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Customer Experience

The Amazon Effect Remains Hot

Our marketing guru asked whether we should start talking about other topics aside from the Amazon Effect since there are a vast number of key topics occurring in manufacturing and distribution, and she wondered if it was becoming stale (and it's her job to make us look at timely [...]

Transportation Capacity Tight & Rates on the Rise

March 26, 2018 Transportation capacity is tight and rates are on the rise -and it doesn't look like it will change anytime soon! The lack of qualified drivers, tighter enforcement of driver work rules and the dramatic changes brought on by e-commerce are creating challenges for shippers along with [...]

MCIE Panel Thinking Ahead to E Commerce, Scale and ERP Systems

MCIE Panel The Strategic Use of Data Lisa Anderson

Technologies of Disruption and E-Commerce

I participated on the Amazon Effect: Pass of Play at the Manufacturers' Council of the Inland Empire's Manufacturing Summit.  B.J. Patterson, Dan Vest and I had an interesting discussion about the technologies of disruption.  Certainly Amazon has led the way with several of these....   For example, e-commerce directly correlates [...]

The Amazon Effect is Driving Dramatic Disruption

Earlier today, I participated on a panel discussion with Dan Vest, co-owner of Midpoint Bearing, BJ Patterson, CEO of Pacific Mountain Logistics and Jon Burgess, panel facilitator and VP of RedFusion Media at the Manufacturers Council of the Inland Empire's Manufacturers Summit.  We had a great discussion about the disruption Amazon [...]

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