Tag Archive: people

People & Robots Can Co-Exist Successfully

May 23rd, 2019

We held an engaging executive panel discussion at our APICS Inland Empire spring symposium on the topic: “The Talent Transformation: People or Robots? There is quite a lot of hoopla in Inland Southern California as this geography is larger than all but 24 states (and soon will take over Lousiana) with a strong manufacturing and logistics base.  Yet, the threat and opportunity of automation is close at hand. According to a University of Redlands study, most large metropolitan areas are subject to losing 55% of their current jobs due to automation. In Inland Southern CA, that number expands to 62%. What will this mean? Disaster or opportunity?

According to a robotics expert with a background in industry, Carnegie Mellon and Harvey Mudd, the CEO of the Inland Empire Economic Partnership (IEEP), a Director at Honeywell and a recruiter and practice lead at Aerotek, we can rest assured that people and robots can co-exist successfully. Of course, this assumes we are proactive in thinking about automation, retraining and educating our workforce and providing the insights and collaboration opportunities such as the executive panel event.

We had some probing questions from the manufacturing and distribution professionals in the audience, but it was unanimous that a solution exists. We also talked about Middle Harbor which is a high-tech area of the ports. This has proven more challenging as negotiations have put some people out of a job yet still getting paid for it. With that said, there were many examples of success with business growing 3-fold while the company doubled the workforce and more. Hiding under a rock is definitely not the route to success. Instead, be a part of the collaborative effort.

As a Board member of IEEP and a supply chain expert, I am helping to lead a consortium for advanced manufacturing and logistics success to address just this topic (resulting from the Brookings study research). If you are interested in staying in the loop with updates, please email me. I’ve created a special interest list for this topic.

The students from Harvey Mudd presented some exciting robotics research they are conducting with industry on how to successfully navigate cluttered workspaces (as most manufacturing and distribution clients require). Much progress is being made.  And, robots aren’t going away. There are many positives in terms of consistency of quality, replacing competitive motion tasks, reducing workers compensation and labor risks in addition to cost savings. With that said, there are also some challenges to overcome such as what happens when technology goes wrong (like with the Boeing 737 Max). There is always risks to mitigate and people who are overlooked. The panel discussed the Challenger disaster and the employee who warned ahead of time to the technical glitch.

What are you doing to evaluate technology from a strategic standpoint? Will you be left in the dust? Grocery stores might have been a bit complacent before Amazon bought Whole Foods. Are you complacent? On the other hand, please don’t follow fads. When everyone thought outsourcing was great and Boards insisted on following the trend no matter the total impact, several companies outsourced and were sorry later when service went down and costs weren’t saved. If you’d like an assessment, contact us.

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The Talent Transformation: People or Robots?

April 14th, 2019

automationNo matter the industry and geography, the topic of “People vs. Robots” is a hot topic!

Certainly, manufacturing has been focused on technology and automation for quite some time to navigate the path to thrive in the modern environment of high costs, regulations, and elevated customer demands.

The Manufacturing and Technology Expo in Pittsburgh is going back to the theme of the 1939 World’s Fair, “The World of Tomorrow”. The Manufacturing sector has seen positive job growth not seen in 79 years. As Industry Week says, “We don’t have smoking robots but we have ones that perform lung surgery.”

Our APICS Inland Empire Chapter is hosting an executive panel and networking symposium on just this topic, “The Talent Transformation: People or Robots?” on April 13th at Harvey Mudd. We have an intriguing panel of executives and experts to discuss automation, robots, IoT, AI and much more. How do we co-exist successfully? Join us to learn more and probe further.

In logistics circles, there is quite a bit of worry and opportunity. According to a University of Redlands study, most large metropolitan areas are subject to losing 55% of their current jobs due to automation. In Inland Southern CA, that number expands to 62%. However, it depends on your thought process. UPS automated a section of their facility that reduced the number of people they needed by 100 yet they ended up hiring as they absorbed additional volume. Additionally, it depends on whether you are furthering your education and skills. We find proactive employees and employers in our Association for Supply Chain Management (ASCM)’s APICS certification classes who want to learn and grow.

