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employee motivation

Motivate Employees as One Critical Way to Retain Top Performers

Keeping employees engaged and motivated can be your single greatest competitive advantage.A motivated employee can move mountains. A disgruntled employee creates havoc. Which do you have? As results are critical to success, I thought it was worth pursuing how to motivate employees; however, as important as results are, retaining [...]

Stand Out From the Crowd and Delight Your Customers!

Engaging your customers creates a customer service edge There has never been a better time to create a customer service edge! Gone are the days of the last decade when we saw examples of 10% sales growth achieved solely by picking up the phone. Customers expect more for less [...]

Is Talent Important to You?

Do you know how to attract and retain the best employees? I have always believed that people are #1 to success. Without people, there is no business. I hear executives use these words; however, later they talk about people as costs. Which message do you think is taken away? [...]

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