Tag Archive: Uber

The Resilient Supply Chain: Top Requests from Clients on Technology

January 11th, 2019

Next in our supply chain resiliency value series, we are sharing a short video on the relevance of ERP and e-commerce systems from the Manufacturing Summit’s panel “Amazon Effect: Pass or Play – the New Sales & Distribution Game and How it Affects Manufacturing”.

I’m responding to a question on what manufacturers and distributors need when it comes to systems and technology.  Every client in the last few years has requested a project objective that goes back to the overarching goal of scalable, profitable growth.  The trick is how to achieve BOTH a superior customer experience (with increasing pressure from disruptors such as Amazon and Uber) AND profitable growth. Of course, there is no easy answer, and it depends on a multitude of factors. With that said, there is an ever increasing need to scale with technology inclusive of ERP, e-commerce and more.

 

 

ERP has become much more of a strategic topic. It isn’t about blocking and tackling and using ERP to achieve tactics.  Instead, it is about whether a business has the technology and systems to scale in a scalable, profitable way.

Do your systems support your customers’ needs?  If not, you had better jump into the fray or the next disruptor will eat your lunch.  If your answer was, ‘yes but I have to do x, y and z to make it work,’ our next question is will this process be repeatable, reliable and profitable?  If not, perhaps you better think twice. It is likely your competitor will answer yes.  Lastly, have you thought about your customers’ needs a year into the future?  If you aren’t prepared to handle them currently, you are getting behind.

Our most successful clients don’t wait so long that they lag behind. Is it time for an upgrade?  You are most welcome to our free resources to determine whether it is  the ‘right’ time. As you debate the benefits vs. costs, keep in mind that as hard as it is to take the leap, the most successful executives are willing to take on prudent risk to make leaps forward.  Are you?

If you would like an expert to assess your situation to determine whether you should further leverage your current software, put the effort into upgrading or simply focus on people and process improvement opportunities, contact us.

 



Amazon, Uber, Netflix and More…..Disruption is Here to Stay!

November 7th, 2018

Although not an official theme, it was quite clear that disruption was the common theme at the Association for Supply Chain Management (ASCM/ APICS) Annual Conference.

From the keynote speaker, Marc Randolph, one of the founders of Netflix, to almost every executive and thought leader, disruption is top of mind.  Amazon has disrupted retail.  Netflix has disrupted television. Uber is disrupting the transportation industry.  Do you know what disruption is likely to impact your company – and career – next?

Certainly, Netflix is disrupting television and cable currently.  At its roots, it disrupted the video industry.  Blockbuster was a powerhouse when Netflix was getting started.  It was fascinating to hear that discussion!

Marc brought up an intriguing concept – how to disrupt yourself.  To give you the highlights, he discussed three items you need:
1) Tolerance for risk – You cannot wait for full information before you “move”.
2) An Idea – contrary to popular belief, it does not need to be big, new, complex or even good.
3) Confidence.

What Should We Consider and/or What Impacts Could Arise?
Marc’s advice is “right on”.  So, how might you go about it?  For our clients, manufacturing and supply chain organizations, disruption is commonplace.  The key question is how do you have any hope of getting ahead of this instead of being buried by the likes of Amazon and other disruptors?  The answer – create a resilient supply chain!

What IS The Supply Chain?
Let’s start by defining supply chain: your end-to-end supply chain, starting with your customers’ customers to your manufacturing and distribution operations to your suppliers’ suppliers and all connections in the middle such as transportation, systems, financials, processes, and most importantly, people.  This is quite the topic to create a resilient supply chain!

We find that the most successful executives start with their team.  I’ve yet to see happy customers with unhappy employees.  You better start there!

Each person in your business is integral to creating a resilient supply chain!  To learn more about creating a resilient team as well as the rest of your end-to-end supply chain, we are thrilled to introduce our new series, The Resilient Supply Chain: Navigating Disruption.  Achieving Peak Performance

We will be adding articles, videos, interviews/ Q&A with thought leaders and executives frequently so please save this link and join in on the discussion. We are always interested in feedback and requests.

 

 

 



Fully Autonomous Vehicles Will Be Here by 2020

June 26th, 2017

Autonomous vehicles seem to arise at every corner. Last week, I heard a presentation on autonomous vehicles by the executive VP of Hyundai, and earlier this week, I participated on a panel at Future Ports Annual Conference with a Caltrans researcher on autonomous vehicles. What is clear is that self-driving cars are going to occur. There is substantial testing, money and efforts going into the development of autonomous vehicles. Amazon, Uber, UPS….all the big names are investing. Certainly, this new technology will revolutionize the trucking and transportation industry.

transportation industry

What Should We Consider and/or What Impacts Could Arise?

Start by not burying your head in the sand. Although there are certainly bumps in the road, there is an amazing amount of investment and effort going into autonomous vehicles. The bugs will be worked out eventually. Thus, start thinking about the potential impacts on your industry, your company and your career.

The positive news is that self-driven vehicles will undoubtedly reduce traffic deaths. As they get closer to practicality, the transportation landscape will change. The truck driver shortage may not matter. The amount of time a truck driver can drive at once to avoid getting tired won’t matter anymore. This will speed up transit times. There will also be radical implications on industries and companies. Do you know whether you are likely to become a winner or loser in this reality? What should you be doing to come out on the winning side? There will also be substantial infrastructure and legal changes. Changes abound. Start by taking stock of how autonomous vehicles are likely to impact you.