Tag Archive: Manufacturers Council of the Inland Empire

Manufacturing & Supply Chain Expert, Lisa Anderson, Garners Executive Predictions for 2019: Opportunity Abounds

February 26th, 2019

CLAREMONT, CALIFORNIA, February 25, 2019 –  Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc. asked key business owners and executives about their predictions for the state of business in 2019. From aerospace and defense to food and beverage to building products, the perspectives may be different, but the outcome is the same: Opportunity Abounds.

“During these volatile, Amazon-impacted, ever-changing ‘new normal’ times, executives are responding in new and creative ways to proactively address business risks such as global trade tensions and cyber security concerns. They do this by maximizing vast opportunities arising from changing business conditions and embracing technology advancements,” Ms. Anderson commented. LMA Consulting Group works with clients on manufacturing strategy and end-to-end supply chain transformation that maximizes the customer experience and enables profitable, scalable, dramatic business growth.

From a focus on ever-changing customer needs and increased expectations driven by the Amazon-effect to tight labor and transportation markets and responding to rapid growth, the outlooks and attitudes are positive. LMA Consulting Group just released the findings of the executive predictions for 2019.  “Manufacturing & Supply Chain in the New Normal” can be downloaded at no charge from the LMA website.  “While we saw innovation, IoT, artificial intelligence, big data predictive analytics and additive manufacturing as game changers in 2018, companies are starting to turn these technologies into customer success stories as well as bottom line improvements. Yet, with the increased volatility, uncertainty and distraction of key talent, organizations must raise the bar and innovate to thrive in 2019.

With innovation being a key driver of success for manufacturers, Ms. Anderson recently participated in the Manufacturing Council of the Inland Empire’s Annual Manufacturing Summit where she presented innovation awards to manufacturers.  Winners included:  Ingram Micro, Process & Resource Efficiency Award; Phenix Technology, Inc, Human Capital & Talent Award; Brenner-Fiedler, Product Innovation Award and Harvey Mudd College for work with Laguna Clay Company, Innovation by Students Award.

“We predict that the successful manufacturers and distributors will put their employees first to create a customer-centric and resilient end-to-end supply chain. Opportunity abounds” she concluded.

 

About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD

Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  She focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Ms. Anderson has been named a Top 40 B2B Tech Influencer by arketi group, a 50 ERP Influencer by Washington-Frank, ranked in the top 46 most influential in Supply Chain by SAP and named a top woman influencer by Solutions Review. She recently published, I’ve Been Thinking, an inspiring collection of 101 strategies for creating bold customer promises and profits. A regular content contributor on topics including providing a superior customer experience with SIOP, advancing innovation and making the supply chain resilient, Ms. Anderson is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For information, to sign up for her Profit Through PeopleTM Newsletter or for a copy of her book, visit LMA-ConsultingGroup.com.
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Media Contact
Kathleen McEntee | Kathleen McEntee & Associates, Ltd. | p. (760) 262 – 4080 | KMcEntee@KMcEnteeAssoc.com                                                 



Resiliency & Innovation Go Hand-in-Hand

February 22nd, 2019

With the high level of volatility and disruption that is commonplace in today’s business environment, creating resiliency has become a must. What we’re seeing is that creating resiliency and an innovative culture go hand-in-hand. If we find a resilient team, they are also innovative, and if we find one that is fixed in nature, it is very unlikely to be resilient. Do you have an innovative culture?

Innovation is very misunderstood. It doesn’t require “new” in most cases.  It is rare to find something completely new unless you are in certain industries such as the pharmaceutical industry.  Even Apple didn’t create the original idea behind the iPod which has now been incorporated into the iPhone.  It actually came from the Sony Walkman (remember those?). At that time, no one knew they needed to walk around with music. We have come a long way, and Apple has made that easy!

