Tag Archive: webinars

Navigating Through Volatility Webinar Series

April 6th, 2020

Clients, Colleagues, Business Partners & Friends,

As you know from our recent newsletter, we are providing several resources for businesses and individuals to help navigate this coronavirus pandemic AND prepare for when business ramps back up. Manufacturing and supply chain professionals have a particularly challenging job as we navigate how to meet customer needs, keep the business running during these volatile times (or moving forward in whatever way possible) and prepare for the future.

Because we wanted to provide strategies, ideas and tips for how to navigate through this period successfully, we have sponsored the Association for Supply Chain Management (APICS) Inland Empire Chapter‘s “Navigating Through Volatility” webinar series. The APICS Inland Empire Chapter has been working hard behind the scenes to bring together resources that can further support your efforts in a webinar series designed to bring practical perspective, guidance and information on a range of topics to manufacturing and supply chain leaders.

Upcoming Webinars include:

For more information about our upcoming webinars, visit the APICS Inland Empire website.

We will be adding webinars as we confirm speakers. If you are interested in a topic that you do not see, please let us know so that we can reach into our networks to find an expert in that area. You can register for the webinars using the registration links above or with the links included on our website. 

At LMA Consulting Group and APICS Inland Empire Chapter, we are here to provide practical value and resources to our clients and members. We hope you find this webinar series of value during these unprecedented times and wish that you and your families are safe and healthy.

Lisa Anderson



APICS-IE Recognizes Contributions in Manufacturing

May 31st, 2016
APICS-IE Spring Symposium

APICS-IE’s Symposiums recognize supply chain innovators who develop industry innovations and add value to the manufacturing, distribution and transportation communities.

The Spring Executive Panel & Networking Symposium focused on emerging supply chain trends and acknowledged those emergent leaders contributing to manufacturers, supply chain professionals and distributors to improve their education, lead times, forecasting, data analysis and supplier relationships.

The Inland Empire Chapter of APICS,  the leading association for supply chain and operations professionals, motivated attendees with its expert panel presentation and discussion on investigating and predicting supply chain trends at its Spring Executive Panel & Networking Symposium: Emerging Supply Chain Trends held April 30, in Corona, Calif. In addition to expert presentations, stimulating dialogue, and industry networking; APICS-IE also recognized individuals and companies for their contributions to the association and improving members’ knowledge base. Six awards were given in appreciation of outstanding leadership and partnership — outstanding board leaders, Tony Martinez and Parizad Sethna; outstanding partner, Monster Energy Company; outstanding APICS partner, APICS San Fernando Valley; outstanding instructor, Susan Franks; and business leader advocate, Kusum Kavia.

While the Spring Symposium’s focus was on recognizing industry innovators, achievers and those who have contributed to APICS-IE’s success in providing value to the manufacturing, distribution and transportation communities; it also challenged attendees to think more strategically about their supply chain.

Award recipients recognized the importance APICS-IE plays in helping area companies stay current, getting access to education and developing human resources. “Riverside County is known for its large manufacturing hub and having the resources that APICS-IE offers is very valuable to our region,” explained business leader advocate award winner Kusum Kavia of Combustion Associates, Inc. “Not only can talent be obtained through APICS-IE, but manufacturers, such as my company CAI, can send their employees for training to this organization. APICS provides value-added supply chain support including research and educational tools that is critical to all manufacturers.”

At the core of APICS-IE principles is education and training of its members to help them better perform on the job for career and company success. Through its support of Student Case competitionswebinars and training, APICS-IE continues to be the destination for skills development, certification and training. Acknowledged as outstanding instructor HourGlass Consulting’s Susan Franks, CPIM, CSCP, Instructor Training, and AIS Master Instructor stated,  “It is always great to be asked to work with this dynamic chapter and be a part of a strong instructor team. This symposium was one of the best-focused on key issues facing today’s global supply chains with great speakers, on target with their comments, and very informative.”

VP Special Projects for APICS-IE Tony Martinez, CPIM, CIRM, was valued for all the contributions he makes as a board member. “This was unexpected, but I want to thank you for the opportunity to work with such a great group of people. The combination of teaching aspiring operations/supply chain practitioners through CPIM and Principles classes, and supporting students in Operations/Logistics majors at local colleges through scholarships, and the Student Case Competition, is a very satisfying use of my operations/supply chain experience.”

Partnerships are extremely important and many of the APICS chapters work together to leverage resources and provide expanded opportunities to its membership base. Thornburg Consulting’s Michael Thornburg, MBA, CPIM President, APICS San Fernando Valley Chapter, accepted the outstanding APICS partner award on behalf of his chapter. “I am honored to receive this award on behalf of APICS-San Fernando Valley. This award is an outstanding example of what we strive for, namely Developing Professionals. Being recognized by the professional community is an unexpected and greatly appreciated surprise for all of us at APICS-San Fernando Valley. I am looking forward to future partnering opportunities with APICS-Inland Empire.”

Expert panelists included Dr. Chris Gopal, Senior Fellow at the Peter F. Drucker and Masatoshi Ito Graduate School of Management, Claremont Graduate University, and Executive Director of the Drucker Center for Supply Chain & Logistics; Brian Reed, VP of Transportation & Customer Service Niagara Bottling; Roy Paulson, President, Paulson Manufacturing; and C.J. Nord, ISM Committee Chairperson for the Port of Long Beach Working Groups, and Supply Chain Manager at California Faucets shared data and trends and explained why companies should be forward thinking and respond to slow moving stock, supplier reliability, lead times and forecasting.

