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Customer Experience

SelectHub: Manufacturing Trends 2022: Maintaining a Competitive Edge

Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., shares her thoughts on 3D printing.
2022-05-10T16:31:41+00:00May 10, 2022|Categories: Customer Experience, In The News, Innovation, Manufacturing, Trends|

ERP & RELATED TECHNOLOGIES Managing Increased Complexity with High OTIF & Efficiencies Using Technology

If there is one thing in common with every client (big or small) in the current business environment which is characterized by significant volatility and uncertainty, it is the increased level of complexity of supply chains. As the old saying goes, you are only as strong as your weakest [...]

Proactively Addressing Global Events to Grow Market Share & Ensure Seamless Customer Service Using S&OP

Because we have gone global and live in an interconnected world, events around the world disrupt the global supply chain and impact local customers. Whether its the shutdowns in Shanghai due to the pandemic, the Russia-Ukraine war, concerns about port delays due to the upcoming union negotiations at the [...]

Lisa Anderson, Manufacturing, SIOP Expert and President of LMA Consulting Gets Real About Supply Chains and World Events

Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., sees the effects and consequences of supply chain disruption every day. Despite a slight rebound from the supply chain chaos during the pandemic, world events will continue to threaten the supply chain—the answer: using the S&OP process [...]

Applying Lessons Learned from Supply Chain Chaos to Thrive in 2022

Manufacturers and distributors struggled mightily with supply chain disruptions and escalating prices in 2021. The significant risks of the global supply chain were not only exposed but aggravated as clients experienced extended lead times, stock-outs, and increased levels of demand and supply volatility. Clients are increasingly wary of their [...]

SelectHub: ERP Trends: Future of Enterprise Resource Planning

Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., shares her thoughts on upcoming ERP trends.

Cleansing, Connecting & Consolidating Data to Support SIOP / S&OP and a Superior Customer Experience

One issue of significant importance during the current volatile times that was also key during previous periods (aggressive growth prior to the pandemic, the downturn of the Great Recession, etc.) is the critical importance of providing a superior customer experience. It is evergreen for companies that want to grow [...]

Thriving in an Inflationary Environment Using SIOP/ S&OP

We have entered a new era of with inflationary pressures. It started during the pandemic due to limited supply, but it has been spurred on with the rising oil and gas prices, commodity shortages, and rising food prices. Navigating successfully through these inflationary times will make the strong companies [...]

More Inflation & Supply Chain Chaos – What Should We Do?

Inflation rose to 7.9% in February and continues to soar! Russia invaded Ukraine and trade has been halted. Oil and gas prices will continue to rise and seem to have no end in sight with some saying it will get to $200 a barrel.

Taking Control of Customer Success Using SIOP (S&OP)

We are in a new era with more opportunity to grow than ever before. COVID is largely in the rear-view mirror, and the strong companies are getting stronger. Consumers have returned to the scene and are robust purchasers of products, homes and services. Are you ready to grow and scale? Have you taken control of your end-to-end supply chain so that you can take advantage of the opportunities?
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