For Inland Southern California, we have a particularly unique opportunity or challenge, depending on how you want to look at it. According to a Brookings study, we must focus on advancing the capabilities and competitiveness of local firms in opportunity-rich manufacturing and logistics industries. What an opportunity for us to leverage technology hand-in-hand with talent to THRIVE.

If you are interested in discussing whether your organization is prepared to leverage these opportunities and what priorities should emerge, contact us. We are experts and would love to see the U.S., California and the Inland Empire take advantage of this tremendous opportunity to enable scalable, profitable growth.

Find out how to navigate disruption and achieve peak performance.

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The Talent Transformation: People or Robots?

April 10th, 2019

The hot topic in manufacturing, supply chain, healthcare and other industries is the war on talent. No client believes he has enough “high-skilled” resources yet most also feel challenged in finding resources regardless of skill level.

On the other hand, there are statistics and studies showing that there is a talent transformation underway. According to a university of Redlands study, Most large metropolitan areas are subject to losing 55% of their current jobs due to automation. In Inland Southern CA, that number expands to 62%. Thus, what are we doing to get ahead of these trends?

I am the president of the Association for Supply Chain Management (ASCM)’s APICS Inland Empire chapter, and we are hosting an executive panel and networking symposium on this hot topic. We have a powerful lineup of panelists to discuss and debate the talent transformation and the impact of technology and automation.

  • Paul Granillo – CEO of the Inland Empire Economic Partnership (IEEP)
  • Cindy Elliott – Global Go-to-Market Strategy Manufacturing and Supply Chain, ESRI
  • Jerry Hsiung – Robotics expert, Carnegie Mellon & Harvey Mudd
  • Jermaine Waltemeyer – Recruiter/ Practice Lead, Aerotek

Lastly, we will be adding a manufacturing/ supply chain executive to the panel as well. Seats are going quickly. Learn more and register here.

One tip to implement this week: 

Certainly, if you are interested in getting ahead of the curve in manufacturing, supply chain, healthcare and more in terms of technology and talent, join us at our symposium. It is bound to give you a few ideas!

In addition, join us at APICS-IE for our webinars, tours and programs as we will be talking about this topic and seeing it in action. For example, we will be scheduling a webinar on the digital transformation as well as tours of facilities at various stages of automation. There are also other groups that focus on these topics. For example, the Manufacturing Council of the Inland Empire (MCIE) has its annual summit in February, and the IEEP hosts the Supply Chain Summit which will be on April 26th.

Additionally, of course, there are tons of on-line resources such as the National Association of Manufacturers. And, one key to success is to expand your network so that you have resources and connections that can support your growth and advancement. Think about connecting with a colleague and start a conversation.

 



What’s Ahead for People?

January 23rd, 2019

People make a business thrive. That’s why even the most technical of companies like Google value people.  In our experience, people are the #1 asset of any organization. Hands down, we can help any organization with good people quicker and to a FAR larger degree than an organization with very few good people.

In thinking about what’s ahead for people, there are many transitions and trends to be aware of:

 

  1. Baby Boomers  – As baby boomers retire, they will be harder to replace than what appears at first glance. Typically speaking, they aren’t up-to-speed on the latest technology.  They might have old fashioned ideas but they know “what works”. Don’t be too quick to hurry the process along. Instead, value their knowledge and find a way to transition it for a win-win.
  2. The Skills Gap – It is hard not to have a skills gap when technologies change daily. Jobs are being automated and new jobs are being created with entirely new skill requirements. The world is becoming more complex and global and customers expect more for less. Are you prioritizing the retention of your top talent? Is your company attractive to top talent?
  3. Diversity– We are not believers in mandates and regulations but we have found diversity to propel success. Are you actively attracting people who do NOT think like you? That’s a tough one (after all, don’t we all prefer people who agree with us?), but it is important if you want your team and organization to thrive.
  4. Spark an Innovative Culture – With the high demands of customers, bard members and the like, solid leadership is no longer enough. Sparking innovation has become a “must” for success.
  5. Back to the Leadership Basics – There is no coincidence that every successful client has a strong leader. Whereas long-term struggling clients and contacts (as struggling leaders rarely hire consultants) have weak leaders. Being a strong leader is “hard work” and requires courage. What are you doing to build your leadership bench strength?

