Tag Archive: cross-training

Top Two Issues According to Wells Fargo Customers

January 18th, 2019

In listening to a Wells Fargo commercial banking executive’s speech, he mentioned that the two top issues as we head into 2019 according to clients are:  labor (shortages) and cyber-security. This isn’t surprising, given what our clients face. We cannot think of a client who isn’t experiencing some sort of talent shortage.  Luckily, the same is not true for cyber-security.  Yet, it is a relevant, pressing and serious topic. When it rains, it pours BIG TIME when it comes to cyber-security.  Are you proactively addressing these topics?

What Should We Consider and/or What Impacts Could Arise?
For talent and labor shortages, it is often more complex than our clients need “2 more people”.  Invariably, they might have the “right” number of people in total.  Yet. they may not have what they need.  One of the following is often the issue: 1) Skills aren’t allocated properly. 2) There isn’t enough of specific skills and more than needed in others.  3) Cross-training is lacking. 4) People are not working to their maximum (or even regular) potential.

One of the best places to start is to understand your situation.  Don’t think about whether you can afford it or where you’ll cut back to afford it.  Just start by understanding your situation. We often go into clients and find “hidden” talents. Actually,m it occurs more frequently than you’d think. The good news is that these “hidden” talents can often be reallocated for the benefit of the organization almost immediately – at least a lot quicker than hiring and assimilating new talent.  We also typically find people who are not working to regular, let alone, maximum potential. Why? Because they might be working in an area that doesn’t align with their best skills or they work for someone who is stifling their progress. Finding these hidden opportunities can avoid making new hires for the vast majority of clients.

Beyond talent, you had better protect your company from cyber-security threats.  It is as simple as “get an expert immediately if you aren’t already working with one”, no matter your organization’s size.  Small organizations are more likely to be attacked! I’m happy to refer you to a top notch organization. Contact me if you are interested.

Are you searching for these opportunities and addressing risks?  They will certainly create a more resilient organization. For additional strategies to create a resilient supply chain, check out our new series:


How to Be Prepared for GROWTH!

June 24th, 2015

supply chain

If you are related to aerospace, you’ve probably heard the GREAT news that the world fleet will double in size over the next 20 years. Based on which news you read, the estimates are between 32,000 and 37,000 planes. Now that is growth!  The same type of growth is occurring in other industries as well. For example, building products companies are taking off again. What are you doing to make sure you are prepared?

Growth is exciting and fun but it can also be deadly. According to my clients, it is far easier (even though unpleasant) to navigate a downturn than it is to navigate aggressive growth. My most successful clients are thinking about leveraging SIOP (sales, inventory and operations planning) as it is a great vehicle to help successfully prepare for growth. Currently, I am working with multiple clients doing just that.

One tip to implement this week:

To prepare for growth, you don’t have to jump into anything complicated on day one. Take stock of where you are and what levels of growth you expect. Undoubtedly, preparation action items will pop to mind. This action alone can give you an edge over your competition.

If you are not in the executive suite, ask about growth. Read trade magazines. If you see that your industry is growing, think about how you can prepare. For example, if you are in Shipping, think about how to increase the number of shipments per hour and per day. If you are in Manufacturing, think about whether you can increase efficiencies, staffing or cross-training opportunities. A big part of success goes back to mindset.

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”