Tag Archive: success

Are Your Employees #1?

July 22nd, 2020

During this crisis, what we do and how we handle our employees will make our future success. I’ve heard stories of small businesses that closed and didn’t even communicate to their employees.  Conversely, I’ve heard about companies taking great care of their employees.

Which will turn into long-term success?

  • Who Should We Retain? If there ever was a time to make sure you keep your best and most valuable employees, it is NOW. Make sure you find a way to take care of your “A” critical players.
  • How Do We Handle the Shutdown? -There are lots of resources on our coronavirus webpage and upcoming webinars on how to handle the organizational development ,as well as the HR and compliance aspects of a shutdown.  Stay up-to-date.
  • How Do We Maintain Safety for Those Working? Of course, we have all heard about social distancing but how do we implement these changes in our facilities? We should be thinking and implementing whether we are running or shutdown because this pandemic is not going to be over quickly. What else should we do to ensure safety? Again, refer to our coronavirus resources webpage for ideas.
  • How Do We Ensure the IT capabilities and security required? Hopefully you have already have a top notch partner to assist. If not, contact one rapidly. Check out our trusted advisor resources for suggestions. There is much to think about to ensure your employees are able to work, are able to work securely and can still collaborate successfully. Also there is a webinar in the Thriving Through Ambiguity webinar series on just this topic.
  • How to Go Beyond the Basics?   Again, these types of articles and resources are on our  coronavirus blog articles and trusted advisor resources webpage. We MUST get beyond the basics to how we successfully navigate this pandemic and emerge rapidly to success. This will be the focus of our upcoming e-book as well.

Put your employees at the top of your to-do list and keep it there so employees remain a top priority.



NOW is the Time to Invest in Employees

January 13th, 2020

Are you investing in your employees? If you have employees who want to do a good job but who don’t have the tools and skills to accomplish this goal, you’ll end up with frustrated employees who are not engaged. What percentage of your employees do you think are in this position? In our client experience, 70% of employees fall in this category!

Frustrated and not actively engaged employees do not deliver results. Not only are you wasting incredible talent, but you have unhappy employees to boot. There are countless statistics that tell us the dramatic impact of unhappy employees. According to a SHRM article, highly engaged employees were 5 times less likely to have a safety incident. In a separate example, increased employee engagement at Caterpillar saved the company millions in decreased attrition, absenteeism and overtime. It is certainly noteworthy!

According to our featured interview with the EVP of Operations at Fender Guitar, investing in employees in all seasons is key to success. Listen to our interview and how many of the core takeaways relate to investing in employees. It should give us pause to re-think our focus on all sorts of programs that don’t seem to deliver results. Instead, we should focus on our employees.

So, what are some ways we can invest in employees? Here are a few we’ve seen to deliver exceptional value:

  1. Gratitude – A simple thank you can go a long way!
  2. Specific feedback – Although all managers seem to fear providing feedback, the best employees value constructive feedback as well as genuine and specific positive feedback.
  3. Assign a mentor – This can bring meaningful and profound change and results. People learn by watching examples and trying new ideas with immediate feedback. That is what mentoring is all about when done well!
  4. Training programs – Building skills and gaining fundamental concepts are the essential building blocks of success. For example, for supply chain and operations professionals, the Association for Supply Chain Management’s APICS certificiations are best in class.
  5. Special programs for the “best of the best” – Instead of investing in our under performing employees by default, why not take the proactive approach and put together a special program with special experiences and training opportunities for your stars?
  6. Opportunities to try new approaches – One of the most important pieces to invest in employees is to allow employees to try new ideas. We must expect failure in our quest for success. Thus, it will require an investment of time, resources and potentially resolving the consequences of failures along the way.
  7. Celebrate success – Lastly, we should celebrate progress and success. As obvious as this seems, it isn’t commonplace.

Investing in employees is the best way to future-proof your manufacturing and supply chain. In fact, it is also the best way to future-proof your technology road map. Perhaps it is time to re-think your approach to investing in employees AND automation. These are not separate concepts as robots and autonomous vehicles will not work separately from human capital and talent. The most successful executives understand that the secret to success is how to invest strategically into both.

If you’d like an assessment of where you should invest (time, resources, money) to maximize your employee engagement and your business value, contact us if you’d like to assess your situation.

Did you like this article?  Continue reading on this topic:

How to Keep Your Team Engaged

Do You Treat Your People as Critical Assets to Your Success?

Profit Through People



Celebrating Manufacturing Day & Its Impact

October 30th, 2019

In our Manufacturing month Profit through People newsletter, we discussed the relevance of manufacturing on the economy, jobs and quality of life. For example, for every $1 spent in manufacturing, $1.82 is added to the economy which is the HIGHEST multiplier effect of any economic sector. Read our feature article to gain many other compelling statistics.

October is Manufacturing Month.  Specifically ,Oct 4th is Manufacturing Day. And, we are ready to celebrate our significant success. After all, for an industry the general public thought was dead and outsourced to China, it is far from dead. In fact, manufacturing in the U.S. would be the 8th largest economy in the world!

There are many manufacturing events occurring during October. Take a look at a few of the options and consider how you can participate:

What Should We Consider and/or What Impacts Could Arise?
What is the impact of Manufacturing Month?

