Lisa Anderson Named in Top 40 B2B Tech Influencers

November 30th, 2017

Originally published on Expertclick on November 29, 2017

CLAREMONT, CALIFORNIA – November 29, 2017 –   Supply Chain Expert and Consultant, Lisa Anderson, MBA, CSCP, CLTD, has been named in the Top 40 B2B Tech Influencers by the arketi group, a high-tech PR and digital marketing firm located in Atlanta, Georgia.  Focused on B2B technology, public relations and digital marketing for business-to-business products and services, arketi believes in influencer marketing. Identifying top tech influencers furthers their strategies.

“I am delighted to be recognized by the arketi group.  Leveraging technologies is key to supply chain success” commented Lisa Anderson, President of the LMA Consulting Group.  Technology has provided instantaneous access to data, maximized operational performance and enabled organizations to deliver Amazon-like customer experiences.  “All aspects of organizations are connected these days. The use of technology allows for collaboration, transparency and transformation.  The ‘Internet of Things’ is driving rapid change by making information more accessible and interconnected.  Robotics is making local products more affordable.  And, machine learning is maximizing efficiencies. Those clients thinking proactively about technology are thriving while the rest will be left in the dust” she said.

Ms. Anderson recently facilitated the Fall 2017 Symposium of APICS Inland Empire Chapter (APICS-IE), the premier professional association for supply chain and operations management and will facilitate Rancho Cucamonga Chamber of Commerce’s Manufacturers’ Forum both titled:  Leveraging Technologies for Supply Chain success.  Instantaneous data, autonomous vehicles, total visibility, block chains, increased capacity, ‘Uberization’ of transit, machine learning and transformative movement were key discussion topics around the dynamics spirited by technology.

About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD
Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that helps manufacturers and distribution organizations innovate, elevate and transform their end-to-end supply chain to align with customer demand.  Ms. Anderson has been named a Top 40 B2B Tech Influencer by arketi group, a 50 ERP Influencer by Washington-Frank and ranked in the top 46 most influential in Supply Chain by SAP. She recently published, I’ve Been Thinking, an inspiring collection of 101 strategies for creating bold customer promises and profits. She is a regular content contributor on topics including supply chain, ERP and SIOP and is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For more information, to sign up for her Profit Through PeopleTM

Newsletter or for a copy of her book, visit


Steel Imports at the Lowest Two-Year Level Since 2002-2003

November 30th, 2017

Steel Imports at the Lowest Two Year Level Since 2002-2003

According to Industry Week, steel imports from 2016-17 are on track to be the lowest in almost 15 years!  What is more remarkable is that Obama and Trump both proactively limited steel imports.   Obama’s administration passed import tariffs which started the decline, and Trump ordered an investigation into whether steel imports threatened national security which might have spurred China’s recent decision to eliminate dirty capacity in an environmental crackdown.  China’s crackdown has already impacted a few of my clients.  Their manufacturing facilities shut down without notice, creating inventory shortages and service issues.  Are you thinking ahead as to what is likely to happen in your industry?  Or impact your industry or business?

What Should We Consider and/or What Impacts Could Arise?
How many business owners and executives impacted by the environmental crackdown in China were prepared?   I bet not nearly as many as those who wished they were!  In today’s Amazon-impacted world, service issues are unacceptable – not only will customers complain (if you are lucky), but they will also find another source (whether immediate or down-the-line, it has a high likelihood to occur).  How costly is it to lose a customer?  Unimaginably high for my clients!

Certainly the environmental crackdown isn’t the only impact of this situation.  The steel suppliers most likely had a bump in sales.  Were they ready to take on the new business or distracted with saving their pennies in a cutback mentality with declining sales and missed the opportunity?   As my consulting colleague said recently, the millennial generation wants to quickly share information especially if it promotes a higher purpose.  I see the same theme here….SPEED is paramount!  Are you planning for success or your worse case?  It seems obvious yet I run across many executives with the first thought to plan for worst case, thus realizing their “worst case” instead of success.  What are you planning to achieve?


Is Your Business Model Old?

November 27th, 2017

Amazon and Whole Foods
It seems like Amazon is in the news on a daily basis lately.  Their purchase of Whole Foods is shaking the entire grocery industry.  How can an already slim-margin industry respond FASTER and less expensively to customer needs and preferences (think organic) whenever and wherever they need it? Amazon thinks it has the answer.  And they just might.

