Tag Archive: opportunity

Manufacturing Expert, Lisa Anderson, Recommends Stabilizing Supply Chains to Capture Opportunity

July 31st, 2020

CLAREMONT, CALIFORNIA – July 31, 2020 –  Manufacturing and Supply Chain Expert,  Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., recommends that manufacturers and distributors increase the focus on stabilizing supply chains. LMA Consulting Group works with manufacturers and distributors on strategy and end-to-end supply chain transformation to maximize the customer experience and enable profitable, scalable, dramatic business growth.

“During the last six months, manufacturers and distributors have experienced unprecedented volatility of both demand and supply. Risks that were not fully considered have resulted in supply chain disruptions, extra costs and/or customer service challenges,” stated Ms. Anderson. She insists that customer needs be the driver to proactively managing demand and supply. “Start with your customers and your customers’ customers. Talking with them is key to realigning manufacturing operations and the extended supply chain.  No matter the circumstances, these conversations can lead to opportunities for growth, improved profitability and increased inventory turns and associated cash flow. Simultaneously, increase the cadence and visibility of your Sales, Inventory and Operations Planning (SIOP) process to realign demand with supply and stabilize your supply chain,” she continued.

The COVID-19 pandemic forced most companies to reassess their business model and customer base.  Many found new and different ways to improve upon existing products and services.  Others found ways to leverage existing resources to expand.  “It is about constantly building for the future.  What do you want your business to look like in six months, one year and beyond? Who are your ideal customers? Creating opportunities for these future customers and products will lead to reassessing market plans and product supply strategies.  Revisiting sourcing options, evaluating regional versus global manufacturing platforms, and exploring innovative ideas and the expanded use of technology and automation should all be on the table and analyzed.  Opportunities exist if you look for them. But first, the supply chain must be stabilized and resilient. We can learn a lot from diving deep into critical elements of demand and supply both for the present and more importantly, the future,” she concluded.

LMA Consulting recently sponsored Navigating Through Volatility, a webinar series for APICS (Supply Chain Professional Community) and hosted a recent session: The Future of Manufacturing. Ms. Anderson has also released, Future-Proofing Manufacturing & the Supply Chain Post COVID-19, an eBook that provides practical go-forward insights, advice and experiential value for manufacturers and their supply chains.

 About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD

Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  She focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Ms. Anderson is a recognized Supply Chain thought leader by SelectHub, named a Top 40 B2B Tech Influencer by arketi group, 50 ERP Influencer by Washington-Frank, a top 46 most influential in Supply Chain by SAP and named a top woman influencer by Solutions Review. She recently published, I’ve Been Thinking, 101 strategies for creating bold customer promises and profits. A regular content contributor on topics including a superior customer experience with SIOP, advancing innovation and making the supply chain resilient, Ms. Anderson is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For information, to sign up for her Profit Through PeopleTM Newsletter or for a copy of her book, visit LMA-ConsultingGroup.com.                                                                                                                                              ###

Media Contact Kathleen McEntee | Kathleen McEntee & Associates, Ltd. | p. (760) 262 – 4080 | KMcEntee@KMcEnteeAssoc.com



What’s going on with Your People?

July 8th, 2020

Do You See People as Assets or Costs?
Your people know what you really think. Do you value them? Even though there has been a sharp spike in unemployment, good talent isn’t easy to keep! Multiple clients have lost talent to better opportunities since COVID-19 started. People are on the move.

Are You Attractive to Potential Employees?
Top talent will not sit idle. A colleague and former client who is an excellent find for any manufacturer found a new job in a matter of a few weeks when downsized during COVID-19. It was an exciting opportunity.  She was attracted to the potential in the new job. I am 100% confident that they will pat themselves on the back for snapping her up.

Several CEOs have mentioned that they are taking the opportunity to look for talent to fill key roles during the pandemic. They are being selective on the roles, but they are taking that step forward during these uncertain times. Remember, good people attract good people!

