Tag Archive: Provisors

Recognition and the 2019 LMA Advocate Award

August 20th, 2019

 

On the 10 year anniversary of my business, I recognized 10 people for 10 years as LMA Advocates – people who have gone over and beyond, resulting in LMA Consulting’s growth and success.  I truly appreciate their support, expertise, ideas and feedback.  I would not be here today without them – and certainly not leading a growing and leading edge consulting practice that partners with manufacturers and supply chain organizations to create BOLD customer promises and profits.

Ever since my 10-year bash, I’ve recognized one person each year on the anniversary of LMA Consulting.  Thus, on my 14-year anniversary, I’m thrilled to announce Ron Penland as our 2019 LMA Advocate.

Ron Penland and I have known each other for over 10 years.  We have collaborated for the mutual benefit of manufacturers, distributors and significant service organizations. We got to know each other well in ProVisors (where I lead the Ontario group) and Renaissance Executive Forums (where Ron leads Inland Empire groups). Not only has Ron been instrumental in introducing me to several key clients, but he also provides significant value with his leadership. His numbers speak volumes. For example, his member CEOs sell their companies for significantly higher multiples than peer companies/ executives. I appreciate the expertise  and advocacy Ron has contributed over the years.

One tip to implement this week:
Are you recognizing people who have been instrumental in your company’s growth and success?  More importantly, are you paying attention to the contributions along the way that result in the ‘big wins’? I grew up outside Chicago, and my brothers played hockey. My mom read us all a book on Wayne Gretzky who set the record for goals (894) as well as assists (1,963). The best players (Gretzsky) pass the puck in hockey! USA Hockey recognizes not only people who score multiple goals but also the people who achieve multiple assists. If you get 3 or more assists, you earn a “Playmaker” in hockey. Who is your “Playmaker” at work?

Find the gems in your organization and recognize them.  Thank them in front of their peers.  Tailor their ‘award’ to what is meaningful to them.  Perhaps your winner wants to be on a special project team or attend a conference. Why not make it meaningful and demonstrate your appreciation for the contribution to success?

 

 



Giving Thanks & Why It Matters

December 13th, 2018

Since it is Thanksgiving week, it seems only appropriate to talk about giving thanks.   A BIG THANKS to these people/ groups who have been instrumental in our success – and making it an enjoyable journey along the way:

 

  • Our clients – As much as our clients select us, we also select you.  As my consulting mentor says, it is not worth the efforts you have to go through to run a successful consulting practice if you don’t love what you do and work with people you respect and enjoy!  Thus, a BIG thanks to you!
  • Our associates – When I first started consulting, I dreaded the thought of how to bring someone into a client successfully, and after many years of “collecting good people”, I love it!
  • Our trusted advisors – Just as our clients need experts surrounding them, so do we.  I prefer to stay out of trouble! And we are only as good as the people surrounding us.
  • My APICS Board of Directors & key colleagues – We provide exceptional value to our local manufacturing and supply chain communities, and there is NO way I’d do it without you.
  • My ProVisors executive committee & ONT group – What an invaluable network of trusted advisors.  LMA is exponentially more successful with you!
  • My global consulting strategy group – Nice that I have your support (and kick in the butt) to stay the course, continue to grow and provide more and more value in my consulting practice.
  • And my other professional associations such as the Inland Empire Economic Partnership (IEEP), the Manufacturers Council of the Inland Empire (MCIE), Harvey Mudd executive roundtables, Renaissance Executive Forums group, the University of LaVerne advisory Board for the School of Business and Public Management and more.
  • Students – For keeping us fresh and engaged – from CSUSB, Cal Poly, UCR, Drucker, Harvey Mudd, Pomona College, Univ of LaVerne, Norco and more.
  • My SAC business partner, Linda Popky – We have created a value-packed organization for consulting growth.  I’ve learned a lot along the way that has added valued in many other areas of my practice as well.
  • My parents – Without them, I would never have started a consulting firm because I would not have known that anything was possible (as detailed in my backstory) and I would have listened to all those people who said a young woman couldn’t run manufacturing, have a seat at the table with private equity backers or start a consulting firm from the ground up.
  • Friends & former colleagues – Speaking of starting up a consulting firm while knowing close to no one since I traveled 60% of the time as VP of Operations & Supply Chain, I certainly appreciate these valued colleagues in helping to make it possible.

One tip to implement this week:
Who do you appreciate?  More importantly, do they know?  I’m often surprised by how what we think is obvious is NOT to the other party.  It can go a long way – why not think of at least one person to thank!

Have a Happy Thanksgiving!

