Tag Archive: Southern California E-Commerce and Logistics Summit

The Talent Shortage – What to Do…

August 3rd, 2018

In every conference and almost every conversation with a CEO or GM, the talent shortage arises.  

It is on our minds! At the E-Commerce and Logistics summit, it was a consistent theme from our panel “Freight, Frictions and the Future” and it arose with each keynote speaker (President of Package Operations for UPS, Director of Worldwide Public Relations for Amazon, and an SVP at Colliers International).  

 

 

Several of the issues that arose in context of the summit include:

  • Lack of drivers (and lack of understanding what drivers have to go through!)
  • Lack of high-tech skills
  • Lack of understanding the value of the jobs provided by logistics.
  • Shortage of resources across-the-board

If you want to thrive in this environment, strongly consider:

  1. Your leaders – people work for people; not companies.
  2. What your employees think of you – everyone in their circle or on social media will know.  Is your company attractive?
  3. Your brand – it is what will attract people to you.
  4. How you stand above the crowd – would you want to work for you?

Attracting good talent is a competition. Are you ready?



E-Commerce is on Fire

June 4th, 2018

At the Southern California E-Commerce and Logistics Summit, there was much discussion on e-commerce.  No matter whether you are in a consumer products company (which is typically more geared to e-commerce) or if you are in aerospace, e-commerce principles and implications will affect you.  The bottom line is that we are in the era of the customer:

 

  1. E-commerce is over 10% of all retail sales currently and projected to climb over 15% by 2023 – Customer responsiveness, rapid deliveries and last mile considerations will become commonplace.
  2.  China and the U.S. account for over 80% of the e-commerce growth –  In thinking of customer geography and delivery, it becomes apparent where to focus attention.
  3.  U.S. cross border is expected to grow at 7 times GDP (export) – Correlating with several statistics related to export, there is VAST opportunity to better leverage export since it pales in comparison to import.
  4.  Technology has disrupted retail and transferred power to the consumer  All we need to do is think about our last car purchase.  You can find out exactly what we should pay for a car before ever arriving on the car lot.  Just think mobile technology and the on-line marketplace to start.
  5. Supply chains have been transformed from hub and spoke to localized fulfillment  – These are vastly different models, requiring different levels of infrastructure.  How can we change from one to the other without losing our shirt?
  6.  The customer experience rules! – Similar to what we hear from our clients, very few talk about inventory levels as the #1 priority; instead, it is all about enhancing the customer experience .  Are you geared to achieving this new #1 priority or the old?

Whether you have e-commerce potential in your business, export potential in your business or whether you just want to provide a superior customer experience, pay attention to these e-commerce trends.  

E-commerce is impacting every manufacturer and distributor in terms of service expectations, lead time requirements and growth – do you have a competitive advantage over your competition? What is it? And how will you provide it at a reasonable cost?  

Reason enough to stay tuned and get ahead of the curve…..

 



Collaboration in the Supply Chain

May 31st, 2018

To succeed in today’s Amazonian environment, we must keep strange bedfellows.  We just love the Amazon example of innovation – partnering with the U.S. Postal service – known as one of the least-innovative organizations out there.  But it works! Who ever thought you’d see a U.S. postal service mail truck delivering on Sunday for Amazon?

cross-functional teams

 

At the Southern California E-Commerce and Logistics Summit, there were several intriguing collaborations:  

  1.  Union Pacific and BNSF Railway – Although there was a healthy competition over resources (not surprisingly since both are experiencing a skills gap), there was also much collaboration over issues.
  2.  The AQMD and Staunch Opponents of Indirect Sourcing – Although there is little compromise in the widespread concern over indirect sourcing, there were panelists who are working to bridge the gap.
  3.  Political leaders and Business Owners – Working together for progress, even with the distractions and disruptions that occur on a daily basis.
  4.  Amazon and their Latest Partner – Doesn’t it seem like there is a new intriguing partner announced every week.  Kohl’s could be considered a foe but partners for win-win results but it is ‘old news’.  Recently, Amazon announced another competitor partnership with Best Buy. Who will be next?  Are you thinking about how to partner with competitors?
  5.  Technology companies and all others – In the era of data and technology, people like Google, Microsoft and Apple are collaborating with everyone – car companies, IoT devices and machinery manufacturers, systems providers and many more.  

Are you taking a hard look at your collaborations and partners?  Perhaps take a more innovative approach to what you might have “assigned” to procurement last year, so you’ll be around next year.