My Favorite Client Story of Relevance to the Topic of Talent
At the bottom of the Great Recession, the CEO of an outdoor lighting manufacturer had no need for additional employees. In fact, the CEO was experiencing the same issues as everyone else. His competitors cut salaries and let people go. Instead of following the herd, he went in the opposite direction. He hired one of the engineers cut by a competitor even though he had no immediate work for the engineer. In another situation, a job seeker stopped by the facility. The CEO was so impressed with this candidate’s go-getter attitude that he hired him on the spot and figured he would find a good spot for him. Fast-forward several years, and he was #1 in his industry and getting ready to introduce a new product lineup to a secondary industry (designed by the engineer) and ready to make a significant shift from engineer-to-order towards configure-to-order with an ERP upgrade that would prepare him for success for many years to come. None of this would have been possible without valuing people.

Read our eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19 to hear about additional strategies to lead, keep your teams moving forward, and engage your people in the future. Please send your feedback, stories and ideas. We believe manufacturers have a unique opportunity for growth and success if they innovate and focus on the opportunities during COVID-19. To achieve this potential, you have to start with your people.

Did you like this article?  Continue reading on this topic:

Profit Through People

Your People During the Coronavirus Pandemic



e-Commerce & the Rise of Online

June 9th, 2020

According to the statistics as well as client commentary, e-Commerce sales and online everything is on fire:

  1. According to data from Adobe Analytics, the second half of March saw a 25% increase in e-commerce sales.
  2. Even more impressive, Adobe said that April saw a 49% increase in U.S. e-commerce sales!
  3. Of ALL our clients, the only unanimous area of growth during COVID-19 was in e-commerce sales.
  4. According to a Gartner CFO survey, 74% intend to shift some employees to remote work permanently.

 

Thus, the key question is whether you are proactively thinking about online opportunities. If not, get ready to see your competitors rush by.

What Should We Consider and/or What Impacts Could Arise?

Undoubtedly, you should be thinking about online from all angles:

  1. E-commerce (B2C): If you haven’t started offering e-commerce capabilities, you better evaluate rapidly and get on board. There are several options for how to pursue this opportunity. You can offer direct e-commerce with your website. You can go through a partner with key customers and folks such as Amazon. The bottom line is that your customer doesn’t care how you provide the capability but they expect to be able to order easily.
  2. B2B: If you serve other businesses, you cannot ignore these trends because you don’t sell to consumers. Your customers expect a B2B customer portal with the same type of e-commerce capabilities that Amazon provides. We have been helping a client with a systems roadmap, and it is quite clear that the “80/20” from the customer and sales viewpoint is Amaon-like capabilities (with an almost exclusive focus on B2B currently). Nothing else is sufficient.
  3. Supply chain partners: What are your customers, suppliers and other supply chain partners offering?
  4. Employees: Remember, your employees expect you to have Amazon-like capabilities and online capabilities as well. This perception spills over into all aspects of the business.
  5. Online is more than B2B/B2C: Have you thought about how COVID-19 has forever changed the way we do business? After all, if Gartner thinks 74% will change to remote work in some fashion, that is a HUGE change. How will that change your industry, your supply chain and your employees’ needs?

E-commerce was already on the rise, and COVID-19 gave it a strong boost. As with everything, there are advantages (such as the consumer gaining quick delivery of essential items) and disadvantages or challenges (managing freight costs, reconfiguring warehousing operations and space requirements, implementing technology rapidly, figuring out how to be environmentally-friendly delivering to tons of consumers and many more issues). Those who are most successful in proactively thinking through these considerations and creating strategies will thrive whereas the rest are likely to struggle significantly. Which avenue will you pursue? Read more about this topic as well as your strategy, priorities, key trends, and your restart recipe for success in my eBook,  Future-Proofing Manufacturing & Supply Chain Post COVID-19 . If you are interested in a rapid assessment, please contact us.



What Do We Most Want to Do Post Lockdown?

May 20th, 2020

 

 I was on a Zoom call yesterday (one of 9), and we broke into groups to answer the question of what we most want to do post lockdown. Haircuts beat going to the bar! It is especially tough when you are on video 10 to 12 hours a day! I think the group feels a bit like this woman…

The same issue is occurring in business. What type of maintenance are you deferring due to lockdown? Should you continue to defer this maintenance type activity?

