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CRM System

When to Upgrade Your Systems: the Southwest Airlines Holiday Debacle

It depends. Being the first to upgrade for each new fad is a waste of resources for little, if any, benefit. On the other hand, if the upgrade supports your ability to serve customers and grow profitably, it will become a "must".
2023-01-11T20:27:13+00:00December 30, 2022|Categories: ERP, Technologies, Digitization & Automation, Profit Through People|Tags: , , , , , , , , , , , |
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Achieving Customer Growth by Turning Data Into Insights

Every client has an overload of data. Whether using a modern ERP system or struggling with a complex maze of manual spreadsheets, the one item in common is an abundance of data. We have worked with clients with archaic ERP systems, but so long as we can extract data, progress can be made.
2022-09-05T19:29:58+00:00February 22, 2022|Categories: Data Analytics & Business Intelligence, ERP, Technologies, Digitization & Automation|Tags: , , , , , , |
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Maybe Our Old System is Just Fine

We cannot tell you how many clients call thinking they need a new system to support their business when it isn't true!  Certainly there is a time to upgrade to a new system - when you've outgrown your old one (often-times QuickBooks with add-on's like Fishbowl), your old system [...]

2022-09-06T02:08:22+00:00September 7, 2017|Categories: ERP, Technologies, Digitization & Automation|Tags: , , , , , , , , , , , , , , , , , , |
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Obsession with Your Customer

Become a little more obsessed with what your customers want even before they know what they want to keep them your customers for a very long time. One of our clients has a healthy obsession for the customer!  It might drive some of his employees a little mad but [...]

2021-12-29T19:51:33+00:00January 16, 2017|Categories: e-Commerce & Logistics, Manufacturing, Supply Chain|Tags: , , , , , , , , , |
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