Tag Archive: Flexibility

The Skills Gap Emerges as #1 at Prominent Supply Chain Conference

May 28th, 2018

At the Southern California Supply Chain and Logistics Summit conference, there were several keynote speakers from industry icons such as Amazon, UPS, Union Pacific and more.  One might expect quite a lot of interesting insights into the latest supply chain trends yet the most common theme among the presentations tied back to the skills gap. It boils down to having the “right people” for success – both in terms of employees and supply chain partners.

 

Several of the themes emerged the supply chain summit:

  1.  Automation: Friend or Foe? With the advances of automation in the supply chain, there is much worry over the impact on people. Yet, several speakers said they HAD to automate and leverage technology just to have a hope of keeping up with the expected growth over the next several years.  When adding in the retirement of baby boomers, will you have the skills to support your business growth?
  2. Someone has to be behind the robot – Even though some robots use artificial intelligence concepts, they aren’t programming themselves.  There is someone behind the robot – programming, maintenance and more. Are you preparing for a job that can be replaced by a robot or are you programming the robot?
  3.  Robots and people side-by-side-  There are some tasks that robots can automate and improve upon whereas there are others it makes sense to employ workers.  Are you preparing your resources to see value in both?
  4.  Matching skills with roles – How does your company stack up?  Another topic of much discussion – mentioned by panelists and attendees alike – the vast majority of executives feel they are falling short when it comes to gaining the skills they need to run their business at the “right” margins.  How clear are you on what you need to successfully run your business? Or are you living on hope it will all work out?
  5.  The rise of flexibility – With the rise of e-commerce, we have BIG spikes.  We need to be thinking about how to incorporate flexibility into our thinking. How flexible are you?
  6. Would you want to be in the role?  There are some jobs set up to be thankless (such as drivers in several environments).  If you wouldn’t want to do the job, how can you expect to keep your workforce?

Since having the “right” talent in the “right” place at the “right” time is #1 to success, investing in talent could be your most important investment of the year.  Do you spend as much time thinking about your people (whether current or new) as you do a major machine or technology purchase? You should!

 



The Impact of the Volatility

January 27th, 2016

supply chainCertainly, you’d have to be hiding under a rock to not have heard about the wild swings in the global stock markets lately. Although we’ve definitely become more comfortable with volatility, it still can cause executives to take a step back and think. What if China’s slowdown affects manufacturers in the U.S. more than we realize? Should I be thinking about pulling back vs. a full court press on growth? Should I continue investing? What can I do about this wild foreign exchange market if I have suppliers and customers using different currencies?

Those executives who find a way to be comfortable with and leverage volatility will thrive! We might as well get used to it as it is the “new normal”.

One tip to implement this week:

In thinking about leveraging volatility, the first order of business is to not overreact to fluctuations. As hard as it might be to not react when you see money rushing out the door with currency exchange rates or some other factor, the key is to remain calm. Take a step back. Is this change some sort of reaction that will likely reverse itself? Or is it based in a fundamental change that will affect your business over the long haul? Dig into the changes that are most impactful to your business and determine if they will affect you over the long term. If not, don’t overreact. Instead, build flexibility into your work processes and business model. If so, put together a plan to proactively address the situation. Burying your head in the sand might seem like a good idea, but it isn’t! 

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”

 



7 Hot ERP Systems Trends

January 13th, 2014
Stay on top of hot ERP system trends to stay ahead of the competition.

Stay on top of hot ERP system trends to stay ahead of the competition.

Those who make a concerted effort to identify and leverage emerging trends outperform their counterparts. As I want to make sure my clients are at the forefront of this path, I pay attention to emerging trends among my best clients.

Anytime I’ve seen a common thread among the best, it has signaled a noteworthy change.

I’ve noticed that although executives are not completely comfortable with the current new normal business environment (as who knows what taxes, health care impacts or other items will be thrown into the mix tomorrow), they are starting to think about investing in select projects again – ones with a substantial return on investment and/or required to support their long-term strategy.

Thus, ERP system upgrades and new implementations are on the rise. Therefore, why not get ahead of the curve and think about the hot ERP trends. The top ones that pop to mind include: 1) The Amazon effect. 2) ERP in the Cloud. 3) Big data. 4) CRM. 5) Flexibility. 6) Mobility. 7) ERP for small business.

  1. The Amazon effect: Amazon has been making a splash everywhere you turn. There are distribution centers within a short proximity to key markets. Sunday deliveries. Reinvented publishing.  The bottom line is that customers expect 24/7 access and quicker delivery with exceptional service, and you must figure out how to make it happen! Thus, e-commerce is no longer a “nice-to-have”; instead, it is a “must-have” in your ERP system. Your customers will want to order, understand their order status and provide feedback at any time, any day of the week.
  2. ERP in the Cloud: People are becoming more comfortable with the idea of ERP in the cloud. There is less complexity, less work, less skills and often times less cost required while accessibility is increased and your ability to recover from a disaster is improved. The “big guys” like SAP and Oracle are going down this path and so they are seeing enough advantage to invest.
  3. Big data: Although big data is “old news,” it remains “new news” in terms of implementation and utilization. We are living in an information overloaded society, and so concepts like big data will be essential in making sense of it all. Business intelligence can be utilized to better understand customer trends and how to optimize inventory and margins – who wouldn’t consider this approach?
  4.  CRM: Since I’ve always focused part of my practice on ERP as it’s an essential tool for manufacturers and distributors, and I have a unique skill of zeroing in on connection points (which is cornerstone in selecting, designing and implementing systems), I’ve noticed that a particular connection point has arisen as a key contributor to bottom line business results – CRM (customer relationship management) functionality.  You must start with the customer to succeed; thus, better understanding your customer relationships is a great place to start (CRM).
  5. Flexibility: Old (often called legacy) systems are rarely flexible. To succeed in the fast pace of the new normal business environment, you must be flexible. Those who can introduce new products rapidly, adjust capacity rapidly, change items on the fly etc. will thrive. Your ERP system is the backbone.
  6. Mobility: Do you know anyone who doesn’t have a cell phone? Even my parents cannot remember how they survived without a cell phone. They don’t keep track of appointments, look up directions and utilize advanced functionality but they understand that it exists – and so they utilize their resources in those situations (call their kids). Being connected 24/7 requires mobility. It should be fundamental to your ERP system.
  7. ERP for Small Business: ERP is no longer just for medium to large size companies. In my recent experience with ERP selection projects, the cost is minimal vs. the automation and speed advantages it will provide to even a small business. Do customers care if you are small or big when they want an order status at 8 pm on a Sunday?

Of course, understanding these trends is a great first step; however, it is useless unless you put together a plan of action on what is noteworthy for your company and your situation. What will you do differently tomorrow? Many of the best inventions were invented by someone else long before the known inventor; however, they did not act upon the goldmine.

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