Tag Archive: sicily

Participation is More Fun

June 20th, 2019

During my recent trip to Sicily, Prague and Belgium, I went on several food tours. I have found food tours can be a fun and interesting way to get to know an area, as well as the food that is unique to the area. So, of course, when in Italy, what better than to have a food tour and make your own pizza! We sort of participated in making limoncello which is always a great taste to include on a tour.  And, we definitely made chocolate treats on a chocolate tour in Brussels.

Each time an activity was included, it added a new twist to the food tour. Isn’t that true with work as well? If you want someone to learn a concept, develop an exercise or a way for him/her to participate. Since returning, I taught a CSCP (certified supply chain professional) class at the Target distribution center and another class with two students at the University of LaVerne/  We had interesting interactive discussions. The students brought up real world examples to participate and relate the concepts to everyday work scenarios and gain immediate advice on a few issues. Bringing concepts to life with active participation is much more memorable than just talking or droning on about a topic. How can you bring concepts to life at work?

One tip to implement this week:
Think about how to build clarity and build participation into your conversations, presentations and discussions. As Jerry Seinfeld says, “I will spend an hour taking an eight word sentence and editing it down to five.” Similarly, I’ve noticed it might take our team at least that long to distill one key concept into a graphic. It is well worth it if the point is clearly communicated and our recommendation is understood and supported. In this case, think about how to engage your team, audience or client to participate in the solution. Not only will they understand it much better but they also will be aligned with it!

There is an art to developing participation exercises that will engage the audience while achieving your end outcome. I find it much harder than it appears. Ask your favorite speakers, educators and leaders how they do it. Take note when someone does it well. How do they introduce the exercise? How do they engage the team? Do they tie the results to the next topic or business need? Little things go a long way. For example, try making your exercise relevant to the audience. When explaining the importance of bills of material for a clay company, we used play dough to make some simple items (thanks to my colleague Diane Garcia for that great idea!). I’d love to hear your ideas for successful participation.

 



The Beauty of the World & Why It Relates to Work

June 5th, 2019

This is the Piazza IX Aprile in Taormina, Sicily, which is a square known for the breathtaking view of the azure Ionian Sea and of the Mount Etna. I adored this night view from a nearby rooftop (of course while sipping limoncello, an Italian lemon liquor known in Southern Italy).

I came to Sicily to meet my strategy group.  We had some excellent sessions.  However, that isn’t the tie that I refer to in the title of this blog. Seeing the world absolutely relates to business. Of course, this would be done ideally in person but you can also absorb quite a bit watching TV or by reading magazines. Understanding different cultures, business customs and what’s relevant to a country or area will come in handy. We live in an interconnected world with customers, suppliers and other trusted partners throughout the world. I cannot think of a client that doesn’t have a material that originates in another country somewhere down-the-supply chain or one that sells to other countries at least somewhere up-the-supply chain. Can you?

Understanding what is important to your customers, suppliers, employees (as they also come from around the world or have related interests) or colleagues is quite relevant to bottom line business results.

One tip to implement this week:
Why not ask your top customer, supplier, employee or colleague about what is important? You could ask about materials relevant to your supply base. Undoubtedly, you’ll find out about something relevant or interesting to build a stronger relationship at a minimum. You could ask your customers about where they sell your product or how it is perceived in another country, etc.? Of course, your question will relate to what type of product or service you provide, so you should make it relevant to your business.

And, lastly, why not talk bring the topic up with your employees and colleagues. You might find that they have customs that are important to them or something quite relevant to doing business in that country or area. Just by posting pictures on Facebook, I found quite a few contacts who love Taormina. Who knows what will happen when I ask them about it!