One Tip to Implement This Week:

Of course, the answer is “it depends”. We shouldn’t do everything just because we used to do it; in fact, the lockdown has created the opportunity to reexamine our focus. Take advantage of this opportunity to figure out where to focus. Perform a rapid assessment, prioritize what you should pursue and proceed with essential go-forward maintenance. If you’d like to hear more about these priorities, read my eBook, Future-Proofing Manufacturing & Supply Chain Post COVID-19

 

 

We have also launched a rapid Future-Proofing Manufacturing & Supply Chain assessment if you’d like assistance with the process. Contact us if you are interested. Stay safe and healthy. We continue to post coronavirus resources, write blog articles on navigating coronavirus as well as “beyond lockdown” strategies, and we are sponsoring APICS Inland Empire‘s “Navigating Through Volatility” webinar series. Join us and learn more here.

Since the lockdown will carry forward for several months in some form or fashion, we will be expanding our webinar series and providing additional resources to help you think about how to thrive in this pre-vaccine environment.  Let us know if you have topics you’d like addressed. We would love your feedback.



Manufacturing & Supply Chain Expert, Lisa Anderson, Garners Executive Predictions for 2019: Opportunity Abounds

February 26th, 2019

CLAREMONT, CALIFORNIA, February 25, 2019 –  Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc. asked key business owners and executives about their predictions for the state of business in 2019. From aerospace and defense to food and beverage to building products, the perspectives may be different, but the outcome is the same: Opportunity Abounds.

“During these volatile, Amazon-impacted, ever-changing ‘new normal’ times, executives are responding in new and creative ways to proactively address business risks such as global trade tensions and cyber security concerns. They do this by maximizing vast opportunities arising from changing business conditions and embracing technology advancements,” Ms. Anderson commented. LMA Consulting Group works with clients on manufacturing strategy and end-to-end supply chain transformation that maximizes the customer experience and enables profitable, scalable, dramatic business growth.

From a focus on ever-changing customer needs and increased expectations driven by the Amazon-effect to tight labor and transportation markets and responding to rapid growth, the outlooks and attitudes are positive. LMA Consulting Group just released the findings of the executive predictions for 2019.  “Manufacturing & Supply Chain in the New Normal” can be downloaded at no charge from the LMA website.  “While we saw innovation, IoT, artificial intelligence, big data predictive analytics and additive manufacturing as game changers in 2018, companies are starting to turn these technologies into customer success stories as well as bottom line improvements. Yet, with the increased volatility, uncertainty and distraction of key talent, organizations must raise the bar and innovate to thrive in 2019.

With innovation being a key driver of success for manufacturers, Ms. Anderson recently participated in the Manufacturing Council of the Inland Empire’s Annual Manufacturing Summit where she presented innovation awards to manufacturers.  Winners included:  Ingram Micro, Process & Resource Efficiency Award; Phenix Technology, Inc, Human Capital & Talent Award; Brenner-Fiedler, Product Innovation Award and Harvey Mudd College for work with Laguna Clay Company, Innovation by Students Award.

“We predict that the successful manufacturers and distributors will put their employees first to create a customer-centric and resilient end-to-end supply chain. Opportunity abounds” she concluded.

 

About LMA Consulting Group – Lisa Anderson, MBA, CSCP, CLTD

Lisa Anderson is the founder and president of LMA Consulting Group, Inc., a consulting firm that specializes in manufacturing strategy and end-to-end supply chain transformation.  She focuses on maximizing the customer experience and enabling profitable, scalable, dramatic business growth. Ms. Anderson has been named a Top 40 B2B Tech Influencer by arketi group, a 50 ERP Influencer by Washington-Frank, ranked in the top 46 most influential in Supply Chain by SAP and named a top woman influencer by Solutions Review. She recently published, I’ve Been Thinking, an inspiring collection of 101 strategies for creating bold customer promises and profits. A regular content contributor on topics including providing a superior customer experience with SIOP, advancing innovation and making the supply chain resilient, Ms. Anderson is regularly interviewed and quoted by publications such as Industry Week, tED magazine and the Wall Street Journal.  For information, to sign up for her Profit Through PeopleTM Newsletter or for a copy of her book, visit LMA-ConsultingGroup.com.
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Media Contact
Kathleen McEntee | Kathleen McEntee & Associates, Ltd. | p. (760) 262 – 4080 | KMcEntee@KMcEnteeAssoc.com