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customer expectations

Do You Know Your Demand?

This has been emerging as a hot topic. As clients are interested in meeting ever increasing and changing customer expectations while managing long supply chains, changing rules and regulations (including tariffs), and concerns over the cash flow implications of high inventory levels have resulted in discussion around the critical [...]

The Amazon Effect Remains Hot

Our marketing guru asked whether we should start talking about other topics aside from the Amazon Effect since there are a vast number of key topics occurring in manufacturing and distribution, and she wondered if it was becoming stale (and it's her job to make us look at timely [...]

Can You Fit 10 Hours into 8?

Customers have come to expect instantaneous delivery. Here are 8 questions to consider when weighing time vs. money.In today's Amazon-impacted world, we want everything yesterday.  We are in a perpetual time-crunch.  In that light, none of the executives we work with have enough time to complete his/her priority list [...]

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