Tag Archive: colleagues

Do You Have a Network?

January 17th, 2020

 

Do you have a network of people you can go to for answers, help, introductions, and more? My network is not only very important to my business but it is also very important for my personal life. Starting with business, I can definitely say that LMA Consulting’s success is 100% due to my network, meaning my colleagues (former employers, groups, etc.), clients, family and friends.  If you aren’t paying attention to people, you might as well hang up your hat!

With that said, you MUST be genuine. I’ve seen people who seem to be connecting strictly for business or to “sell” something. They never do well over the long term. On the other hand, if you are well-respected and genuine, people will go the extra mile for you (just as you will for them). One of my best decisions early on in my career is that I “kept track of good people”. It is probably the best decision I made in building my business and creating an enjoyable career.

I’ve always believed it is key to both professional and personal success, but lately it has certainly proven true! A family member had a stroke, and several people in my network helped find the best care, navigate medical processes, and much more. A close friend needed help in navigating an unpleasant work situation, and several folks provided assistance and resources. A colleague got my aunt connected with the best breast cancer doctors in Boston (and had to go to her ex-husband to do it!), a few colleagues connected me with resources to resolve house issues, several colleagues have provided resources, referrals and information for family and friends related to finance, taxes, internships, jobs and more. I totally appreciate my network. Thanks to you all for being there!

One Tip to Implement This Week:
Why not take stock of your network? Don’t worry so much about who you can go to for issues. Instead, think about what you can do to provide value to the people in your network. Show them that you appreciate them. Why not start there? It is far more interesting to provide value than it is to receive value – although I am very grateful you exist when the need arises.

When I first started with a group of trusted advisors (ProVisors), I wondered how I would ever be able to help some of the professionals that didn’t relate to my focus in manufacturing and distribution/logistics. Over time, I realized that there are countless ways to provide value to people. Simply introducing connections where you think they might be able to provide value to one another is a great start. Why not think about one person and find a way to provide value. Start today!



The Beauty of the World & Why It Relates to Work

June 5th, 2019

This is the Piazza IX Aprile in Taormina, Sicily, which is a square known for the breathtaking view of the azure Ionian Sea and of the Mount Etna. I adored this night view from a nearby rooftop (of course while sipping limoncello, an Italian lemon liquor known in Southern Italy).

I came to Sicily to meet my strategy group.  We had some excellent sessions.  However, that isn’t the tie that I refer to in the title of this blog. Seeing the world absolutely relates to business. Of course, this would be done ideally in person but you can also absorb quite a bit watching TV or by reading magazines. Understanding different cultures, business customs and what’s relevant to a country or area will come in handy. We live in an interconnected world with customers, suppliers and other trusted partners throughout the world. I cannot think of a client that doesn’t have a material that originates in another country somewhere down-the-supply chain or one that sells to other countries at least somewhere up-the-supply chain. Can you?

Understanding what is important to your customers, suppliers, employees (as they also come from around the world or have related interests) or colleagues is quite relevant to bottom line business results.

One tip to implement this week:
Why not ask your top customer, supplier, employee or colleague about what is important? You could ask about materials relevant to your supply base. Undoubtedly, you’ll find out about something relevant or interesting to build a stronger relationship at a minimum. You could ask your customers about where they sell your product or how it is perceived in another country, etc.? Of course, your question will relate to what type of product or service you provide, so you should make it relevant to your business.

And, lastly, why not talk bring the topic up with your employees and colleagues. You might find that they have customs that are important to them or something quite relevant to doing business in that country or area. Just by posting pictures on Facebook, I found quite a few contacts who love Taormina. Who knows what will happen when I ask them about it!



Holiday Cards & the Personal Touch

January 2nd, 2019

Certainly when it comes to what I’ve really been thinking, there is no doubt  that “holiday cards” are on my mind!  It has actually become somewhat funny. I have a bit of an assembly line going with Outlook updates (it makes no sense to send cards to old addresses or to miss new clients!), envelopes, stamps (both domestic and international), adding a personal note, and for a few groups, inserting a relevant brochure or letter.  And my mom’s envelopes were thrown in for good measure to lend a helping hand.

There have definitely been days (even before I started) when I wondered whether it is worth it. What I have always thought is if I couldn’t personalize the card, I wouldn’t send it. With that said, I think there is something to be said for the personal touch so I carry on!  Who doesn’t appreciate the personal touch? I often find myself at Olive Garden for lunch, sitting at the bar and working on my laptop. They usually bring my order without me saying a word. The other day, the manager bought my lunch and just had the server tell me it was taken care of. Nice personal touch!  Do you add a personal touch now and then?

