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Customer Care 1.01 & The SLURPY Method by Guest Blogger, Steve Weimar

When we think of who’s responsible for developing and retaining the customer relationship business owners and CEO’s too often feel this is solely the role and responsibility of the Business Development or Sales team. I’m here to tell you that mindset is narrow-minded and can lead to a parade [...]

Holiday Parties and Diversity

December 9, 2017 I participated with several holiday parties recently - and have a few more planned.  That is a nice benefit of leading and participating in so many groups.  The pictures below are from my APICS Inland Empire chapter holiday mixer and member appreciation event.  Thanks to Susan [...]

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