says in the article that manufacturers decide to offshore manufacturing work because the freight-on-board costs are lower for work done overseas. However, he says that if those companies factor in the costs of regulatory compliance, potential intellectual property loss, visits to overseas vendors, potential product quality problems, high foreign wage inflation and carrying extra inventory as cushion against late or damaged shipments, now the gap is favorable or small enough that it makes sense to reshore that work.

He is spearheading what he hopes will be a series of reshoring fairs. The first will be the 2010 Contract Manufacturing Purchasing Fair, scheduled for May 12th in Irvine, CA. The goal is to match OEMs that are outsourcing machined components, stampings, special tooling and assemblies with US suppliers that can most competitively bid on doing the work on domestic soil. It should be interesting and worth pursuing.

© Lisa Anderson 2010. All rights reserved.

Successful Execution of Strategy - What Works?

April 6th, 2010

I’ve recently worked with multiple client on this topic. It is an important topic - if you can “guarantee” your strategy through solid execution, you’ll increase the value of your business. In my experience, few companies achieve their strategy. It is much easier to create binders full of strategic documents than it is to “make it happen”. What you find someone who not only can create a practical yet solid strategy “AND” execute it, you’ve found a gem!

I recently published an article on Project Times about this subject, “Why Project Planning is Critical to Attaining Strategy Goals”. The article discusses the keys to success in “making it happen”: 1) Executive committment and involvement. 2) Effective questioning (largely what I’m able to provide my clients to help them think through how to successfully execute their strategy). 3) A rigorous focus on the critical path. Read the entire article here.

Simply by focusing attention on strategy execution via a project planning process, you’ll be further along than most of your competitors. Why not give it a try?

© Lisa Anderson 2010. All rights reserved.

Made in the USA Gains Momentum

March 29th, 2010

I was recently quoted in a World Trade Magazine article, “Made in the USA Gains Momentum”, and so I thought this would be an interesting topic to discuss on my blog. Read the full article here.

Actually, I am quite interested in this topic, as I believe we MUST find a way to be competitive for non-commodity products in the USA. There is NO way we can thrive based on consuming alone. After all, it makes zero sense. How can that logic make sense to anyone - the more we consume, the better the economy; however, if we consume goods produced in other countries, it doesn’t create jobs here (minimal ones at best). Instead of biting our nails over our consumtpion figues and hoping that our GNP increases (which just seems like a house of cards to me), we should focus on how to be entrepreneurial and be competitive with whatever product or service we are selling - not competitive within our state or country but globally competitive.

If everyone thinks a bit more about this topic, we are bound to be in better shape than we are by purchasing one more toy or piece of clothing manufactured overseas!

© Lisa Anderson 2010. All rights reserved.

Common Pitfalls in ERP Project Success

March 22nd, 2010

There seems to be an increase in interest in this subject matter - perhaps so many companies put everything on hold with the recession that they are just starting to dust off their old upgrade and new ERP selection projects. Thus it seemed like an opportune time to discuss the pitfalls to ERP project success - and how to overcome them.

I’ve been involved in “too many” ERP and other system selection and implementation projects. They can be monster projects to say the least but they can also be quite rewarding and provide significant results if handled appropriately.

I recently wrote an article in Project Times about the pitfalls to success. I’ve found the three most common pitfalls to be the following:

1. Trying to solve process discipline issues with systems.

2. Focusing on bells & whistles instead of core functionality

3. Focusing too much effort on system cost instead of implementation cost and risk

Read the full article here

© Lisa Anderson 2010. All rights reserved.

Connectivity in Today’s World

March 22nd, 2010

I was enjoying Costa Rica with my brother and nephew and so I’m just getting back to blogging. Before I post my latest entry, I thought it appropriate to talk about connectivity in today’s world.

I was riding in a van from the active volcano in Costa Rica to a fabulous Pacific coast beach community (Tamarindo - one of my favorites of all my travels), and thanks to modern technology, I was able to send/ receive emails from my Blackberry. Who would have thought? The only downside was that we were running late and so our driver decided to make up time by driving the mountain roads at a quick pace (thank goodness he knew the roads), and so I was limited in sending/ receiving emails as I had to “hold on” to stay in my seat. Forget about reading!

I’ve been to Costa Rica several times in the past. It wasn’t too long ago that I had to walk to the internet cafe in Tamarindo to look at emails. Of course, the downside is that it is a bit tougher to “get away”. Luckily, I don’t mind (and enjoy) combining my personal and professional lives into one life.

In today’s world, we are more connected than we’ve ever been yet the physical mail and personal phone call is still important - perhaps more so….. That reminds me, we were able to call my parents on a frequent basis using Skype. It sounded like we were next door even though we were in Central America in the jungle, sitting next to a howler monkey.

© Lisa Anderson 2010. All rights reserved.