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go-live

Why Blame Doesn’t Work

September 16, 2016 I've been spending the majority of my time this week with two clients:  one is preparing to go live on a new ERP system and the other is working to improve service levels by implementing improved planning and order flow processes.  Although these specific objectives are [...]

Cross-Functional Success

Cross-functional coordination is vital to business success. Agreement on simple coordination techniques starts with clear and frequent communication.Although working cross-functionally is a basic tenet in every organization we’ve ever seen, it remains elusive to many. Certainly the topic arises frequently no matter what product or service is offered as [...]

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