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Why Blame Doesn’t Work

September 16, 2016 I've been spending the majority of my time this week with two clients:  one is preparing to go live on a new ERP system and the other is working to improve service levels by implementing improved planning and order flow processes.  Although these specific objectives are [...]

The Importance of Controlled Speed

June 22, 2016 Last week I was in New Zealand, and I went on a wild ride on the Dart River (see below).  We went at 100 kph with just 4 inches of water.  It was a thrilling ride with amazing scenery in the background, and it got me [...]

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