Why are Communications So Difficult?
Communications can get muffled in a busy work environment, but effective leadership makes information delivery a key component in daily operations. In my almost 25 year-career in manufacturing and distribution, I've yet to see a company with "perfect" communications. I've seen a few stars (unfortunately the 20% of the [...]
Communications Rule!
Too busy to communicate? Research reveals that communications skills are lacking in the manufacturing and distribution workers. As much as we know that communication is critical, we often ignore this key area. We are swamped with daily work, getting the month's sales shipped out, learning the latest technical gadget [...]
Communications
As the 80/20 of business success can be traced back to leadership and communications, what could be more important? Be clear & concise - it is amazing how often the messages can become garbled (similar to the old game of telephone). Take the time to be clear and concise. [...]
Customer Communications
Customer communication is always a good idea; however, leveraging customer communications during the new normal business environment is vital to success. Pick up the phone - some of the largest successes I've seen result from simple yet critical conversations. It can be as simple as calling a customer to [...]
Want to Improve Communications?
As the 80/20 of business success can be traced back to leadership and communications, what could be more important? Be clear & concise – it is amazing how often the messages can become garbled (similar to the old game of telephone). Take the time to be clear and concise. [...]