Are you able to find trucks? This is quickly becoming a major question that needs to be answered. Every driver has at least 12 options. Why will he/she take your load? Are you attractive to carriers? That is the key question. After all, you can carry inventory so you are responsive (assuming you planned well and have the right inventory at the right place at the right time) but if you cannot deliver, it was all for naught.
According to the Journal of Commerce, truck rates are up in the low double digits half way through the year. And, they are expected to go up to 15% before slowing down to 7-10% increase in 2019. However, these rate hikes are quite the shock to businesses. Many clients are tell us that there are times they cannot find a truck, whether they pay 15% more or not. What are you doing to ensure you have a resilient supply chain?
Here are a few questions to ponder:
- Do you view your carriers as partners or vendors? – Undoubtedly, if you view them as vendors, you probably aren’t delivering on-time or are paying double or triple the going rates.
- Do you have a backup carrier? – I learned this lesson from the Director of Purchasing who worked with me at PaperPak. He kept a backup supply of our critical material so that if anything went wrong in the supply chain, he could “turn it on”. This meant we were paying higher prices on an ongoing basis to keep this backup supply. Naturally, our board members were not happy about the increased cost. However, he was “right on”. Eventually there was a strike at the ports and our supply was delayed. Because we had been bringing in backup supply all along, we were able to turn up the production and cover our needs seamlessly. Do you have a backup in place you are confident will be there when you need them?
- Are you proactively partnering with your carriers? – When supply chain challenges arise, do you proactively collaborate with your carriers to resolve the issues? Are you willing to think outside the box and try new and innovative ideas?
- Are you an attractive customer? – How you treat people will either make or break success. People tend to do business with people they know, like and trust. Are you finding ways to improve your customers’ conditions? Remember you cannot just decide to become attractive when you need your suppliers. It is a way of doing business.
- Do you need trucks at all?– Perhaps it’s time to re-think your strategy. Should you consider rail, air or another method? Can you partner with your customers or suppliers in a new way? How about collaborating with competitors? Or, you could consider insourcing vs. outsourcing.
Think outside the box and start early. Waiting until there is an issue is no time to think about resolving one.
It seems such a basic element to have trucks where you need them and when you need them. Yet it often isn’t viewed as a priority. Why not take stock of where you stand and put some thought into your path forward?
You’ll be more likely to meet and exceed your customers’ expectations with this proactive approach to supply chain resiliency.