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employees

The Importance of Customer Service

We are in a time period that will prove more important than almost any other because more companies will surge past the competition during these turbulent times, propelling them forward for years to come. Executives will have a choice - push the pedal to the floor and achieve success or be tentative and pull on the parking brake and slowly retreat and decline.

SAC: Successful Organizations Move Beyond the Great Resignation

"Our most successful clients see employees as their #1 asset," points out Lisa Anderson, president of Claremont, CA-based LMA Consulting Group, Inc. and manufacturing expert known for creating supply chain resiliency. "People don't leave companies; they leave people. Thus, successful companies prioritize people.

The War for Talent in the Supply Chain & Upcoming Webinar of Top Notch Global Consultants

Many circumstances have added up to create a massive war for talent. As I wrote in Brushware magazine, the skills gap is getting worse by the day. According to the Bureau of Labor Statistics, 4.3 million Americans quit their jobs in August which is a record-breaking month following additional record-breaking months.

What’s Happening In Manufacturing and Supply Chain – Technology

Lisa Anderson discusses why it is important to refocus on our talent because the needs for our employees are changing rapidly. Focus on continued development.

Are You Purposefully Focusing on Your Stars?

As I discussed in my What's Happening video about talent during the pandemic, if you aren't purposefully focusing on your stars, you will lose them! There is no doubt about it. Employees are on the move. I become so passionate about this topic as more and more clients started losing key [...]
2021-02-22T18:28:35+00:00December 18, 2020|Categories: Coronavirus, Inner Circle, Leadership, Talent|Tags: , , , , , |

Case Study: Overloaded with Data Issues?

Even the best of clients have all sorts of data issues. It is actually quite surprising how this issue runs across industries, company sizes and types of ownership. So, what should we do about it? Let's talk through a client example and the successful path forward. Situation Although quite [...]

2021-12-21T22:39:38+00:00December 1, 2020|Categories: Innovation, Strategy|Tags: , , , , , , |

The Critical Importance of Leadership

Are you paying attention to your leaders? You better! There is vast disruption. People are getting frustrated and tired of the coronavirus. Employees are anxious about the election and unrest. There are issues around the globe. Our best clients are on top of what's going on with their people [...]

Keeping Your Employees Motivated

As COVID-19 drags on, we are starting to see more Zoom fatigue and frustration show in employees. We are all tired of sitting at home with limited interaction and tensions can run high. It is certainly difficult to work remotely while filling in for your children's teachers, supporting more [...]

Are You Checking in On Your Network?

Have You Checked in with Your Customers? Although we are starting to see a few more trips and meetings, most clients are staying put. How are you checking in on your customers? Hopefully we haven’t forgotten how to use the phone. Although Zoom meetings can be quite effective, with [...]

2020-10-08T00:33:13+00:00September 18, 2020|Categories: Leadership, Talent|Tags: , , , , , , |

The Future of Technology

The Future of Technology Technology is a tricky topic. On one hand, almost everyone has put technology and ERP implementations on hold due to concerns about COVID impacts and to conserve cash. On the other hand, it is the best time to gain employees' attention and focus to upgrade [...]

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