Category: Announcements & Press Releases

APICS Inland Empire Examines Emerging Supply Chain Trends at April 30 Symposium

March 22nd, 2016
Many emerging trends will impact how supply chains are managed, designed and operated in the future influencing the decision-making process right now. APICS-IE is assembling a panel of experts on Saturday, April 30 at the Eagle Glen Golf Club in Corona, Calif., to proactively help manufacturing, distribution and logistics attendees understand and predict trends that may later cause disruption.

APICS, APICS-IE, Symposium, emerging supply chain trendsThe Inland Empire Chapter of APICS,  the leading association for supply chain and operations professionals, is focused on investigating and predicting supply chain trends that may impact your business with its Spring Executive Panel & Networking Symposium: Emerging Supply Chain Trends on Saturday, April 30, 2016. Expert panelists including include Dr. Chris Gopal, Senior Fellow at the Peter F. Drucker and Masatoshi Ito Graduate School of Management, Claremont Graduate University, and Executive Director of the Drucker Center for Supply Chain & Logistics, Craig Young, VP of Manufacturing Niagara Bottling, and Roy Paulson, President, Paulson Manufacturing, will not only share data and trends, but also how companies should be forward thinking and respond to slow moving stock, supplier reliability, lead times and forecasting. Attendees will also be able to ask questions, network and benchmark with area companies and build contacts within the manufacturing and distribution community to also help them build their career.

“In today’s Amazon-paced world, it is imperative to stay on top of emerging supply chain trends,” says Lisa Anderson, President of APICS-IE and LMA Consulting Group.  “This session will be a great opportunity to not only hear what the experts in supply chain think will happen in the future but it also is an unmatched networking event for students, professionals, executives and the media in supply chain.”

The APICS-IE Spring Executive Panel & Networking Symposium, Emerging Supply Chain Trends will be held Saturday, April 30, 2016 at the Eagle Glen Golf Club in Corona, Calif. Fees to attend the event from 8:00 AM to 11:30 AM are $15 for members, $25 for non-members and students are free. Breakfast buffet is included. Register here or cut and paste this link into your browser:


Manufacturers and Distributors Feel The Amazon Effect

September 30th, 2015

APICS 2015 Lisa Anderson

My clients and colleagues know that I frequently talk about the value of people and especially engaged employees. I even have a newsletter, Profit through PeopleSM sharing tips about how to leverage all aspects of your organization to improve overall company performance. Why stress people so much? Because they are going to be critical to you and your company in raising the bar so that you can meet, and more importantly surpass an entirely new and elevated set of customer expectations, what I call The Amazon Effect.  I define The Amazon Effect as:

The pressure put on companies to provide superior customer service, rapid deliveries, and higher accessibility to products/services is known as the Amazon Effect. Achievement of these factors can lead to higher growth, more loyal customers and opportunities for margin improvement, but not meeting these ‘Amazonian’ standards can quickly lead to a company’s downfall. Think of this as a game of poker, the ante to just get in the game is 24/7 service, easy-to-use ecommerce Website, same / next day shipping and easy return processes.

It’s not enough to just survive any longer, businesses need to thrive. My research tells us that customers want products and services delivered immediately (24 hour turnaround is no longer sufficient) with a 24/7 viewpoint, increased levels of customization, and extra mile service. Manufacturers need to create a ‘sweet spot’ of people, processes, plans, profit drivers and priorities to create a customer service edge.

Attending APICS 2015 in Las Vegas, October 5-7, 2015?

Plan on joining my session entitled Priming Your Supply Chain for The Amazon Effect on Tues., Oct. 6 at 8:00 a.m. at the Mirage Hotel in Las Vegas, Nevada. Ideal for attendees from manufacturing, operations, distribution and supply chain, I will be sharing key strategies on where and how to make improvements to stay competitive and relevant to customers. I will also share case studies on how companies were able to re-focus their energies on a more customer-centric operation netting more sales at higher yields.

Learn more about APICS 2015 or register for my session.

Can’t Make the APICS 2015 Conference?

I am  currently working on a book entitled “The Amazon Effect” detailing the business roadmap to thriving in an ultra-competitive marketplace. I share with readers how to make meaningful business transformations to focus on customer service, improve planning with SIOP and ERP, leverage technology and profit through the people in your organization and supply chain. Sign-up in advance for “The Amazon Effect” and I will notify you when it is released.