We could make the difference in not only our economy and quality of life but also on future leaders!
How can you participate in Manufacturing Day? Read through any one of the opportunities listed above. Or, why not start an event of your own? APICS Inland Empire teamed up with the University of LaVerne to offer production and inventory management education to high school students recently. These small steps can transform lives!

We are interested in what you decide to do. Send us feedback, pictures and ideas for continuing to spread the word on manufacturing. Manufacturing is a critical aspect in creating a resilient supply chain and so we thought we’d share a myriad of articles about manufacturing and supply chain to increase your success on our blog.

 

 



A 98 Year Old’s Wisdom & the Toltek Agreements

October 16th, 2019

When visiting my best friend’s mother who is 98 years old, a challenging topic arose. She is the sharpest 98 year old (and can easily give any 20 or 30 year old a run for his/her money) I’ve met.  She has fabulous stories and spouts wisdom to boot! At this juncture, she brought up the 4 agreements of Toltek wisdom which turned out to be a great response.

The Toltek agreements are as follows (which, of course, she cited off the top of her head):
1) Be impeccable with your word.
2) Don’t take anything personally.
3) Don’t make assumptions.
4) Always do your best.

I thought these were brilliant in their simplicity. Don’t you? What makes the story even better is that my best friend’s late father found these in a book that he brought home from the alley. He just loved to find ‘gems’ in the alley in Balboa to give to family and friends, to fix up to give to the poor and to use/read.

One Tip to Implement This Week:
Growing up, my parents and especially my mom made it clear that so long as we did our best, that was what counted. Win or lose, it didn’t matter. I have always lived by this wisdom.  Now, I see that that it is Toltek wisdom! Beyond this piece of advice, I have to say that a lot of my success stems from all four of these agreements. So, it is something to ponder.

The next time you think your peer is creating extra work for you on purpose or isn’t returning your calls and ignoring you, remember the rule, “Don’t take it personally”. Most likely, it has absolutely nothing to do with you. We have all been there when we assume the worst.  I can say that 80%+ of the time I catch myself thinking these thoughts, they turn out to be only in my mind.

We have all heard the advice to not make assumptions but do we consciously think about what assumptions we make daily? Perhaps we should start! And how about speaking with integrity? We all think this is the rule. Yet, how often do we find colleagues we are confident speak impeccably? Not often enough! I found when in my VP of Operations & Supply Chain role that it is probably the #1 ingredient in success. Once my team knew they could count on what I said, they turned a corner to high productivity and engagement.

I think these topics relate to the skills gap. After all, how many leaders do we find with these attributes?

Please help us determine the current state of the skills gap by taking our survey

 



The Amazon Effect Won’t Die!

October 4th, 2019

We have been writing countless articles about the Amazon Effect for many years as customers have the upper hand. In essence, if you cannot provide rapid, customized service with easy returns and ‘extra value’, you will be left in the dust. The needs aren’t going away. If anything, Amazon continues to raise the bar. Several companies such as FedEx, Walmart and others have announced same day and next day delivery. Target is redesigning stores and pick up areas so that customers can conveniently pick up purchases same day. Walmart is evaluating delivering groceries inside a customers’ home while they are at work. And, Costco has established a chicken farm to grow, slaughter and distribute chickens in an effort to eliminate the middle man for quicker, cost effective deliveries. However, this isn’t just about B2C and traditional e-commerce companies typically in industries such as consumer products and food and beverage. B2B companies expect Amazon-like service as well! Behind every B2B company is a person who expects B2C customer service.

Executives are still intrigued by the Amazon Effect. The reason executives still care is because it is getting harder and harder to remain competitive and profitable. For example, at the Manufacturing Summit, we recorded a series of videos from an Amazon Effect panel talking about these issues. Countless CEOs are expressing concerns about how to navigate these troubled waters. On the other hand, there are a few who are taking advantage of the situation to stand out from the crowd by becoming the disruptor instead of the disruptee. Which are you?

The Amazon Effect also teaches us that innovation is cornerstone to success. Not only does Amazon continually innovate and test new ideas, but some of these new concepts ‘stick’. As the founder of Netflix said, it isn’t that you set out to get the idea for Netflix and it is success all the way. The reason we are still talking about 3M and the famous sticky pad innovation is that it doesn’t happen that often, and 3M sets aside time and money for innovation as a part of their culture. Thus, we must get comfortable with trial and error. Of course, the error part is the problem. No one likes failure. Yet, it is just a part of the process. In fact, if you aren’t failing, you won’t succeed. Even Amazon fails. They test new markets, are willing to lose money and shut down programs. We just don’t hear about them as often as we hear about the latest and greatest new service or drone delivery! Are we really pushing the envelope far enough?

Have you thought about whether you have a culture that supports innovation? Check out our video series on innovation to gain some ideas. Gather your team to brainstorm out of the box ideas. Ask an expert to poke holes. Deliberately stimulate debate and organize trials. In essence, why not encourage maverick behavior within reasonable guide posts so that you set your team up for a “win”?

If you are interested in an Amazon Effect assessment with ideas to break from the mold, check out our free resources and/or contact us.

Did you like this article?  Continue reading on this topic:

The Amazon Effect is Still Going Strong
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