Since the Innovation Awards at the Manufacturing Summit provide a good example of different areas of innovation, I thought it would be beneficial to list them below to spur thinking:

Take a quick look at the video as well which talks to the innovation awards.  Of course, these are just those recognized at the Manufacturing Summit currently (and we are always interested in feedback and ideas).  There are many more categories. Perhaps it will stimulate a few ideas though.

innovation for project successInnovation doesn’t have to be complicated and complex.  What unexpected successes have you had?  Can you find ideas in those?  I just returned from a global consulting strategy group meeting, and one of our members did exactly that to spur one of his companies forward from struggling with intense competition and no way to stand out from them to rapid and significantly more profitable growth.  I am confident that this same type of success can be found in almost every client. Are you looking?

We can help you with that. Contact us if you’d like to discuss further.

 



Technologies of Disruption & E-Commerce

March 19th, 2018

I participated on the Amazon Effect: Play or Pass Panel at the Manufacturers’ Council of the Inland Empire’s Manufacturing Summit.  B.J. Patterson, Dan Vest and I had an interesting discussion about the technologies of disruption.  Certainly Amazon has led the way with several of these….

For example, e-commerce directly correlates to Amazon.  Who doesn’t want to order 1 toothbrush or 1 can of carpet cleaner at a time and expects it to arrive within 24-48 hours?  It appears as though we all do! Yet we don’t think about what it takes behind the scenes to make this happen.

For example, the panel mentioned several challenges:

  1.  Short manufacturing lead times – since we need whatever the customer needs within a short period of time after the customer thinks of it, manufacturers are also impacted.  We must have quick lead times, customize on the fly and be on the lookout for changing customer expectations and perceptions.
  2.  Warehouses and 3PL’s – It is definitely different to ship 1 each instead of 1 pallet or even 1 case.  In fact, it is so different that warehouses that support both types of business typically need to set up two separate warehousing operations, whether in separate buildings or segregated in the same building.  There is also quite a bit of technology and automation needed to operate successfully.
  3.  Transportation cost – A tough one!  If a truck, train or plane delivers 1 each or 1 pallet, it still costs the same amount of gas, drivers, maintenance etc.  Since you cannot ship 1 each by itself, it takes up far more space per each when boxed up individually than that same each does in a pack, case or pallet.  Further, if you have enough freight going in the same direction, of course you can combine freight but with last-minute needs, it can prove quite the challenge outside of the metro areas.  
  4.  Last mile – Even in a metro area, how do you get to the last mile (to each consumer)?  This is where Amazon has partnered with people like the US postal service since they are “in the business of delivering the last mile”.
  5.  E-commerce systems – Customers expect to be able to receive 24/7 service via interactive websites customized to them.  Sometimes, they also expect personal service to accompany the on-line tools. What’s involved in getting your catalog on-line, pricing loaded and systems in place is far from a no-brainer.
  6.  Cost impacts – there was quite a bit of discussion on the panel about the margin pressures created by this Amazon Effect.  What can we do to counteract these margin pressures? Dare we say we circle right back to innovation?

And the list could go on and on…..  

Are you thinking about what seemingly unrelated topics like the Amazon Effect might mean for your business even if you don’t supply consumers?  The impacts can be far-reaching and significant.

 



The Amazon Effect is Driving Dramatic Disruption

February 26th, 2018

Supply Chain Briefing

On February 15th, I participated on a panel discussion with Dan Vest, co-owner of Midpoint Bearing, BJ Patterson, CEO of Pacific Mountain Logistics and Jon Burgess, panel facilitator and VP of RedFusion Media at the Manufacturers Council of the Inland Empire’s Manufacturers Summit.  We had a great discussion about the disruption Amazon has caused in manufacturing and logistics circles.  

In looking at the Amazon Effect as a metaphor, manufacturers and distributors must respond to elevated customer expectations, rapid delivery requests, 24/7 service, and much more.  It is certainly driving massive changes throughout.  

For example, smaller e-commerce type orders are considered the norm which drives the need for quick and flexible changeovers, shipping flow changes (instead of pallets, there is a need for eaches), dramatic transportation and logistics disruption (consider how to ship eaches to multiple ship points vs. traditional truckloads to one ship point) and more.  Dan and BJ gave examples of how significantly Amazon is disrupting their businesses on a daily basis.  

