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Language & Why Quality Is Lost in Translation

May 16, 2019 I just returned from a trip to Europe, and it highlighted why language and positioning matters. Of course, when visiting Sicily, Sorrento, Prague and Bruges, different languages and dialects are spoken; however, my comments about language and positioning relate to English. On a day tour in [...]

Turning Mistakes into “Good”

March 23, 2016 I frequently speak to groups about how we must celebrate mistakes. No one will innovate if they are afraid of being hit over the head if they make a mistake. Unfortunately, it occurs more frequently than imaginable! Yet only those leaders who encourage innovation will thrive [...]

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