Tag Archive: autonomous vehicles

What’s Ahead in Technology?

January 30th, 2019

To think about what’s ahead in technology, it is important to put it in perspective with what’s ahead in business.  Read our article, “What’s Ahead in Business?” for details on the key trends impacting business:

  1. Importance of the customer experience
  2. Taking the holistic view has become a “must”
  3. Volatility is the new norm
  4. The coming power of manufacturing and supply chain

What’s ahead in technology lines up with these same themes. In order to achieve scalable, profitable growth, technology is an important enabler. The most relevant technology trends include:

  1. ERP Upgrades – More and more companies are realizing that their system infrastructure must keep up with business requirements and customer expectations. As tough as an ERP upgrade can be, it is one of the only ways to make the leap from manual, labor-intensive processes to providing a superior customer experience efficiently.
  2. E-commerce/ Customer Portals – Amazon. Alibaba. Customer collaboration. Need we say more?
  3. Business Intelligence & Data Analytics – We are overwhelmed by mountains of data. We are so anxious to gather data yet we don’t seem to have the appropriate information at our fingertips when we need it. That’s where data analytics comes into the picture. Beyond that, predictive analytics is gaining steam.
  4. Artificial Intelligence – Even my Mom counts on Alexa! In addition, who wouldn’t want a car that self corrects? Predicting customer patterns and behaviors is becoming more important. AI is set to transform many industries over the next several years.
  5. IoT– Smart factories. Smart homes. Connected devices and machines. According to NEWGENAPPS, 60% of global manufacturers will use analytics data tracked using connected devices to analyze and and optimize processes.
  6. Robotics & Automation – Robots may not be taking over the universe tomorrow morning, but they are working hand-in-hand with people to achieve many benefits – improve safety, increase speed and consistency, improve customer satisfaction, fill capacity shortfalls and and increase productivity.
  7. Autonomous Vehicles – Beyond self-driving cars and trucks, autonomous vehicles are used widely in manufacturing and distribution environments.

Are you thinking about which of these technologies will support your business objectives?  Or which are likely to impact your industry?  Consider technology as a key part of your strategy and plans. If you’d like an expert to evaluate which, if any, of these technologies will be relevant to your business, contact us.

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Systems Pragmatist

The Resilient Supply Chain: Should We Invest in Technology? 

AI, Robots, IoT, Blockchain, Hike!



The Resilient Supply Chain: Should We Invest in Technology

December 7th, 2018

In today’s Amazon-impacted, Uberian environment, technology opportunities abound!  Beyond ERP and related subsystems, there is IoT, blockchain, robotics, autonomous vehicles, predictive analytics and much more.  Should we invest or not?

Clearly, if we invest in every one of these opportunities, we could “go broke”. How do we decide? And, will it help us create a resilient supply chain?

 

The answer:  It depends!
Our best clients follow a similar process and answer the following questions:

  1.  What is the state of the industry?  What disruptors are likely to impact the industry?  What trends are occurring? Where do we see it going?
  2.  How do we stand in the industry?  How are we positioned?  What is our unique value proposition?  What differentiates us from the competition?
  3.  What is our technology/ IT infrastructure?  Does our ERP system support our current needs?  Does it support our growth? Is our ERP partner aligned with technology partners that can help in expanding our future technology capabilities?  The bottom line – where are we starting?
  4.  What is our vision?  Understanding where we want to go is relevant.  What will it take to achieve our vision? Do we know what people, processes, systems/ technologies and culture change will be required to attain our vision?
  5.  Is the technology required to achieve the vision? (given our competitive differentiators and changes occurring in the industry)  Adding technology that doesn’t support our vision might be exciting but doesn’t support the future whereas not investing in technology required to support our vision is also problematic.
  6.  What are the priorities?  If there are several technologies required to support progress, which are required first in terms of sequence (if relevant), which have the greatest impact, and which are urgent to meet a customer need or avoid a negative consequence?

The Bottom Line:
Don’t invest because everyone is investing.  Invest because it supports scalable, profitable growth.

 



The Resilient Supply Chain: Are You Prepared for AI & Automation?

October 6th, 2018

Will artificial intelligence and automation impact your industry?  Most likely the answer is yes. 

The only question is how. At the very minimum, you should be paying attention so you can make sure you are taking potential advancements into account in your strategy.  

In the accounting industry, AI has the opportunity to transform and automate a significant number of jobs.   Manufacturing has already been impacted by automation. Of course, it is likely to continue to evolve and it has the potential to transform the logistics industry. 

Here are a few potential applications:

  1.  Instructions – Artificial intelligence certainly seems to come in handy when it comes to fixing issues and reviewing instructions.   
  2.  E-Commerce – AI certainly helps to find like-products and complimentary products when purchasing through an e-commerce portal.   
  3.  Intelligent Virtual Assistant – AI can learn how you respond to tasks and requests and answer for you with repeatable and mundane tasks.
  4.  HR Recruiting – Although arguably not as good as an excellent recruiter, AI can find qualified candidates and eliminate legwork in the recruiting task.
  5.  Autonomous Vehicles– Starting within the plant and expanding to trucks and elsewhere, autonomous vehicles are being used to increase efficiencies and reduce risks.
  6.  Robotic Picking Systems – This is one of the largest risks in current logistics operations.  Just as manufacturing has been automating, so will logistics operations. It will be a ‘win’ for costs, efficiencies and speed.  Are you prepared?
  7.  Maintenance – Why go through the long and arduous “old school” view of preventative maintenance when you can look at data and predict exactly what needs to be maintained before it breaks down?
  8.  Customer Demand – The better data on customer demand, the better the entire supply chain can run – quick, efficient and low cost.  
  9.  Repetitive Tasks – Anything that is repetitive is a good candidate to automate.  It will be more repeatable with more consistent quality and at a lower cost.  Are you looking for opportunities?

