Tag Archive: New Zealand

Koalas, Kangaroos & Why Good Contacts Matter

January 15th, 2019

 

When I was in Australia last month, I had a day and a half to tour the Melbourne area after my global strategy session and seeing my cousin.  Since it was my first time to this area and I don’t know if/when I’ll return, I figured it was a good idea to see whatever I could while there.  Luckily, I thought about the person who helped set up an Australia/ New Zealand trip for me previously when I traveled with friends and asked her for a recommendation since she did a great job with our multi-week adventure.  Because of her recommendation, I went on the only tour that actually sees koalas and kangaroos in the wild as well as many great sites on the rest of the tours.

If I hadn’t kept track of “good contacts”, I would have missed this.  Do you keep track of yours and nurture them?

One tip to implement this week:
Do you keep track of your contacts? Writing this note reminded me to thank my contact at American Express travel.  Realizing that I forgot her name, I looked it up in my contacts.  It seems like the place to start to keep track of them. No need to purchase expensive programs. I use Outlook and was able to find her quickly.

Keeping track is not enough though. When I contacted her to ask about my day in Melbourne, I referred back to when we worked together previously. She remembered me and gave me exactly what I needed with rapid response and no charge. Thus, reminding the person where you met previously and being easy to work with can help down-the-road. I had no clue I’d ever call her to ask for help, but I did.

Most importantly, go that extra mile to stay in touch. Why not tell your contact about an event you think might interest her? Or, simply give him a call around the holidays or send a quick ‘thank you’. While typing this note, my contact responded to my email and was thrilled I had a good time.

Take a few minutes out of your schedule this week and pick up the phone or drop a contact a note.



Thanksgiving & Going the Extra Mile

November 24th, 2017

 

I recently wrapped up the “holiday” (as they call it here) in New Zealand. Thanksgiving was our last day before heading home. With that said, I’m reminded of the meaning of Thanksgiving because the driver that picked us up from the TransAlpine train station (which is a beautiful ride through the mountains from the west coast to the east cost of New Zealand which also happens to double for the Murder on the Orient Express in the movies we learned today) went over and beyond to ensure we were taken care of and comfortable. The train arrived late so we missed our plane by a few minutes. After amazing assistance by the Air New Zealand manager, we had the last 3 seats and one standby seat on the last flight out. Our driver stayed with us and even went to the gate to see if I would get on stand by before leaving because he would take me to a hotel and arrange for everything so that we would have virtually no hassle. Talk about above and beyond! Are you going above and beyond for your colleagues, customers, suppliers and family?

I found this to be funny so I don’t care that it doesn’t really apply to my story :-). Hey, after all, in New Zealand, I’m on a different drummer anyway – sheep anyone?

 

One tip to implement this week:

Think about went over and beyond for during Thanksgiving weekend and upon your return to work. Perhaps you choose that “difficult” colleague or family member and SEARCH for something in common. Did you find something nice to say? Or just lent a helping hand and didn’t expect credit.

I hope you remembered to THANK your family for supporting you, your colleagues for making 40 hours + per week more pleasant than it would be otherwise (or, who knows, you could really love every minute of your job!), your customers for choosing you…..how about your employees for choosing you too? After all, employees can choose too. Why not be the leader everyone flocks to support?

With that said, I would like to THANK YOU for being important to me and LMA Consulting. I hope you had a Happy Thanksgiving!

 

And, don’t forget, there is still time.  There’s always Christmas!



Unique New Zealand Style Cooperation

June 15th, 2016

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This past week, I’ve been in New Zealand, following my strategy/mentor advisory meeting in Sydney and a few tours in Australia. Our first stop was Christchurch. It was devastated by an earthquake in 2011 with buildings crumbling everywhere — apparently, they hadn’t built Christchurch with earthquakes in mind originally (although they certainly are rebuilding it that way now). Thus, it was almost a complete loss in the city center.

Not to be held down, New Zealanders thought of an innovative plan to build a mall from shipping containers to keep the city center going, and it became so popular that it still exists today. Here is a picture of the mall:

innovative idea

And, I thought this mural (in the mall) was a great depiction of how New Zealanders cooperate. Several of the sentiments on the mural and especially “Creativity is maximized when you are living in the moment” was exemplified with the creation of the mall. I love many of these!

creativity mural

One tip to implement this week:

Are you creative and cooperative? It might come in quite handy when trying to solve a “work problem” you’ve had for quite a while (or even think of an innovative new approach) if you emptied your mind to see what new ideas came to you. And if you could collaborate and brainstorm on those ideas, I bet you’d have an even better chance at coming up with good ones — and implementing them. After all, most of my clients have the ideas but need the assistance to confirm, prioritize them and to “get them done”.

Take a break or lunch this week and just empty your mind. Give yourself the opportunity to think creatively, and you might find that you have new ideas. Perhaps you can then use another sentiment from the mural and “do one thing a day that scares you” — it could be believing in your idea enough to run it by your colleagues, customers, Board of Directors and the like.

Looking for more ideas to keep your supply chain connected? Access more tips and resources on my blog. And keep connected by subscribing to my newsletter and email feed of “I’ve Been Thinking…”