Tag Archive: thank you

Koalas, Kangaroos & Why Good Contacts Matter

January 15th, 2019

 

When I was in Australia last month, I had a day and a half to tour the Melbourne area after my global strategy session and seeing my cousin.  Since it was my first time to this area and I don’t know if/when I’ll return, I figured it was a good idea to see whatever I could while there.  Luckily, I thought about the person who helped set up an Australia/ New Zealand trip for me previously when I traveled with friends and asked her for a recommendation since she did a great job with our multi-week adventure.  Because of her recommendation, I went on the only tour that actually sees koalas and kangaroos in the wild as well as many great sites on the rest of the tours.

 
 

If I hadn’t kept track of “good contacts”, I would have missed this.  Do you keep track of yours and nurture them?

One tip to implement this week:
Do you keep track of your contacts? Writing this note reminded me to thank my contact at American Express travel.  Realizing that I forgot her name, I looked it up in my contacts.  It seems like the place to start to keep track of them. No need to purchase expensive programs. I use Outlook and was able to find her quickly.

Keeping track is not enough though. When I contacted her to ask about my day in Melbourne, I referred back to when we worked together previously. She remembered me and gave me exactly what I needed with rapid response and no charge. Thus, reminding the person where you met previously and being easy to work with can help down-the-road. I had no clue I’d ever call her to ask for help, but I did.

Most importantly, go that extra mile to stay in touch. Why not tell your contact about an event you think might interest her? Or, simply give him a call around the holidays or send a quick ‘thank you’. While typing this note, my contact responded to my email and was thrilled I had a good time.

Take a few minutes out of your schedule this week and pick up the phone or drop a contact a note.



Season’s Greetings

December 24th, 2016

I wanted to take this opportunity to wish my clients, colleagues, family and friends a happy and healthy holiday season!

Although I have ZERO desire to move back to the Chicago area where I grew up, I love snowmen and thought this picture would be a fun way to share holiday spirit.

snowmen

Which would you be? Sometimes I feel like the one standing on her head; however, I don’t think I’d be able to walk anymore if I tried that!

Thank YOU  for another successful year. I would not be successful without my fabulous family, friends and colleagues. Of course, thank you to my APICS-IE Board of Directors for another great year! We recently enjoyed a holiday party and so I have a picture of several of us.

apics-board-of-directors

It was a week of parties…… I also had a great time with a white elephant gift exchange in my ProVisors ONT group (top notch trusted advisors) – such a wonderful group of people and high-quality CPA’s, attorneys, financial gurus and business advisors (let me know if you ever need a referral).

pro-visors

Kash Gokli and I enjoyed a great year with our Harvey Mudd Executive Roundtable group; Ellen Kane and I had our best year yet with a sold out, GLOBAL APICS West Coast Student Case Competition; Wally Brithinee and I had a successful MCIE (Manufacturing Council of the Inland Emprie) Innovation awards program; my ACA Group collaborated successfully to deliver client results and I started/continued several university and mentoring affiliations [joined the University of LaVerne’s Board of Directors for the business program, joined the Pomona College internship program, joined the Drucker School’s women in supply chain mentoring program, helped one of my favorite former clients (Jim Cenname) with Cal State Fullerton mentoring and worked with Norco College’s Logistics advisory board]. 

I had some great clients in 2016 (enjoyable projects and results – what could be better!) and was able to travel a bit. Of course I went to AZ to spend time with my Mom and family and was able to get to NC for my best friend’s daughter’s engagement party. I went to Australia for a strategy session and stayed to enjoy a few weeks in Australia and New Zealand with my other best friends. And, I went to Japan for a board of advisors meeting and enjoyed several days of tours – who could ask for more?

2017

Turning to the New Year, I look forward to the New Year and collaborating with clients to help them achieve even greater levels of success.

I am in AZ to spend Christmas with my family and will help my mom with some jobs around the house (hopefully we are quite productive so she feels like something has been accomplished), and I’ll be with my best friends for New Year’s in Charleston – should be great fun!

Have a happy, healthy & prosperous 2017!