Vendor Managed Inventory: From Low Gear to Supplier of the Year


A middle-market company was faced with a new challenge, when its top customer suddenly required all suppliers to develop a vendor managed inventory (VMI) relationship in order to maintain business volumes and the opportunity for growth.

What We Did

Implemented a cross-functional approach to the 4 P’s of operational implementation for VMI: people, provider, process and partnership:


  • Achieved “Supplier of the Year” status with #1 Customer in three separate years
  • Reduced inventory levels by 50%
  • Reduced lead times while maintaining 98%+ service levels
  • Optimized freight and warehousing costs through load and pallet optimization
  • Reduced invoicing errors while creating a predictable cash flow

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