supply chainI am certainly a believer that much can be accomplished remotely. Actually I am doing more and more to help my clients remotely, and we are achieving substantial results — and significant returns on investment. However, that doesn’t replace in-person communication 100%. There is a time when communication is most effective in person. For starters, it is quite the challenge to develop a relationship upfront if you haven’t met your colleague. This is probably the most critical in-person communication. After you’ve met him/her and developed a relationship, a lot can be accomplished through various communication channels.

For example, I went to a networking event last night to watch the UNC game. That is certainly not something that can be accomplished via Skype! Although a depressing end result for a UNC alumnus, it was an enjoyable evening. I talked with old friends, work colleagues and met some new and interesting people. Sure, I might have called a few of these folks to talk eventually; however, it wouldn’t be the same. You cannot replace this type of in-person communication. Do you value in-person communications when it makes sense?

One tip to implement this week:

The great news is that there is a really easy yet effective tip for this week’s topic. The next time you think about typing an email response or sending a text message to someone in the next office and you haven’t talked with them in the last week, get up and go talk with him or her instead. Give in-person communication a try. I bet your effort will not go unnoticed. If you work in a different office, pick up the phone. It is amazing what a difference a call can make.

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”


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