The core tenets of successful people do not change. The requirements and challenges we face continue to expand. Yet, the route to success is clear. We choose to see this fact with hope as it does not require rocket science to become a good leader.  We’ve seen plenty of examples of mediocre leaders who transform into exceptional leaders through mentoring, coaching and experience.

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Are You Able to be Resilient in Your Decision Making?

November 12th, 2018

 

As we kick off our new series “The Resilient Supply Chain”, we are thinking about all the aspects of resiliency.  It is overwhelming as to the volatility of almost every aspect of the end-to-end supply chain. Just in the last month, there have been many events/ factors that have created disruption:

  • U.S. and Mexico reaching a trade agreement
  • U.S. and Canada still at an impasse with respect to trade negotiations
  • U.S. and China still imposing tariffs on each other
    • Ford cancelled plans to produce a small car in China based on these tariffs.
  • Fires have and are plaguing California – the worst in history
  • The Big Island in Hawaii is just starting to pick up the pieces after the volcano
    • We’ve heard about severe impacts on the businesses and customers in that areAnd earlier this week, although not serious (thank goodness), there was an earthquake in the next town over from our office

The Resilient Supply Chain
Instead of panicking as each of these events or disruptors occur, creating a resilient supply chain can provide a proactive approach to this current state market condition.  One of critical aspects of taking a proactive approach instead of a reactive one is to think about whether you are able to be resilient in your decision making.

Here are some considerations:
1.  People – Good decisions stem from good people.  Thus, it always makes sense to start there.  Do you have people in leadership positions and other key roles that you would want to make decisions in your absence?  (Just this past week, a potential client was killed by a drunk driver while he was on a motorcycle. We would certainly rather be prepared for winning the lottery but the question remains:  Are your people ready to make decisions?)

2.  Data – Although good people can make up for a lot, you also need the “right” information and relevant background to make key decisions.  Do your systems allow you to retrieve meaningful data for decision making? Every single ERP selection client prioritizes business intelligence/dashboard reporting tools as high on their list of priorities for good reason!

3.  Input – Although this can be considered part of people and data, it’s worth calling out on its own.  Do you gain input from trusted sources (colleagues, customers, suppliers, trade association colleagues, industry groups and more)?  Recently, our APICS-IE instructors had an issue arise with updated learning materials – in essence, they were not set up for learning to occur.  Clearly a BIG issue for an education and value-focused organization! Fortunately, after 3 or 4 calls, we had several ideas on how to dramatically improve the process and overcome the obstacle.  In another example that occurred recently for a client project, we had a significant challenge in explaining a complex concept that was critical to success. If we didn’t get past that barrier, results would NOT follow.  It took 5 or 6 calls with excellent input from all as well as testing out ideas before we came up with the ideal way to convey the concept, and it “worked”!

4.  Speed – Slow decision making is worse than no decision making.  In today’s Amazonian marketplace, your customers will be LONG gone if you are slow to make decisions.  I’ve noticed that I am a LOT less tolerant of slow responsiveness even in my own business (and for things I would have been fine with a year ago).  I have to be to remain viable, and so do you! Thus, as it relates to having the ‘right’ people with the ‘right’ data and ‘right’ input, you must also have them at the ‘right’ time.

Have you put thought into your decision-making process before decisions must occur?  Ponder these critical elements, put them in place and you’ll be prepared to successfully navigate the volatility of today’s business decisions.