Tag Archive: motivation

Want Success? Keep Culture Change in Mind.

February 29th, 2016
culture change

When done correctly, culture change brings together the key ingredient for business success — people.

After leaving the work force as a VP of Supply Chain and Operations with a successful track record, I knew I could help executives improve business performance; however, I had no idea how to find clients. Thus, I immersed myself in the keys to success of starting a thriving consulting practice. I discovered that referrals were much more important than a “nice-to-have”; they would make or break success. Fast-forward 11 years, and I have built my business on this tenet – it is a relationship business. At least 95% of my business has resulted from repeat business and referrals.

What do referral sources want? Results. If I can help ensure success, they will bring me back – and tell all of their friends. Thus, although process and systems expertise is required, the key to success goes back to people – culture change, change management, and leadership.

Unfortunately, the best strategy or plan becomes useless if not executed effectively. If your team isn’t on board, you will not succeed. Similarly, if your customers and suppliers aren’t on board, it is not likely you’ll succeed.  Similarly, if you communicate the plan but don’t involve people in the design, ask them for feedback, and give them the chance to try out new ideas, you won’t have long-term success. If you don’t address poor performers, your stars will lose their motivation.

Earlier today, I saw an amazing piece of technology and a substantial upgrade to warehouse operations. It expands capacity for growth, provides efficiency improvements, speeds up the process (shortens lead times) and provides a host of other benefits; however, it will be similar to hiding a new Maserati convertible in your garage if the people don’t come along for the ride. Remember to focus attention on culture change – and people.

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What will Motivate Your Team?

June 30th, 2015
motivated team

A motivated team can overcome some of the biggest business challenges a company can face.presentation in meeting room.

According to my Skills Gap research, executive recruiters and HR experts, it is more challenging now than it has been in quite a long time to find and retain top talent.  A BIG part of retaining top talent is to ensure your team is motivated.  Give me a motivated team any day vs. a million dollars.  I know I’ll come out on top!  I’ve found that people are your #1 asset and can achieve amazing results, especially when motivated. So, the question is what motivates us?

1.  Let’s start with a “not” – money. Although the lack of fair compensation is a de-motivator, money itself is rarely a motivator.

2.  Explain value – how does each person contribute to the company vision, goals and priorities? Yes, it takes time to translate each person’s value but it has immeasurable results.

3.  Diversity – remember, not everyone is the same. Each person has different interests and motivations. Listen and find out what they are, and then modify your behavior to what works for each person.

4.  Leverage strengths – I haven’t found anyone who wants to fail, even the most miserable, negative employees. Forget about weaknesses that aren’t causing significant issues. Instead, build on each person’s strengths, and you’ll be amazed at the results.

5.  Trust – do what you say you’ll do, and don’t commit to things you know cannot be realistically delivered (even if it is what people want to hear at the moment). As simple as it sounds, it’s not simple to do. Trust will have a profound effect on motivation.

6.  Reward performance and take action with non-performers – one of the most overlooked, yet critical leadership action items. Many times, this is #1 for your top performers. It is critical to note that BOTH are required to truly motivate your top performers. Do not put it aside for a day when you have “time”. 

Use these tips to motivate your team and profit through your people.

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Profit through People: Is Talent Important to You?

July 16th, 2013

Do you know how to attract and retain the best employees?

I have always believed that people are #1 to success. Without people, there is no business. I hear executives use these words; however, later they talk about people as costs. Which message do you think is taken away?

I have the opportunity to network with several top executive recruiters in my ProVisors groups, and there seems to be a new trend emerging – top talent is not only hard to find but it is ready to “make the move” to companies who appreciate them. Thus, have you thought about what your top talent is thinking?

What are you doing to retain your top talent? It isn’t about the money. For as much conversation as goes on about money, it isn’t a key motivator. Of course the lack of money is a problem (so I’m assuming you are paying within reasonable ranges in alignment with job requirements) but money alone will not keep your top talent.

Do you notice when an employee puts in extra effort to achieve a key result?
• Do you say thank you?
• Do you appreciate ideas?
• Do you ask what employees think will work or for potential pitfalls?
• Do you spend all of your time with the problem employees and ignore your high-performing employees?
• Do you ask about career path aspirations?
• Do you offer training and tools?
• Do you deal with difficult problems?
• Are you willing to address the problem employee who is creating havoc?

Employees want to be able to count on you!
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Employees: Your #1 Asset