IT/ Tech

May 13th, 2020

Does Technology Have a Seat at the Table?

Do you consider your technology leader an integral member of your executive team? If not, why not? Prior to the coronavirus pandemic, technology was starting to take over the world. With the acceleration of e-commerce, the expanded use of ERP systems, artificial intelligence applications to create predictable demand and automate repetitive tasks (and of course Amazon Alexa), the internet of things to connect objects and applications such as those used in autonomous trucks, blockchain to trace the chain of custody from farm to table across the globe and robotics to automate manufacturing and warehousing processes, IT was critical.

Now that the pandemic has hit, technology is playing an even more pivotal role. The world has gone remote. Users are gaining comfort with technology at a record pace. Additionally, because there are many complications in navigating coronavirus with employees (rules, regulations, social distancing protocols, and many more), executives are starting to see a greater advantage in proceeding more quickly with their technology roadmaps. By taking advantage of the opportunities to grow the business and improve the customer experience, employers can reallocate employees from repetitive tasks (which also can require close proximity to one another) to ones that will add value to the business.

Read our eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to dig into these concepts further as well as to debate whether to move forward with ERP upgrades or hold off to preserve cash and to be reminded of the critical importance of cyber security and protecting against cyber criminals. Also, one of our favorite topics is addressed, the MacGyver approach to moving forward with your systems infrastructure while navigating the slow ramp up following the pandemic. It is NEVER all or nothing. Invest smartly. Utilize already-existing talent and tools. You’ll speed on by your competition.

Join our Navigating Through Volatility webinar series to learn about how ESRI is using cutting edge technology and location intelligence to drive supply chain resilience and recovery. It certainly will stretch your mind when it comes to using IT/ technology to drive business value, and more importantly, value to the community. Perhaps it will inspire you to think about technology differently.

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Product Supply Strategy

May 9th, 2020
Forget ‘If It Ain’t Broke, Don’t Fix It’

All bets are off in these unprecedented times. What worked yesterday might not work tomorrow. Take a fresh look at your product supply strategies.

Should We Make or Buy?

Many executives outsourced when it was the popular and often a smart cost decision to do so. However, the times have changed substantially. Sometimes, we continue what is in place because of the cost and disruption to change. What is the current situation and how has it changed since the pandemic? Read our eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to gain details about make or buy strategies and what makes the most sense to meet your business and customer requirements.

According to my friend and colleague’s article, Is Just in Time Broken?, the incremental cost of inventory as a percent ranges from 31-58%. Now, that is substantial! Are you considering these costs in your calculations? Great minds think alike as our recent articles, JIT Might Not Be What It is Cracked Up to Be (Strongest Link section) and Think Twice About Your Manufaturing Supply Chain encourage executives to THINK. Start with your customer, do a few quick calculations, use common sense and you’ll know what to do.

We are definitely interested in what you discover as you rethink your product supply strategy. Remember, no matter how “good” you feel you are positioned, if you aren’t innovating, you are moving backwards. Check out our eBook and contact us if you’d like to brainstorm these concepts further.

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Immediate Strategy

May 7th, 2020

Do you want to be Amazon or Sears? Sears used to be the Amazon of its time, but they failed to change with the times. There is little life left in this former powerhouse of retail. On the other hand, Amazon continues to evolve and is clearly doing quite well in these trying times. In fact, our clients are experiencing growth across the board in only one category – e-commerce. Amazon continues to rule the day!

As I state in my eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19, if you want to be more like Amazon, you will rethink strategy but NOT like you might think. It should not be a lengthy process that looks across multiple years. Instead, create an ‘immediate strategy.’ What does that look like? Read about an immediate, 3 and 9-month strategy in the eBook:

  1. Immediate Strategy: Focus on establishing immediate priorities, assessing risks and understanding your customers, suppliers and other partners.
  2. 3-Month Strategy: Focus on how to keep moving forward and increasing value
  3. 9-Month Strategy: Focus on how to redesign to take advantage of the opportunities

As you think through the strategies outlined and determine your path forward, please keep us in the loop. We are interested in your journey, what works, and what pitfalls to avoid so that we can share insights and ideas. Don’t worry. We will protect the innocent; however, keep in mind one of the tenets of the eBook is to fail forward with innovation. Those who innovate will have a unique opportunity to sail past the competition as the world creates a new normal over the next year. If you’d like to discuss your strategy, please contact us.