Attendees also had the opportunity to ask questions, network and benchmark with area companies and build contacts within the manufacturing and distribution community to also help them build their career.

Looking ahead to the APICS-IE Fall Symposium — the theme will be Navigating Global Supply Chain and will be held Saturday, October 29, 2016, at the Eagle Glen Golf Club in Corona, Calif. Fees to attend the event from 8:00 AM to 11:30 AM are $15 for members, $25 for non-members and students are free. Breakfast buffet is included.

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Virtual Teams a “Must” in New Normal

January 3rd, 2014
Advances in telecommunications have created a new normal business environment that allows collaboration across functions, sites, organizations, and oceans—and continually raises customer expectations. Are you ready for 2014?

Advances in telecommunications have created a new normal business environment that allows collaboration across functions, sites, organizations, and oceans—and continually raises customer expectations. Are you ready for 2014?

Managing traditional supply chain teams will no longer be enough! Instead, in order to thrive in the new normal business environment, learning how to master virtual teams will be a necessity!

The new normal is characterized by volatility, lackluster sales, elevated customer service expectations, and a shortage of talent—increased global requirements and an information-overloaded workforce. Thus, teams will have to collaborate across functions, sites, oceans and organizations.

Unlike typical teams, managing virtual teams will require a different process and managerial style. Yet it will be vital to professional success as more and more teams are moving towards virtual. In my experience with countless manufacturers and distributors, here in the US and globally, there are increasingly more virtual teams than standard teams. If you take a step back and think about your project teams, I’d venture to guess that you have at least some element of virtual teams already underway. Thus, the question is how well we are optimizing virtual teams.

To start, we brainstormed the most common virtual teams: 1) Cross-functional teams. 2) Cross-sites/ facilities. 3) Collaborating with customers. 4) Collaborating with suppliers. 5) Collaborating with trusted advisors such as bankers and CPA firms. Next, prior to thinking about how to manage virtual teams, it makes sense to consider a few options for conducting virtual team meetings:

  1. Conference call: Although tried and true, conference calls can be quite effective. There is no reason to waste time and energy on more elaborate methods for situations that a simple conference call can resolve. I’ve found it’s a great way to conduct relatively short cross-facility and collaboration meetings.
  2. Webinar: This medium has been gaining momentum as it allows for audio and visual. Typically I’ve found this to be most effective for presentations with numbers and spread sheet reviews.
  3. Videoconference: Undoubtedly, this is the best medium for those occasions when you need to be able to see your counterparts to interact real-time.
  4. Intranet: The intranet can provide a medium for a virtual team’s collaboration without team interaction. For example, if all of the team’s documents were on the intranet, each person could update as tasks are completed and be notified of other’s progress. It could also allow for forums, videos etc. for discussion and questions; however, it would be more of a question and response vs. a conversation. At times, this can be the best option from an efficiency standpoint.
  5. Combination: I’ve found the ultimate solution to be a combination of all media – as each one makes sense. There is no reason to think of every situation as a nail because you happen to have a hammer. For example, if you just purchased videoconference equipment or learned how to Skype, it doesn’t mean every meeting should be done with this medium. It is certainly impossible for those driving to participate with this medium.Instead, think about whether you need to be able to see the person’s reactions (videoconference would be preferred), hear the person’s responses (conference call would suffice), follow along on a project plan (a webinar would be ideal) or just need to be up-to-speed on the latest status update for the critical path (the intranet would work just fine). It is not only more efficient to use the best medium for the situation but it is optimum from a relationship standpoint. For example, no one wants to be tied up in a conference room on a video conference for hours to learn what they could look up in 5 minutes on the intranet. On the other hand, a teambuilding exercise should never be done on the intranet. It would be ridiculous!

Once you’ve chosen the appropriate medium for your virtual team, you’ll want to conduct an effective meeting or run a successful project. Thus, a few tips are in order:

  1. Become a master facilitator: Brush up on your facilitation skills. Although never preferred, it’s ok (and survivable) to be mediocre when facilitating in person; however, it will be the kiss of death on a conference call or webinar. You must be able to bring all participants into the conversation smoothly. Practice makes perfect – or at least better than mediocre!
  2. Practice transitions: One of the keys to success is to be able to transition from one person to the next or one concept to the next while engaging the entire team; thus, practice how to transition while leveraging each medium. How will you gain the attention of folks looking at their cell phones when transitioning? Is there a phrase that will gain rapid attention? Try a few alternatives and see what works.
  3. Consider your voice: When not meeting in person, your voice can easily be misinterpreted. First, start by asking whether you can be heard. It sounds quite simple but is often overlooked. I’ve found that a surprising number of executives cannot be heard on conference calls. I see folks with an ear literally inches from the phone as they don’t want to tell the CEO that he cannot be heard. Next, pay close attention to tone and its implication. When not visible, your voice elevates in importance.
  4. Keep notes: Often, without a physical meeting it can be easy to overlook a person or entire function if they do not speak up. Make sure to have the agenda and a few notes for anyone you want to involve in the discussion, questions you want to ask to bring out all participants, etc. I find that this is effective for all meetings as it becomes harder and harder in an information-overloaded society to remember key points.

Since virtual meetings will be a mainstay in the professional world and especially with project teams, it is incumbent upon us to find a way to succeed in this environment. Find a way to conduct successful virtual meetings and you’ll not only stand out in the crowd but you’ll thrive in today’s new normal business environment.