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The Future of Technology

The Future of Technology Technology is a tricky topic. On one hand, almost everyone has put technology and ERP implementations on hold due to concerns about COVID impacts and to conserve cash. On the other hand, it is the best time to gain employees' attention and focus to upgrade [...]

Inventory or Capacity?

Inventory has emerged as a hot topic lately. In today’s Amazon-impacted business environment, customers expect rapid, customized deliveries, the ability to change their mind anytime and easy interactions (placing orders, returns etc.). Since clients are growing, they are also concerned with keeping up with the increasing volume. Thus, they [...]

Let’s Manage Inventory for Our Customers

Amazon is propelling this age-old topic into a new realm. Since the CEO of the Ontario Airport Authority used the phrase “last mile” has become “last minute” on a panel I facilitated last year, I have shamelessly reapplied his brillant quote. If customers don’t even know what they want, [...]

Recognition and 2018’s LMA Advocate Award Winner

July 26, 2018 On the 10 year anniversary of my business, I recognized 10 people for 10 years as LMA Advocates - people who have gone over and beyond, resulting in LMA Consulting's growth and success.  I truly appreciate their support, expertise, ideas and feedback.  I would not be [...]

Who Cares About Process Disciplines?

Increased margins and company growth are easier to reach when process disciplines are emphasized within an organizationWho cares about process disciplines? All executives say they care but few are willing to focus the efforts on instilling process disciplines. It seems like a less important topic than creating a new [...]

The 4Ps to Collaborative Customer Program Success

When connecting people and process, think about using customer collaborative programs to link strategy with execution.Collaborative customer programs are becoming increasingly popular in today’s new normal business environment. Customers such as Cardinal Healthcare, Boeing, and the like are searching for ways to partner closely with suppliers in a way [...]

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