 



The Importance of Continual Learning

September 18th, 2018

Recently, we updated our website.  It prompted a lot of thinking about many aspects of business.  One is the importance of continual learning.  As you’ll see on our Continual Learning webpage, it is a priority.  With that said, I’ve noticed that the most successful people (clients, colleagues, fellow Board members etc.) have continual learning in common.  There is definitely something behind this trend!  It reminds me of one of our LMA Advocate winners, Valerie Ladd – her continual learning is quite impressive.  She never stops learning – and all with a positive attitude to boot.

 

 

 

 

When thinking about continual learning for LMA Consulting, we focus on three categories:

1) Future trends in business, the economy, the industry, our area of expertise etc.
2) Technology trends & disruptors
3) Local & global trends.

What are you learning?

One tip to implement this week:
There are countless ways to add or expand on your continual learning.  Instead of getting stuck in a sea of possibilities, just choose one or two and start there.  Don’t worry if they are the best ones or will provide the greatest benefit.  Just start!  Waiting for perfection is a LONG road….your competition will certainly pass you by.

With that said, if you’d like some ideas of where to go for continual learning, here are several that pop to mind:
1) Ask your mentor.
2) Talk with colleagues and ask what they are learning – or ask to learn more about their role and challenges.
3) Go to a trade association meeting.  For example, APICS Inland Empire provides programs, symposiums, tours and education to provide value to manufacturing and distribution professionals.
4) Go to an alumni meeting.
5) Attend a local chamber or business club.
6) Read the news, magazines and blogs related to your field.
7) Call a customer or supplier.
8) Join a mastermind.
9) Call a former colleague or manager.
10)  Attend a tradeshow.

What are you going to do?



Miniature Office Golf & a Pathway to Know, Like & Trust

September 14th, 2018

I attended a ProVisors social of miniature office golf last week.  We had great fun (thanks to James Valmonte and Kit Mac Nee for arranging such a great social).  As you’ll see, there was much creativity in setting up golf holes in an office setting.  I liked the hazards – especially the water holes! Although I can hang in there with scramble golf, I didn’t fare as well with mini office golf.  But who can complain about winning a  booby prize?

Regardless of golf skills, it was enjoyable.  It is also a great way to get to know colleagues better.  People do business, partner on projects and contribute to success of those they know, like and trust.  It happened while we were playing golf – a business referral transpired. When have you thought about getting to know, like and trust your colleagues, customers and /or suppliers?

One tip to implement this week:
You don’t have to be as creative as designing an indoor miniature golf event, but why not think about how to get to know, like and trust your colleagues, customers and suppliers better?  It is a progression. Clearly, you cannot like someone if you don’t know them.  And, you are unlikely to trust them if you don’t like them. Start at the beginning and think about ways you can really get to know your colleagues.  

Ask questions and listen.  Pay attention and take notes.  Have you noticed how you feel good when someone is taking notes on what you have to say?  

Next look for ways to create the situation such that you’ll develop a ‘like’ for your colleagues.  Miniature office golf is a silly activity that is entertaining.  Yet, it helps to facilitate the process of getting to know one another and ‘like’ each other.  There are also countless things you can do to improve your likeability. Start by thinking about the other person. Make it “all about them” and you are likely to be the star.  Brainstorm at least 3 ways and try one to start. See how it goes and modify as you go.

What do you plan on doing?  Let us know how it goes.

 



Amazon’s Deal with Party City & More Competitors

September 8th, 2018

While I presented on the Amazon Effect to a specialty group of ProVisors (trusted advisors) members focused on manufacturing and distribution recently, Amazon was firming up a deal with Party City to offer an assortment of items. This is just the latest in a stream of retailers collaborating with the competition.  Party City follows Kohl’s (see the sign in the picture below), Sears, Nike, Chico’s and more. This is especially interesting because at our recent Harvey Mudd executive roundtable event, almost every CEO mentioned a time when he/she collaborated with the competition.  Perhaps we should be keeping our mind open to the possibilities?

 

 

 

 

 

What Should We Consider and/or What Impacts Could Arise?

Since Amazon is willing to search for win-win deals with the competition, who knows what will come next?  Are you impacted by Amazon? Every client we work with has said they are impacted in one way or another – yet 1% actually work or compete directly with Amazon.  They have certainly become a disruptor! Perhaps that’s why such an ‘old’ topic is still requested by several groups in speaking circles.

Who is the Amazon of your industry?  Or, can your company take on that role?  It can be easier to create the rules than to follow behind.  Yet, if no one follows, that can be an equally significant issue, as well.  

It may be worth asking questions of your employees – are they paying attention to what’s going on in the industry and with your supply chain partners?  Do they have ideas that might revolutionize your customer experience? How do you know if you haven’t asked? Or encouraged innovation?

In 100% of our clients, we’ve found employees with ideas that management knew nothing about.  9 times out of 10, the ideas have some merit. You never know…..it may very well lead to being the  disruptor.