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Leadership As We Emerge from the Pandemic

May 6th, 2020

“Whatever You Are, Be a Good One.” – Abraham Lincoln

All bets are off. No matter what type of leader you were pre-pandemic, your opportunity is now. Relationships move faster during times of crisis than any other time. Simply become the leader you know you can be. Everyone has the potential. Use your strengths. Gather your team to build on that strength. Move forward.

 

Be Calm

During these unprecedented times, there is substantial emotional turmoil. Start with self-management. Demonstrate calmness. Communicate clearly. Be patient, yet firm. Be upfront and tell people what you can tell them and tell them what you cannot tell them. Do not avoid them. People will make up a situation worse than reality every time. Instead, be upfront. Let them know that they will be the first to know when you know or are able to communicate. Establish trust and hold it closely.

Offer Resources & Communicate Frequently

Offer information and resources to help employees, customers, suppliers and other partners navigate these volatile times. Even the strongest of people should consider EAP (Employee Assistance Program) resources. Make sure that resources are communicated clearly so that employees can take advantage of what is available. Keep communicating – even if there is no news.

Read our eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to hear about additional strategies to lead, keep your teams moving forward, and engage your people in the future. There is ZERO doubt that leadership will make or break not only employee and customer engagement but also bottom line business results. As my HR mentor used to say, “It begins and ends with leadership.” Thanks to Debra Daniels-Smith as I couldn’t provide nearly the value to clients without her valuable counsel when I was VP of Product Supply for a mid-market healthcare products manufacturer.

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Manufacturing Expert, Lisa Anderson, Releases eBook Future-Proofing Manufacturing and the Supply Chain Post COVID-19

April 29th, 2020

CLAREMONT, CALIFORNIA – April 29, 2020 –  Manufacturing and Supply Chain Expert,  Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., has released, Future-Proofing Manufacturing & the Supply Chain Post COVID-19. This eBook provides insights, advice and experiential value for Manufacturers and their Supply Chains.

 

The importance of the supply chain came into focus as shelter-in-place orders and the COVID-19 epidemic shifted the demand and supply for newly deemed essential items. “Manufacturers have long understood the intricacies of the supply chain.  What has recently emerged is the key role that the supply chain plays in every aspect of a business.  From sourcing strategies and managing supplier and logistics partner relations to proactively forecasting demand and managing customer service and inventory expectations, the end-to-end supply chain is much than production or operations.  A wrinkle in the supply chain can throw a company off its axis,” commented Ms. Anderson.

“We have been talking about manufacturing and the supply chain being at a critical juncture and the need to become agile, proactive and exponentially innovative.  Little did we know that we would be in the spotlight to meet the challenge under these circumstances. We have seen manufacturers respond to critical needs, like ventilators.  We have seen the supply of toilet paper and other paper goods disappear, highlighting the importance of the supply chain.  We are already seeing manufacturers building a new framework to future-proof their supply chains for the future.  This experience, while sometimes painful, has provided trial by fire and a means to step ahead for a different future,” Ms. Anderson said.  LMA Consulting Group works with manufacturers and distributors on strategy and end-to-end supply chain transformation to maximize the customer experience and enable profitable, scalable, dramatic business growth.

Future-Proofing Manufacturing & the Supply Chain Post COVID-19 provides practical go-forward business concepts than can be applied to any manufacturer, distribution or supply chain organization.

Ms. Anderson is an active member of the Inland Empire Economic Partnership, was recently appointed to the Department of Commerce, District Export Council of the Inland Empire and is sought out by organizations such as Oracle for her manufacturing and supply chain insights. Future-Proofing Manufacturing & the Supply Chain Post COVID-19 can be downloaded here.

 About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD

Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  She focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Ms. Anderson is a recognized Supply Chain thought leader by SelectHub, named a Top 40 B2B Tech Influencer by arketi group, 50 ERP Influencer by Washington-Frank, a top 46 most influential in Supply Chain by SAP and named a top woman influencer by Solutions Review. She recently published, I’ve Been Thinking, 101 strategies for creating bold customer promises and profits. A regular content contributor on topics including a superior customer experience with SIOP, advancing innovation and making the supply chain resilient, Ms. Anderson is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For information, to sign up for her Profit Through PeopleTM Newsletter or for a copy of her book, visit LMA-ConsultingGroup.com.
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Media Contact
Kathleen McEntee | Kathleen McEntee & Associates, Ltd. | p. (760) 262 – 4080 | KMcEntee@KMcEnteeAssoc.com