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Customer Experience

Do You Have a Resilient Supply Chain?

There is extreme volatility in today’s end-to-end supply chain.  Are you keeping up with all the changes?  For example, think about the following: Tariffs & trade impacts Data & security breaches The Amazon Effect New technologies such as 3D printing Natural disasters, port strikes and more The Resilient Supply [...]

Manufacturing and Distribution Expert, Lisa Anderson, Confirms Inventory, Cost and Logistics Pressures in Supply Chain

Originally published on PR Newswire on July 3, 2019 CLAREMONT, Calif., July 9, 2019 /PRNewswire/ -- Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc., confirms that supply chain resiliency requires acute attention to inventory and cost pressures for manufacturers and distributors. As [...]

How Are You Keeping Up?

In today’s Amazon-impacted, data overloaded world, it is one BIG challenge to just “keep up”. How are you keeping up with the latest industry trends, noteworthy products, emerging technologies and more? It would be easy to spend 40 hours a week just “keeping up”. Of course, I wouldn’t recommend [...]

Press Release: Lisa Anderson, Manufacturing & Supply Chain Expert, Sees Innovation & Collaboration Key to Advanced Manufacturing Success

Originally published on ExpertClick on June 4, 2019 Lisa Anderson, Manufacturing & Supply Chain Expert, Sees Innovation & Collaboration Key to Advanced Manufacturing Success Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc. identifies innovation as a key driver in advanced manufacturing [...]

Let’s Manage Inventory for Our Customers

Amazon is propelling this age-old topic into a new realm. Since the CEO of the Ontario Airport Authority used the phrase “last mile” has become “last minute” on a panel I facilitated last year, I have shamelessly reapplied his brillant quote. If customers don’t even know what they want, [...]

Press Release: Manufacturing & Supply Chain Expert, Lisa Anderson, Considers ERP, CRM and Related Systems Key to Enabling Scalable, Profitable Growth

Originally published on ExpertClick on May 2, 2019 CLAREMONT, CALIFORNIA (May 2, 2019) –  Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, president of LMA Consulting Group Inc. considers internal and collaborative systems to be critical to short- and long-term growth for manufacturers and distributors. Systems must [...]

Pricing & Profits: It’s Not All About Revenue

According to CFO Magazine, Amazon's profit doubled to a record $3.6 billion in the first quarter yet reported its lowest growth rate in quarterly revenue since 2015. In today’s Amazonian environment, subscription services such as Amazon cloud and Kindle services as well as disruptive forces such as the 3rd [...]

Amazon Adds In-Garage Delivery Option

April 24, 2019 According to Good Morning America, Amazon is adding in-garage delivery options to its already vast array of delivery options - in-home and in-car. I remember when I first started working after college what an ordeal receiving a package became! I was lucky if I could go [...]

2019 Predictions from Manufacturing & Logistics Executives

Economic volatility and uncertainty are the new normal. Instead of lamenting, manufacturers have a unique opportunity. There has never been a better time to stand out from the crowd with a superior customer experience amidst the chaos.  Not only has the Amazon Effect driven customers to expect customized product [...]

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