Tag Archive: manufacturers’ summit

The Amazon Effect Remains Hot

April 20th, 2018

Our marketing guru asked whether we should start talking about other topics aside from the Amazon Effect since there are a vast number of key topics occurring in manufacturing and distribution, and she wondered if it was becoming stale (and it’s her job to make us look at timely as possible). The answer came in from all angles – conference leaders continue to request this topic, news reporters continue to ask about it (including the Wall Street Journal in a recent conversation) and everyone is STILL talking about it.

For example, when the Ontario Chamber CEO mentioned this topic for Good Morning Ontario, it drew the largest audience to date!  Our Amazon Effect: Pass or Play: the New Sales & Distribution Game and How it Affect Manufacturers panel at the Manufacturers Summit was packed.  It was fun to participate with two heavyweights, BJ Patterson and Dan Vest talking about this hot topic.  Here is a short snippet from that panel:

                             

 Why is the Amazon Effect so compelling?

  1. We are in the year of the customer – According to the 2018 predictions by the Tech Girl in the Press Enterprise, the customer was a common theme.  You don’t have to read the paper to figure that out; just look around you. Every client talks about elevated customer expectations, stemming from Amazon-like offerings.  Even my Mom’s expectations have been raised significantly – 2 day deliveries are a bit slow in her mind now.
  2. Innovation trumps all – Amazon is constantly innovating and trying new ideas.  Testing drones, delivering food, leveraging technology (with their e-commerce site, in their warehouses and more), and even the classics such as Amazon Prime (one of the most successful subscription services). Are you innovating?
  3. Collaborating with strange bedfellows – From the start, we have been fascinated with Amazon’s collaboration strategies.  Starting with an entity known for the opposite of innovation, the U.S. Postal Service – Amazon has been partnering with them to provide deliveries. Did you ever think you’d see a U.S. Postal truck delivering on a Sunday? Whatever you think about the recent news on this topic, it is an interesting choice for a partner.  It has not stopped there. They are partnering with Kohl’s and Whole Foods – the Whole Foods CEO spoke at the APICS International conference (after the purchase) on the collaboration, etc.
  4.  Sheer size and impact – Amazon is bigger than most brick and mortar retailers put together.  As of Dec 2016, Amazon’s market value exceed Walmart, Target, Best Buy, Macy’s, Kohl’s, JC Penney, Nordstrom and Sears put together.  Currently their market value is $681 billion. In February, Amazon surpassed Microsoft for the first time. Thus, it is worth paying attention.

Are you paying attention to the Amazon effect?  You should be! If you’d like help in positioning your organization for success in today’s Amazonian environment and the year of the customer, contact us.

 

 



Manufacturing Gains

February 8th, 2017

As one of the panelists at the Manufacturers’ Summit last week said, “Have you ever seen manufacturing in the news more than it has been lately?” Quite an intriguing point….

The Summit had an expert panel on the future of manufacturing — and what the Trump era was likely to bring to manufacturing.  The panel was specifically non-partisan and included several heavy hitters including the president of the CMTA (California Manufacturers & Technology Assoc), the president of a local manufacturing company who also sat on the president’s export council for many years, the president of the Inland Empire Economic Partnership (IEEP), a manufacturing leader at a global company and the COO of the National Association of Manufacturers (NAM). I definitely took notes.

The bottom line is that manufacturing has much to gain. This ties in with the sentiment of the manufacturers in attendance. How might you gain?

manufacturing trendsWhat Should We Consider and/or What Impacts Could Arise?

Let’s start with a few highlights and a mixed bag: Exports won’t change. Trade isn’t dead although costs will likely rise on imports. The use of technology is on the rise. Industry 4.0 is becoming “the thing to watch”. California has some steep disadvantages to overcome. For example, our energy costs are 15% higher than the next most expensive state, according to one of the large local companies in the Inland Empire, and investment in manufacturing is weak at best!

Now on to some positive news:

  • Tax reform – it is likely to benefit manufacturers
  • Infrastructure – definitely likely to benefit manufacturers and specifically California (roads, bridges, ports, digital, energy); however, we need to make sure it happens!
  • Regulatory reform – permitting will definitely improve, and regulatory reform will benefit manufacturers overall.
  • Healthcare – somewhat unknown; however, if Pence does what he has said he’d like to do, the states will have a significant say in how money is allocated. Certainly, most manufacturers have struggled with healthcare the last several years and so the hope is for improvement.

There is plenty to think about in these expert predictions. What can you do to start the ball rolling so you are ahead of the curve?

 



Innovation

January 30th, 2017

I am the Chair of the Innovation Awards of the Manufacturers’ Summit for the Inland Empire, and we have been quite busy preparing for this Friday’s summit (see below). It is important to encourage innovation for the obvious reason that if we do not innovate, we will stand still. And, if we are standing still, we end up moving backwards while our competition passes us. What have you innovated lately?

One tip to implement this week:

Innovation is certainly not something to accomplish in a week; however, it is definitely something to start this week. My best clients innovate by inspiring and rewarding creativity. The executives provide a vision of the future and encourage employees and partners to innovate. As my consulting mentor says, innovation is applied creativity. I bet you have a LOT more innovators (or potential innovators) at your company than you realize.

Are you creating a culture of innovation in your company, department or just with your colleagues? Start by encouraging thinking and testing of ideas. Find areas where you’ve already innovated and apply for next year’s awards. Make sure your employees and colleagues are recognized for their successes!

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”