Learn more about The Amazon Effect with these other articles:

Slashing Lead Times to Counter the ‘Amazon Effect’

The Amazon Effect: Which Came First? Service or Product Offering?

The Amazon Effect: Create a Customer Service Edge


5 Ideas to Utilize Social Networks for Business Success

October 31st, 2013
Social media

Social networks are no longer just social. Businesses that want to accelerate collaboration and service their customers better are taking note. Here are 5 ideas to maximize how you utilize social networks for business success:

  1. Source suppliers:  Finding high quality, reliable and competitively priced suppliers is not as easy as it seems.  Have you considered researching options on social networks?  What do others think about their service?
  2. Collaborate with customers: Customer collaboration is gaining momentum in today’s economy as we look for win-win opportunities to gain a better perspective of demand and customer preferences.
  3. R&D:  Collaborative R&D can achieve a win-win-win if multiple internal
    and external supply chain partners are brought into the process from the beginning.
  4. Training:  What better way to show employees, potential customers and current customers your product features.  There are countless opportunities to transfer knowledge with this medium.
  5. Customer input:  Without customer input and feedback, it’s unlikely you’ll be successful long-term.  Why not ensure 24/7 availability to receive customer suggestions, feedback, complaints etc.?

Blue webinar iconIn my upcoming webinar, “Leverage Social Network to Drive Business Results”, I’ll discuss these tips and several strategies to leverage social networks and social media to elevate business performance. Register for the complimentary event and also check out my book “Leverage Social Networks to Drive Business Success” too.

Manufacturing Skills Gap Survey Request and Invitation

October 28th, 2013

As you know, I have a passion for the critical importance of people and their impact on organizations, which is why my founding brand, Profit through People remained intact after my recent re-branding.

I’ve yet to run across a client who has achieved long-term success with lousy or even largely mediocre people and people-related practices.  On the other hand, I’ve seen GREAT success with mediocre brands, products and services with exceptional people. People will make or break your success.

Since people are integral to the success of my consulting projects, I watch these trends closely.  In the past several months, I’ve started to see a new trend emerging – a SKILLS GAP for manufacturers and distributors.

The organizations who focus on the 3 R’s will thrive in today’s resurgent environment:

  • Recruiting top talent
  • Retaining top talent
  • Reinvigorating Training & Development Programs


Thus, I’m excited to invite you to participate with me and my APICS Inland Empire chapter on this critical topic:

Request for Survey Participation

I’ve partnered with APICS Inland Empire, the leading professional association for supply chain and operations management professionals, to provide manufacturers and distributors with critical data to strategize and plan for recruiting, hiring, retention, training and development programs.  Thus, I’m very interested in your feedback and insights.  We’ve made it brief as we would really appreciate your valuable insights.

Take Survey Now

As a thank you for taking the survey, I will make sure you are one of the first to receive the survey results.  I’m looking forward to and appreciate your input.

Invitation for APICS-IE Executive Panel Symposium 

apicslogoAdditionally, if you are in the Southern California area on November 2nd, I personally want to extend an invitation for you to join me at the APICS Inland Empire Fall Inaugural Executive Panel & Networking Symposium 2013 at Eagle Glen Golf Club in Corona.

We have assembled an expert panel from manufacturing & distribution, research, executive recruiting, and higher education to not only help us identify the gaps, but also give us tips on how to gain the knowledge and skills we need to be successful. Feel free to download the Symposium Flyer for more information.

It will be a rare opportunity to hear thought leaders and network with colleagues.

Register Now

Hope to see you there!


Discuss the Latest Trends in Manufacturing & Logistics

March 2nd, 2012

Be on top of your game and discuss the latest trends in manufacturing and logistics.

1. What are the latest obstacles manufacturing executives face?
2. Why can’t we find the skills we need even though there are still high unemployment rates?
3. What are keys to success to thriving in California? How about survive?
4. Which opportunities should we leverage to drive customer service levels?

Join the APICS (Association of Operations Management) Inland Empire for an exclusive Symposium on Obstacles and Opportunities of Manufacturing and Logistics in the Inland Empire.

Your investment options:
1. Free: members (included as a member benefit). However, you must sign up to reserve your space.
2. $25: non-members. However, if you join APICS on the day of the symposium, we’ll put it towards your membership fee.
3. The proceeds will be donated to the student case competition in this year’s West Coast competition. There are 25 teams from local universities competing.

Register here: click here

Lisa Anderson
President, APICS Inland Empire