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Supply Chain

Leverage the Transferability of Best Practices

It has recently occurred to me that businesses are missing a huge opportunity to leverage the transferability of best practices. Although as a business consultant, leveraging best practices has been an "assumed" part of the value I provide clients, even I missed the boat and forgot to leverage this [...]

2020-10-07T23:51:35+00:00April 25, 2013|Categories: Manufacturing, Supply Chain|

Why Customer Service Should be #1

As I'm on my way to New York to give a speech on leveraging supply chain strategy to achieve a competitive advantage, I've been thinking about common themes with my speeches, articles, surveys and client observations - customer service emerged as a vital priority in all cases. Customer service [...]

2020-10-07T23:51:36+00:00April 25, 2013|Categories: Manufacturing, Supply Chain|Tags: , , |

What are the Latest Supply Chain Trends?

How can we not only "get through" today's new normal business environment but THRIVE? In my 20+ years of experience as both an Operations Executive and as an entrepreneur and business consultant who has worked with multiple companies ranging from start-ups to multi-billion dollar enterprises across varied industries and [...]

2020-10-07T23:51:36+00:00April 25, 2013|Categories: Manufacturing, Supply Chain|Tags: , , |

Prominent Business Trends for 2012

As 2011 winds down, it is an opportune time to evaluate this year's progress and to think about strategy for 2012. I find that in order to get ahead of the curve (NO longer a nice-to-have in today's new normal business environment); it is vital to incorporate the latest [...]

2020-10-07T23:51:36+00:00April 25, 2013|Categories: Manufacturing, Supply Chain|Tags: |

Customer Communications

Customer communication is always a good idea; however, leveraging customer communications during the new normal business environment is vital to success. Pick up the phone - some of the largest successes I've seen result from simple yet critical conversations. It can be as simple as calling a customer to [...]

2020-10-07T23:51:36+00:00April 25, 2013|Categories: Manufacturing, Supply Chain|

Gain an Edge with S&OP

Sales & Operations Planning (S&OP) can give your business an edge over the competition - minimal investment in resources to yield substantial results! Although S&OP which balances demand with supply has been around for a long time, I've seen interest in this concept increase as businesses are looking for [...]

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