Tag Archive: APICS 2016

Mel Robbins’ 5 Second Rule

October 25th, 2016
5 second rule

We all know the 5 Second Rule when trying to recover and justify eating dropped food, but it also works to motivate yourself into action.

Keeping with the APICS 2016 theme, we can achieve profit through people by following the 5 second rule, according to Mel Robbins, commentator and legal analyst for CNN. Her point is “Do you think you’ll ever feel like doing what you need to do?… NEVER! Thus, follow the 5 second rule.

The 5 second rule: The moment you have the idea (to talk to someone, to email your boss, to present an idea to a key customer, or help a colleague), you have 5 seconds. Start doing something within 5 seconds. For example, if you want to talk with someone, start walking towards them. If you want to present an idea to a customer, write it down. Think of some small step that will get you going in the right direction. Otherwise, you’ll talk yourself out of it!

So, how can we use the 5 second rule?

  1. Tell your boss about an idea – can you imagine how many ideas we’d have if everyone just communicated one idea?
  2. Change one small thing you have wanted to change – it is amazing how often people just “get through their day” and don’t consider changing something to make their daily life better. Pick one small thing and do it.
  3. Tell one person about how you admire them – there has to be someone at work you think is doing a great job, has a great attitude, etc. Even if it is the President, go tell him/her. Pick up the phone.
  4. Introduce yourself to someone you wanted to meet – perhaps you’ve been interested in R&D but didn’t think anyone would listen. Ignore your inner voice and introduce yourself.
  5. Give constructive feedback to a colleague – this can be one of the hardest yet most appreciated things you can do. If you truly want to help, do it. You never know how effective it could be.

Mel has been wildly successful talking about the 5 second rule. She told us her story of being “down and out” and picturing a rocket taking off “5, 4, 3, 2, 1…..” and pushed herself to get out of bed. Who hasn’t felt that way before? From lying in bed to CNN – imagine what you could do if you followed the 5 second rule?


Did you like this article? Continue reading on how to Profit Through People:

Motivating Your Team

Three C’s to Leadership Success


The Power of Students

October 7th, 2016

supply chain

Last week, while attending APICS 2016 in Washington DC, I was able to spend time with the West Coast student case competition‘s winning team, San Diego State University. I am the Chair of the West Coast student case competition, and I was proud to see our team represent us at APICS 2016’s global competition. In today’s Amazon-impacted world, supply chain management is ever more relevant. And, it was especially exciting that our team made it into the top 5 teams globally — congrats! (See them pictured below after the competition.)

student power

Effectively managing the global supply chain is not only a relevant topic but vital to succeeding in today’s marketplace. These students have taken the bull by its horns and are getting ahead of the curve. What executive wouldn’t hire these winners on the spot?

One tip to implement this week:

Similarly to these students, are you thinking of ways to go the extra mile to stand out in the crowd? They were working on their presentation while their buddies were out exploring DC. Yet it will rebound to them in time. What can you do to make a difference and further your education, experience and network?

Similar to these students, do you see it as an exciting opportunity — and turn it into one?! Or, do you see it as a chore? Before turning down ideas from your colleagues, think about the possibilities. If these students had turned down the opportunity to compete, they wouldn’t have created one of the most valuable networks possible for their careers. Imagine how far you can go with the “right” perspective!

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”

Why Customers Rule

September 28th, 2016

supply chain

Last weekend, I attended APICS 2016 in Washington DC, and one of the keynote speakers was Bill McDermott, SAP’s CEO (pictured below with Abe, APICS’s CEO). He gave a motivating talk about a variety of topics. One of the key themes is that customers (consumers) rule! And, if you think about it, one set of customers includes your employees. Thus, you need to know what both think and want!

One of his stories from his younger career is when he was sent to lead the worst performing division of Xerox. Listening to his employees and customers turned it from last to first in one year. Talk about powerful!

Bill McDermot SAP CEO

In essence, all businesses should be concerned about what their customers – both up and down the supply chain (including consumers) — want. The better understanding you have of demand, the more successful you’ll be in exceeding expectations — with the opportunity to do so at the lowest cost, driving win-win profit.

One tip to implement this week:

So, this week, start asking your customers and employees what is important to them. You might not even have to open your mouth — start listening to what is said AND what isn’t said. I guarantee you will learn something new that could prove invaluable. Look for win-win opportunities. How can you make sure they become raving fans without spending a dime?

Once you talk with a group of customers, look for trends. What do you see and hear? And, how about your employees (and peers)? I’ve yet to meet a client with happy customers and unhappy employees. What does that tell you?

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”