Look beyond what will directly impact your company.  Review impacts to your end-to-end supply chain. What is likely to disrupt your customers?  How about your suppliers? What can you do to get in front of it?  Thinking ahead and taking action could provide set you apart and provide you with significant opportunity.

 



AI, Robots, IoT, Blockchain, Hike!

July 16th, 2018

AI (artificial intelligence), Robots, IoT (internet of things), Blockchain, hike! Doesn’t it sound like a foreign language?  It certainly does to my mother! Yet it is the language of the future.

business intelligence

Which of these technologies should we pay attention to?  Let’s look at some of the more popular ones:

  1.  AIDepending on your industry, AI will most certainly impact it.  Service industries such as accounting are definitely impacted. After all, if a program like Alexa can learn how to put together your taxes, it is bound to disrupt.  Machine learning and artificial intelligence can be powerful – preventative maintenance can be completely redefined in a proactive, predictive way.
  2. Robots – Isn’t everyone talking about robots?  Of course, this is partially because they are fun to talk about.  Is a robot good in all situations? NO! We’ve seen many manufacturers and distributors try robots and end up slowing the process down because they didn’t think about the full impacts.
  3.  IoT  We don’t even think about all the devices that are connected in our everyday lives.  Smoke alarms, security systems, phones, refrigerators, Amazon Alexa, our car, traffic signals, manufacturing machines, RFID tags and much more.  Connecting devices because we can yet for no valuable use just adds to the mountain of data to analyze. Instead, we should think about the strategic use of IoT for our business.
  4.  Blockchain Talk about another buzzword!  Isn’t a phone call, an email, EDI, lot traceability in ERP or a customer portal sufficient?  Many times – yes. Again, the value of blockchain should be evaluated before jumping on board with the latest and greatest trend; however, there will be uses.  When instantly visible, irrefutable and non-changeable (think avoidance of high potential fraud), traceable transactions are required, it might be just the medicine.
  5.  Autonomous vehiclesForklifts, cars, trucks, and more.  Again, let’s think ‘fit’ to our business.  In trucking, it is likely to make all sorts of sense.  Rates continue to rise. There is a shortage of drivers. Baby boomers are retiring. Environmental rules continue to increase. It does seem to fill a potential gap.

The underlying bottom line when it comes to technology remains – let’s not use technology for technology’s sake!
Instead, think smart. How does it fit with your business requirements? Will it provide a superior customer experience?  Purse those with a strong return on investment, ignore the rest and success will follow while your competition chases ‘shiny objects’.



Leveraging Technology for Supply Chain Success

November 11th, 2017

Supply Chain Briefing

My APICS Inland Empire chapter hosted our 11th executive panel and networking symposium on Leveraging Technology for Supply Chain Success.  We had interesting discussions with top notch panelists spanning the end-to-end supply chain from Disney to OceanX.  The panel covered diverse supply chain topics such as autonomous vehicles and machine learning – thanks to  Terrie Dean, Craig Young, Stephen Richie, Thomas Jelenic and Matt Weinberg .  The event was a complete success thanks in large part to our Board of Directors (pictured below) – Valerie Ladd, Kevin Manning, Lisa Anderson, Parizad Sethna, Phil Elhai, Pamela Scrivner , Tony Martinez, Kate Loin-Barron, and Helen Arambulo.    

The Impact Technology is Having on our Economy
It is compelling to think about the BIG impact technology is having on manufacturing, transportation, warehousing and more.  Robots are taking over several aspects of manufacturing and distribution to speed up the process and reduce costs, so that we can be more competitive and successful in Southern California.  Have you thought about what this could mean to our economy?  Machine learning and artificial intelligence is also prevalent.  What could we accomplish by having the “right” data at the “right” time in the “right” place?  The down-the-line impacts of the strategic use of data are staggering.

What Should We Consider and/or What Impacts Could Arise?
Leveraging technology for supply chain success is a vast topic. So, it makes sense to start by absorbing the relevance and importance of the topic.  Our most successful clients are constantly looking for ways to leverage technology to not only deliver products and services more quickly (think the Amazon effect) but also to remain viable from a cost perspective.  Have you thought about the value that can be gained by IoT?  The internet of things can capture data so that repair folks can be ahead of the game, parts can be available much more quickly, items can talk to one another (such as cars to traffic lights) and much more.  

The least we should do is be aware of the dramatic impacts technology could have on our businesses and to our customer experience.  Have you considered how to utilize technology to stand out from the crowd and deliver exceptional service so that your customers don’t even think of buying from anyone other than you?  Can you utilize data to better understand their needs?  Can you use technology to provide additional value?  What else could you do?  Gather your team and brainstorm.  Involve your customers in the conversation as well.  

Let me know how it goes.