Category: Project management

IT/ Tech

May 13th, 2020

Does Technology Have a Seat at the Table?

Do you consider your technology leader an integral member of your executive team? If not, why not? Prior to the coronavirus pandemic, technology was starting to take over the world. With the acceleration of e-commerce, the expanded use of ERP systems, artificial intelligence applications to create predictable demand and automate repetitive tasks (and of course Amazon Alexa), the internet of things to connect objects and applications such as those used in autonomous trucks, blockchain to trace the chain of custody from farm to table across the globe and robotics to automate manufacturing and warehousing processes, IT was critical.

Now that the pandemic has hit, technology is playing an even more pivotal role. The world has gone remote. Users are gaining comfort with technology at a record pace. Additionally, because there are many complications in navigating coronavirus with employees (rules, regulations, social distancing protocols, and many more), executives are starting to see a greater advantage in proceeding more quickly with their technology roadmaps. By taking advantage of the opportunities to grow the business and improve the customer experience, employers can reallocate employees from repetitive tasks (which also can require close proximity to one another) to ones that will add value to the business.

Read our eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to dig into these concepts further as well as to debate whether to move forward with ERP upgrades or hold off to preserve cash and to be reminded of the critical importance of cyber security and protecting against cyber criminals. Also, one of our favorite topics is addressed, the MacGyver approach to moving forward with your systems infrastructure while navigating the slow ramp up following the pandemic. It is NEVER all or nothing. Invest smartly. Utilize already-existing talent and tools. You’ll speed on by your competition.

Join our Navigating Through Volatility webinar series to learn about how ESRI is using cutting edge technology and location intelligence to drive supply chain resilience and recovery. It certainly will stretch your mind when it comes to using IT/ technology to drive business value, and more importantly, value to the community. Perhaps it will inspire you to think about technology differently.

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Immediate Strategy

May 7th, 2020

Do you want to be Amazon or Sears? Sears used to be the Amazon of its time, but they failed to change with the times. There is little life left in this former powerhouse of retail. On the other hand, Amazon continues to evolve and is clearly doing quite well in these trying times. In fact, our clients are experiencing growth across the board in only one category – e-commerce. Amazon continues to rule the day!

As I state in my eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19, if you want to be more like Amazon, you will rethink strategy but NOT like you might think. It should not be a lengthy process that looks across multiple years. Instead, create an ‘immediate strategy.’ What does that look like? Read about an immediate, 3 and 9-month strategy in the eBook:

  1. Immediate Strategy: Focus on establishing immediate priorities, assessing risks and understanding your customers, suppliers and other partners.
  2. 3-Month Strategy: Focus on how to keep moving forward and increasing value
  3. 9-Month Strategy: Focus on how to redesign to take advantage of the opportunities

As you think through the strategies outlined and determine your path forward, please keep us in the loop. We are interested in your journey, what works, and what pitfalls to avoid so that we can share insights and ideas. Don’t worry. We will protect the innocent; however, keep in mind one of the tenets of the eBook is to fail forward with innovation. Those who innovate will have a unique opportunity to sail past the competition as the world creates a new normal over the next year. If you’d like to discuss your strategy, please contact us.

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Leadership As We Emerge from the Pandemic

May 6th, 2020

“Whatever You Are, Be a Good One.” – Abraham Lincoln

All bets are off. No matter what type of leader you were pre-pandemic, your opportunity is now. Relationships move faster during times of crisis than any other time. Simply become the leader you know you can be. Everyone has the potential. Use your strengths. Gather your team to build on that strength. Move forward.

 

Be Calm

During these unprecedented times, there is substantial emotional turmoil. Start with self-management. Demonstrate calmness. Communicate clearly. Be patient, yet firm. Be upfront and tell people what you can tell them and tell them what you cannot tell them. Do not avoid them. People will make up a situation worse than reality every time. Instead, be upfront. Let them know that they will be the first to know when you know or are able to communicate. Establish trust and hold it closely.

Offer Resources & Communicate Frequently

Offer information and resources to help employees, customers, suppliers and other partners navigate these volatile times. Even the strongest of people should consider EAP (Employee Assistance Program) resources. Make sure that resources are communicated clearly so that employees can take advantage of what is available. Keep communicating – even if there is no news.

Read our eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to hear about additional strategies to lead, keep your teams moving forward, and engage your people in the future. There is ZERO doubt that leadership will make or break not only employee and customer engagement but also bottom line business results. As my HR mentor used to say, “It begins and ends with leadership.” Thanks to Debra Daniels-Smith as I couldn’t provide nearly the value to clients without her valuable counsel when I was VP of Product Supply for a mid-market healthcare products manufacturer.

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Featured on Supply Chain Chats about Coronavirus & Where We Go From Here

April 5th, 2020

I was featured on Netstock’s “Supply Chain Chats” about the coronavirus impacts in the supply chain, latest trends and what changes might occur long-term due to the coronavirus challenges. We talked about the bullwhip effect and how companies are likely to respond. See the video here.

For additional coronavirus information, resources and strategies, please visit the coronavirus resources section of our website.



Quoted in Courthouse News Service About the Success of a Supermarket During Coronavirus

April 4th, 2020

I talked with the Courthouse News Service about the supply chain impacts retailers are experiencing with the coronavirus pandemic, and was quoted in their article “Texas Grocery Store Chain Does a Bang-Up Job Against Coronavirus”. It is an uplifting story about a supermarket that is navigating this crisis successfully, and it speaks to preparation and collaboration. I love that they struck deals with their beer distributors to help deliver eggs. The food industry is somewhat used to these types of issues with recalls etc.; however, it is great to see H-E-B do well! Read the article here.

For additional coronavirus information, resources and strategies, please visit the coronavirus resources section of our website.