Category: I’ve Been Thinking

The Power of the Recognition by Peers

December 4th, 2019

My business partner and co-Executive Director of the Society for the Advancement of ConsultingLinda Popky and I just held our Annual Meeting in New York City. Our association provides growth by association for consultants, coaches and speakers across the globe. Although this is our tagline, it is much more than the typical marketing tagline.  It is how we operate. Every decision goes through this filter.  So, we were especially thrilled to have launched our first annual Advancing Consulting Awards to recognize the best of the best in an emerging category and an established category.

We are thrilled to recognize Amy Segami from Chicago, IL (Emerging) and Andrew Hollo from Melbourne, Australia (Established) with the awards (pictured with the Awards Committee and co-Executive Directors). The core criteria included client success, growth by association, innovation and resilience. Andrew’s comments were particularly noteworthy when  accepting the award: In essence, he said what was most meaningful is that he was selected by a group of top notch peers. Isn’t that what we all want?

One Tip to Implement This Week:
When I think back to the awards and recognition I’ve received that are most meaningful to me, I realize Andrew was completely correct. A short compliment in passing by a respected peer is more meaningful than an elaborate ceremony most of the time. Of course, I wouldn’t turn away both! With that said, when I was nominated for the Community Builder Award by NAWBO earlier this year, this fact was absolutely true. They do the awards ceremony in a BIG way in my neck of the woods.  Yet, what was most meaningful was being recommended by a top notch executive, being supported by a friend and APICS Board member colleague and being cheered on by a client. What else can you ask for?

Are you taking the time to think about recognizing your peers? Who has been particularly helpful lately? Most likely it is someone you take for granted but couldn’t survive without! Why not tell them something specific about what you appreciate? Stop running for a minute to think about who you should recognize.



Collaboration for Advanced Manufacturing & Supply Chain Success

November 30th, 2019

Our Association for Supply Chain Management (ASCM/ APICS) Inland Empire Chapter is knee-deep in planning for our fall executive panel and networking symposium on the topic, “Collaboration for Advanced Manufacturing & Supply Chain Success“. We are finding this to be a powerful topic as executives must not only collaborate with their customers and suppliers to achieve scalable, profitable growth but they also need to collaborate with industry groups, trusted advisors, software providers (ERP experts), and other partners if they want to succeed in today’s Amazon-impacted, globally volatile, complex regulation environment.

We’d love for you to join in on the discussion and Q&A with experts in the end-to-end supply chain. We have manufacturing experts, logistics experts, technology experts and end-to-end supply chain experts on our panel to talk about trends, issues, and how they have collaborated to drive results. Our attendees include students, planners, buyers, operations and supply chain managers, finance and IT resources related to the supply chain as well as executives and the media.

One Tip to Implement This Week:
When I first started consulting over 14 years ago, collaboration was seen as a “fluffy” topic. I always found that the most powerful results came via collaboration but it wasn’t seen as important. Fast-forward 14 years, and if you aren’t collaborating, you aren’t thriving. No one can handle the level of complexity in today’s manufacturing and logistics environments alone while still servicing customers and driving profitable growth.
Of course, there is no point to collaborating for the sake of collaboration. In fact, as my consulting mentor says, if you want someone to like you, get a dog. Instead, collaboration is for turning 1+1 = 22 by taking the best of different ideas and combining into exponential success. For example, when I was VP of Operations & Supply Chain for a mid-market manufacturer, we had to redesign products to show customers we were on the leading edge and “back” (a force in the market) while offsetting significant material price increases due to oil and gas price pressure as well as optimizing our ability to save money on freight. There was no way for one person, 1 department or even 1 company to accomplish this task without collaboration. Instead, we involved customers, material suppliers, freight carriers, packaging experts, equipment suppliers and more. In the end, we achieved the trifecta. You should even add competitors to your thought process as the most successful executives consider this option for certain situations.
Why not pick a “hot topic” and start thinking about collaboration partners where you could achieve a win-win-win? Just asking folks to think outside the box in new ways can stir some powerful energy and bottom line results. If you are interested in discussing an assessment to help find a few of these powerful ideas to prioritize, contact us. Let us know how it goes!

 

 



Clearing the Mind for Innovation & the Santa Barbara Coastline

November 24th, 2019

 

I recently attended a CEO retreat in Santa Barbara. We talked about both our business goals as well as our personal goals and spent two half-days enjoying the area. I took the opportunity to clear my mind so that I could think innovatively.

Everyone clears their mind in different ways. I enjoyed the coast and scenery while catching up on a newsletter as well as walking the area. That put me into the mindset of innovation so that I could figure out how to turn 1+1 = 22 and/or take 15 – 8 = 22.

Whether you increase revenue or reduce labor (work smarter), you achieve a powerful return on investment and might just come up with the next “BIG” idea. After thinking through the session and running ideas by colleagues, I think I have hit upon that next big thing for my LMA-i, LMA Intelligence series that my clients should be thinking about to get ahead of the competition.

You’ll be hearing more about it but the concept is “Future Proofing Your Manufacturing Business” or “Manufacturing & Supply Chain Future Proofing”

 

 

 

 

 

 

 

One Tip to Implement This Week:
We are typically doing at least 8000 things at once, which means we get nothing done well. I am quite familiar with this concept! Instead, try clearing your mind, perhaps focusing on one priority and just setting aside time to think about the future and where you should really focus your time and attention. Undoubtedly, we will ALL find room for improvement.