Have you thought about how to raise the bar to stay competitive with the significant disruption flowing through the industry?

What Should We Consider and/or What Impacts Could Arise?
As I responded when Jon asked whether there are any other disruptors to think about in addition to Amazon: Definitely!  Sears was the Amazon disruptor several years back and lately all the news relates to whether they’ll make it at all.  No one was thinking about Amazon as a serious player 20 years ago.  It is wise to always be thinking about the next disruptor and how to successfully navigate your business.

This seems like a tall order – how to identify disruptors and figure out how to respond.  Instead of spending time to figure out the next disruptor, stay on top of the latest trends, companies, and economies impacting your business.  You’ll see them coming!  

Stay agile, hire and develop the best talent and keep an eye to the future.

 



Congratulations, MCIE Innovation Awards Winners!

April 3rd, 2017
Innovation Award Winners

LMA Consulting Group and MCIE Innovation Award Chair Lisa Anderson announces E=mc² Innovation Award Winners.

Lisa Anderson MBA, CSCP, CLTD president of LMA Consulting Group and chair for the Manufacturers’ Council of the Inland Empire (MCIE)  Manufacturer’s Summit E=mc² Innovation Awards,  a special award ceremony celebrating innovative businesses and students solving challenges in today’s manufacturing industry, is pleased to announce the four category winners; Process Efficiency – CAI, Marketing – Adventure CabinsHuman Capital and Talent – Connect Products and People and Innovation by Students – Harvey Mudd College. Innovation Award candidates are judged on criteria based on which company or student demonstrates the most innovation and resulting benefits in improving resources or energy efficiency; employment and workforce issues; and effective marketing.

This year’s Innovation Awards Committee consisted of experienced members with a combination of 100 years in the industry (both manufacturing and education) and deeply rooted in manufacturing success in the Inland Empire. Committee members included former chair and founding officer of MCIE Wallace Brithinee, president of Brithinee Electric; Kash Gokli, professor of manufacturing and engineering management, and the Director of Engineering Clinic in the Harvey Mudd College Department of Engineering; and, Innovation Awards Chair Lisa Anderson, president of LMA Consulting Group.

We had a number of exceptional entries this year really showcasing their innovative talents in talent management, process improvement, marketing and, for the first time this year, innovation by students,” shares Award Chair Lisa Anderson. “I’m always intrigued and proud of what innovation actually takes place here in the Inland Empire. This year did not disappoint, and I look forward to building on this success in the coming year.”

Taking on a cultural innovation was the 2017 Human Capital and Talent Innovation Award winner Connect Product and People. “Connect’s goals are to provide meaningful work for veterans and individuals with disabilities, equal pay for equal work, and to stop the exploitation of these tremendously talented individuals — require social responsibility,” states Connect Products and People president, Jonathon R. Mills. “We are honored to be leading this change in culture and want to thank you MCIE for its support.”

CAI President Kusum Kavia focused her organization on making the best use of all of its resources and it paid off with CAI being awarded the Process Efficiency Innovation Award. Says Kavia, “It is special to us because it comes from fellow manufacturers in our region.”

Travis Saenz of Adventure Cabins expressed his appreciation for the Marketing Innovation Award, saying “Thank you to the MCIE Summit committee and members for presenting Adventure Cabins with the Marketing Innovation Award. Our company took on a new web-footprint and marketing strategy that is paying off.”

New this year was the Student Innovation Awards recognizing the Harvey Mudd College students’ contributions in partnering with Niagara Water to achieve significant results. “Students with no preconceived ideas of what works and what does not work can come up with great out-of-the-box solutions and innovations,” Explains Kash Gokli, professor of manufacturing and engineering management, and the Director of Engineering Clinic in the Harvey Mudd College Department of Engineering. “We’re excited that The Harvey Mudd clinic program, teaming up with industry, does 45 projects a year with a lot of innovation.”

The 2018 Manufacturing Summit will be held next February. For more information, visit MCIE Website or cut and paste this link http://mfgcouncilie.com/homepage/.