909.630.3943

Customer Experience

What Do Sears and Amazon Have in Common?

October 10, 2017 Thanks to my client Dan Vest, I read a fascinating article about Sears and Amazon. Who knew Sears and Amazon had so much in common?  Pretty startling!  The Reader's Digest version is as follows:  Sears was the former Amazon just about 100 years ago, growing 50-fold [...]

Amazon Is Going to Australia!

May 24, 2017 Amazon has announced plans to go to Australia in a big way - of course!  This has many Australian retailers unnerved while simultaneously providing Amazon with a new beachhead for its global distribution network. And, it appears as though Amazon might have a supportive regulatory environment [...]

Priming Your Supply Chain for the Amazon Effect

Published on March 2, 2016 Preview Lisa Anderson, President of Claremont, CA-based LMA Consulting Group, Inc. presents a primer for her APICS 2015 speech on the Amazon Effect and provides a few tips for success.

The High Value of Speed

January 11, 2016 I was meeting with a client who is in the midst of implementing an ERP system this morning, and our conversation centered around the need for speed - keeping the momentum going, not wasting time in what could seem like unnecessary meetings and conversations etc.  With [...]

Why My Best Clients Focus on Responsiveness

As customers continue to demand shorter lead times, it becomes imperative for manufacturers and distributors to become more responsive and improve order fulfillment cycle time.I've been working on my book The Amazon Effect lately, and it brings to mind the critical importance of responsiveness. There is no doubt that [...]

Supply Chain Trends

Slashing lead times is one of the most pressing supply chain trends. By identifying trends early on you can devise ways to leverage them to your advantage. I spoke to ISM (the Institute for Supply Management) last night about supply chain trends, and it reminded me of the importance [...]

PR Newswire: Supply Chain Strategist Lisa Anderson to Present the Amazon Effect to Supply Chain and Operations Leaders at APICS 2015

Originally published on PR Newswire on October 1, 2015 CLAREMONT, Calif., Oct. 1, 2015 /PRNewswire/ -- Lisa Anderson, president of LMA Consulting Group, will speak to APICS 2015 attendees from manufacturing, operations, distribution and supply chain on Priming Your Supply Chain for The Amazon Effect on Tues., Oct. 6 at [...]

Go to Top