Tag Archive: gratitude

NOW is the Time to Invest in Employees

January 13th, 2020

Are you investing in your employees? If you have employees who want to do a good job but who don’t have the tools and skills to accomplish this goal, you’ll end up with frustrated employees who are not engaged. What percentage of your employees do you think are in this position? In our client experience, 70% of employees fall in this category!

Frustrated and not actively engaged employees do not deliver results. Not only are you wasting incredible talent, but you have unhappy employees to boot. There are countless statistics that tell us the dramatic impact of unhappy employees. According to a SHRM article, highly engaged employees were 5 times less likely to have a safety incident. In a separate example, increased employee engagement at Caterpillar saved the company millions in decreased attrition, absenteeism and overtime. It is certainly noteworthy!

According to our featured interview with the EVP of Operations at Fender Guitar, investing in employees in all seasons is key to success. Listen to our interview and how many of the core takeaways relate to investing in employees. It should give us pause to re-think our focus on all sorts of programs that don’t seem to deliver results. Instead, we should focus on our employees.

So, what are some ways we can invest in employees? Here are a few we’ve seen to deliver exceptional value:

  1. Gratitude – A simple thank you can go a long way!
  2. Specific feedback – Although all managers seem to fear providing feedback, the best employees value constructive feedback as well as genuine and specific positive feedback.
  3. Assign a mentor – This can bring meaningful and profound change and results. People learn by watching examples and trying new ideas with immediate feedback. That is what mentoring is all about when done well!
  4. Training programs – Building skills and gaining fundamental concepts are the essential building blocks of success. For example, for supply chain and operations professionals, the Association for Supply Chain Management’s APICS certificiations are best in class.
  5. Special programs for the “best of the best” – Instead of investing in our under performing employees by default, why not take the proactive approach and put together a special program with special experiences and training opportunities for your stars?
  6. Opportunities to try new approaches – One of the most important pieces to invest in employees is to allow employees to try new ideas. We must expect failure in our quest for success. Thus, it will require an investment of time, resources and potentially resolving the consequences of failures along the way.
  7. Celebrate success – Lastly, we should celebrate progress and success. As obvious as this seems, it isn’t commonplace.

Investing in employees is the best way to future-proof your manufacturing and supply chain. In fact, it is also the best way to future-proof your technology road map. Perhaps it is time to re-think your approach to investing in employees AND automation. These are not separate concepts as robots and autonomous vehicles will not work separately from human capital and talent. The most successful executives understand that the secret to success is how to invest strategically into both.

If you’d like an assessment of where you should invest (time, resources, money) to maximize your employee engagement and your business value, contact us if you’d like to assess your situation.

Did you like this article?  Continue reading on this topic:

How to Keep Your Team Engaged

Do You Treat Your People as Critical Assets to Your Success?

Profit Through People



Gratitude

December 1st, 2014
supply chain

I’ve been enjoying friends and time away for Thanksgiving. This time of the year reminds us of the value of gratitude. Thus, I thought it was an opportune time to discuss gratitude and remind us how important it can be for both personal and professional success.

Don’t we all feel more engaged when we know we are appreciated? Of course! I’d like to express gratitude for my family (especially my parents for their never-ending dedication to the success of their children and grandchildren and the value of family), my health (nothing much matters without family and health in the end…), great friends, good clients (what could be better than enjoying the people you spend your days with!), exciting travel (I’ve been very fortunate to have visited numerous countries and exciting locations), and the list goes on.

One tip to implement this week:

It is a great time of the year to look for people to express gratitude to on a daily basis. Why not look for those you might not typically think about thanking? You can make a BIG difference in someone’s day with a well-deserved thank you that you might overlook during other parts of the year. After all, we rush through our days and miss hundreds of opportunities to express gratitude to our co-workers and team members. Make it your mission to find one opportunity each day – and use it!

Looking for more ideas to keep your supply chain talent? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”