Leaving the meeting, I was seriously thinking about dropping an important event because I was worried about the labor intensity.  However, it turns out it is quite important to my process for developing intelligence to share with clients (LMA-i) as well as gaining prospective clients and staying on the leading edge of thought leader status. What was I thinking?!?!

See, we all can make mistakes. It took someone I just met but had an engaging conversation with to drop some advice into the mix that corrected my thinking. I was well-intentioned but racing down the wrong path.  So, I have revised a new approach (luckily before I implemented any changes).

Out of this process (including my ‘bad idea’) and related interactions/ collaborations over the next few days popped a great idea. Not only should we take time to think but run your ideas by respected colleagues, new colleagues who might provide fresh insights (which you can choose to use or toss out) and trusted friends. You just might come up with the next sticky pad’ (one of the great inventions stemming from innovation) or the way to repackage or re-position a great idea that will drive dramatic improvement for your business and /or career.

 

 



Taos & Unplugging from Technologhy

November 4th, 2019

I went with my mom and aunt to visit my aunt (mom’s best friend) and her sister in New Mexico. First, it is interesting all of the things we assume and take for granted as a frequent traveler (a note for another day!).

Next, we drove to Taos, New Mexico for two nights. It is an interesting mountain art town with one of the oldest continuously inhabited communities in the U.S. (the Pueblo). Although this Native American tribe of Puebloan people have members who live with modern amenities outside of the Pueblo, there are several families still living there without water and electricity.

 

 

 

 

 

 

On our way to the Pueblo, our phones went out because the cell tower went down. Since almost everyone used Verizon or services that went through Verizon, we were out of touch with the world.  And, service finally came back up (hotel included) the next day. It is amazing the number of items we use our cell phones to look up (symptoms of altitude sickness for one of my aunts, a decent place for lunch, directions to the Pueblo, a call to my mom’s other sister to see how a procedure went and a call to a client)! Odd timing perhaps that we were left on our own devices (except for my mom’s “old person phone” that my brother gave her which worked on T-mobile from time to time) as we visited an ancient pueblo. I had to text by clicking multiple times on numbers to try to reach my cousin and client. What a great story… you couldn’t plan this if you tried!

Have you thought about unplugging?

One Tip to Implement This Week:
Although I do not wish to lose technology again anytime soon, it certainly makes you think and prioritize who you are going to text (as it might take at least 20 times longer), what you need to know and how else you might find the answer and more. I barely recall when I first started working and would pull over to use a pay phone to return a call from my beeper to the plant about what to do about a scheduling issue. Can you imagine?!

Losing technology makes you think, observe and prioritize. Wouldn’t it be a good idea to prioritize how we spend our time anyway? At the airport in Albuquerque on the way home, I sat at the bar with my laptop (as it was the only place that had a plug), and the guy next to me was complaining about a couple who sat near us who apparently had been staring at their phones and not talking the entire time he was there. Have we forgotten how to talk? I can definitely say that our clients experience communication challenges from time to time. Actually, don’t we all? Perhaps we should practice more often!

Why not put technology aside for a few hours and observe and listen? You might experience an entirely different situation than you ever have before!

 

 



A 98 Year Old’s Wisdom & the Toltek Agreements

October 16th, 2019

When visiting my best friend’s mother who is 98 years old, a challenging topic arose. She is the sharpest 98 year old (and can easily give any 20 or 30 year old a run for his/her money) I’ve met.  She has fabulous stories and spouts wisdom to boot! At this juncture, she brought up the 4 agreements of Toltek wisdom which turned out to be a great response.

The Toltek agreements are as follows (which, of course, she cited off the top of her head):
1) Be impeccable with your word.
2) Don’t take anything personally.
3) Don’t make assumptions.
4) Always do your best.

I thought these were brilliant in their simplicity. Don’t you? What makes the story even better is that my best friend’s late father found these in a book that he brought home from the alley. He just loved to find ‘gems’ in the alley in Balboa to give to family and friends, to fix up to give to the poor and to use/read.

One Tip to Implement This Week:
Growing up, my parents and especially my mom made it clear that so long as we did our best, that was what counted. Win or lose, it didn’t matter. I have always lived by this wisdom.  Now, I see that that it is Toltek wisdom! Beyond this piece of advice, I have to say that a lot of my success stems from all four of these agreements. So, it is something to ponder.

The next time you think your peer is creating extra work for you on purpose or isn’t returning your calls and ignoring you, remember the rule, “Don’t take it personally”. Most likely, it has absolutely nothing to do with you. We have all been there when we assume the worst.  I can say that 80%+ of the time I catch myself thinking these thoughts, they turn out to be only in my mind.

We have all heard the advice to not make assumptions but do we consciously think about what assumptions we make daily? Perhaps we should start! And how about speaking with integrity? We all think this is the rule. Yet, how often do we find colleagues we are confident speak impeccably? Not often enough! I found when in my VP of Operations & Supply Chain role that it is probably the #1 ingredient in success. Once my team knew they could count on what I said, they turned a corner to high productivity and engagement.

I think these topics relate to the skills gap. After all, how many leaders do we find with these attributes?

Please help us determine the current state of the skills gap by taking our survey