One tip to implement this week:
It is quite easy to add a personal touch. It isn’t common or expected and it isn’t rocket science. Think about one of your colleagues. What does he/she appreciate?  Do NOT think about what you would like if you were this colleague. It is unlikely to be the same answer. I learned that lesson quite a long time ago when I was a VP of Operations. I couldn’t understand why a direct report would do the things she was doing. It made no sense to me.  If I asked, she answered 100% opposite of what was happening but believed what she said. It turns out that my best friend helped me understand what no business book could – this person had a different reality and saw things in her version of reality. If I wanted to provide a personal touch in her case, I’d have to transform my thinking into her reality.  

Fast forward to earlier this year….   I had to laugh because I took a test for a train-the-trainer class, and my answers (to what turned out to be a personality test of how I like to work) came out very different from my preferences. No one told me to answer the test for me. I answered the questions how I assume most clients would prefer! Strangely, the other consultant in the room did the same thing!  Go Valerie!

The good news is ….it isn’t typically that hard. People are happy to tell you what is important to them and it is easy to pick it up on it by what they do and say.  For example, if one of your employees values task completion and hard work, don’t recognize them by giving them time off. Instead, recognize the significant accomplishment with a specific comment that shows you understand what was required to achieve it.  



The Importance of Continual Learning

September 18th, 2018

Recently, we updated our website.  It prompted a lot of thinking about many aspects of business.  One is the importance of continual learning.  As you’ll see on our Continual Learning webpage, it is a priority.  With that said, I’ve noticed that the most successful people (clients, colleagues, fellow Board members etc.) have continual learning in common.  There is definitely something behind this trend!  It reminds me of one of our LMA Advocate winners, Valerie Ladd – her continual learning is quite impressive.  She never stops learning – and all with a positive attitude to boot.

 

 

 

 

When thinking about continual learning for LMA Consulting, we focus on three categories:

1) Future trends in business, the economy, the industry, our area of expertise etc.
2) Technology trends & disruptors
3) Local & global trends.

What are you learning?

One tip to implement this week:
There are countless ways to add or expand on your continual learning.  Instead of getting stuck in a sea of possibilities, just choose one or two and start there.  Don’t worry if they are the best ones or will provide the greatest benefit.  Just start!  Waiting for perfection is a LONG road….your competition will certainly pass you by.

With that said, if you’d like some ideas of where to go for continual learning, here are several that pop to mind:
1) Ask your mentor.
2) Talk with colleagues and ask what they are learning – or ask to learn more about their role and challenges.
3) Go to a trade association meeting.  For example, APICS Inland Empire provides programs, symposiums, tours and education to provide value to manufacturing and distribution professionals.
4) Go to an alumni meeting.
5) Attend a local chamber or business club.
6) Read the news, magazines and blogs related to your field.
7) Call a customer or supplier.
8) Join a mastermind.
9) Call a former colleague or manager.
10)  Attend a tradeshow.

What are you going to do?



Miniature Office Golf & a Pathway to Know, Like & Trust

September 14th, 2018

I attended a ProVisors social of miniature office golf last week.  We had great fun (thanks to James Valmonte and Kit Mac Nee for arranging such a great social).  As you’ll see, there was much creativity in setting up golf holes in an office setting.  I liked the hazards – especially the water holes! Although I can hang in there with scramble golf, I didn’t fare as well with mini office golf.  But who can complain about winning a  booby prize?

Regardless of golf skills, it was enjoyable.  It is also a great way to get to know colleagues better.  People do business, partner on projects and contribute to success of those they know, like and trust.  It happened while we were playing golf – a business referral transpired. When have you thought about getting to know, like and trust your colleagues, customers and /or suppliers?

One tip to implement this week:
You don’t have to be as creative as designing an indoor miniature golf event, but why not think about how to get to know, like and trust your colleagues, customers and suppliers better?  It is a progression. Clearly, you cannot like someone if you don’t know them.  And, you are unlikely to trust them if you don’t like them. Start at the beginning and think about ways you can really get to know your colleagues.  

Ask questions and listen.  Pay attention and take notes.  Have you noticed how you feel good when someone is taking notes on what you have to say?  

Next look for ways to create the situation such that you’ll develop a ‘like’ for your colleagues.  Miniature office golf is a silly activity that is entertaining.  Yet, it helps to facilitate the process of getting to know one another and ‘like’ each other.  There are also countless things you can do to improve your likeability. Start by thinking about the other person. Make it “all about them” and you are likely to be the star.  Brainstorm at least 3 ways and try one to start. See how it goes and modify as you go.

What do you plan on doing?  Let us know how it goes.