Offer Value
My Mom wants me to get her Prime membership so that she can receive discounts at Whole Foods.  And, she is quite excited that the tea she purchases was on a great sale.  Although she wants to pick her own produce and get her meats split up the way she prefers, she wouldn’t be opposed to having deliveries of staples if it was convenient and inexpensive.  How do you convert an entirely new segment of people?  Offer value.

Stay Ahead of Your Competition
Instead of running to keep up with your customers and competitors on a daily basis, what can you do to GET AHEAD of them?  For example, I received a call from a potential client recently who found me in an online search for VMI (vendor managed inventory) expertise.  This CEO realized that instead of responding to his top customer’s request for consignment inventory as a way to win a significant new contract, perhaps he should expand his thinking to a strategic VMI partnership to create more of a win-win.

Are you thinking beyond your immediate obstacle or idea?  After 13+ years of consulting, I can guarantee that my most successful clients are always thinking…..

Thanksgiving & Going the Extra Mile

November 24th, 2017


I recently wrapped up the “holiday” (as they call it here) in New Zealand. Thanksgiving was our last day before heading home. With that said, I’m reminded of the meaning of Thanksgiving because the driver that picked us up from the TransAlpine train station (which is a beautiful ride through the mountains from the west coast to the east cost of New Zealand which also happens to double for the Murder on the Orient Express in the movies we learned today) went over and beyond to ensure we were taken care of and comfortable. The train arrived late so we missed our plane by a few minutes. After amazing assistance by the Air New Zealand manager, we had the last 3 seats and one standby seat on the last flight out. Our driver stayed with us and even went to the gate to see if I would get on stand by before leaving because he would take me to a hotel and arrange for everything so that we would have virtually no hassle. Talk about above and beyond! Are you going above and beyond for your colleagues, customers, suppliers and family?

I found this to be funny so I don’t care that it doesn’t really apply to my story :-). Hey, after all, in New Zealand, I’m on a different drummer anyway – sheep anyone?


One tip to implement this week:

Think about went over and beyond for during Thanksgiving weekend and upon your return to work. Perhaps you choose that “difficult” colleague or family member and SEARCH for something in common. Did you find something nice to say? Or just lent a helping hand and didn’t expect credit.

I hope you remembered to THANK your family for supporting you, your colleagues for making 40 hours + per week more pleasant than it would be otherwise (or, who knows, you could really love every minute of your job!), your customers for choosing you… about your employees for choosing you too? After all, employees can choose too. Why not be the leader everyone flocks to support?

With that said, I would like to THANK YOU for being important to me and LMA Consulting. I hope you had a Happy Thanksgiving!


And, don’t forget, there is still time.  There’s always Christmas!

Queenstown, New Zealand and the Value of Your Surroundings

November 24th, 2017

Queenstown has to be one of the most beautiful places on earth!  They realize this advantage and put these beautiful surroundings to good use.  Beyond tours of all shapes and sizes (ranging from jet boats to off-roading vehicle tours and more), the gorgeous sites make for a great backdrop for movies.  For example, in an adorable tiny town outside of Queenstown called Glenorchy, they film movies with the amazing scenery.  Certainly, you’ll recognize some of the names such as the Lord of the Rings, Wolverine, the Chronicles of Narnia and, most recently, Mission Impossible 6 with Tom Cruise.  Each of these used the backdrop below in one way or another.  Have you thought about the value of your surroundings?

One tip to implement this week:
It might be a great place to start by taking a step back or slowing down to observe your surroundings.  Do you see what’s around you?  I know I have certainly been accused of missing things while thinking about a client or an upcoming event.  Why not take a few minutes to notice what is going on around you?  I bet you’ll find it is different than what you thought!

What/Who Are Your Surroundings
You might find that you are surrounded by some amazing scenery as well.  For example, I live in Southern CA, surrounded by the ocean, mountains, the desert and much more.  However, that is the geographic area.  At work, perhaps you can think about the culture and people surrounding you – your colleagues, your customers, your suppliers and more.  Do you appreciate these people?  They can make or break your business and career so perhaps it is worthwhile paying attention.  

Leverage Your Advantages
Additionally, what else surrounds you?  Does your company invest in machinery, equipment or the latest technologies?  Can you leverage these advantages?  Or, at a macro level, perhaps you should think about your surroundings in terms of your industry, economy and more?  And, at the micro level, “the small things” such as the cleanliness and organization of your facility can make a huge difference.  Take the time to look around – what do you like?  How can you put your advantages (strengths) to use?