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Upgrade CRM Processes & Software to Ensure a Superior Customer Experience

During times of volatility it is of paramount importance to stay in tune with your customers. Otherwise, you could set and execute strategies that are a waste of limited time, money, and resources as conditions evolve. We are seeing a great reset occur. Baby boomer owners of closely-held companies are selling.

What Are Clients Experiencing in Today’s Business Environment?

Our clients continue to experience an unprecedented level of volatility and complexity. The common themes include: Continued supply chain disruptions: From computer chips to commodities to everyday components/ materials, clients continue to experience shortages and/or extended lead times. Continued challenges in finding people: Whether you are looking for a [...]

WBSRocks: Business Growth with ERP and Digital Transformation

Sales and operations planning is a dark art, and most organizations typically have a very ad-hoc process of forecasting due to its nature. But it's critical to be directionally correct with your plan. Or you might end up missing opportunities or losing customers. [...]

SAP SAPPHIRE NOW: SAPPHIRE NOW Midmarket Keynote: Lessons learned and looking ahead

Lisa Anderson, President and Founder of LMA Consulting Group, discusses challenges and opportunities.

The Surge in Manufacturing

According to Reuters, manufacturing gained significantly during the pandemic and remains strong.
  1. Factory orders BEAT expectations and rose 1.5% in June after increasing 2.3% in May. [...]

The Critical Importance of Talent to Growth Post Pandemic

There is no doubt about it, in talking with CEOs across industries, company sizes and geographies, talent is top of mind. Our clients are growing rapidly in most cases and unanimously interested in scaling successfully. Although there are many tools required to lead the pack [...]

Are You Purposefully Focusing on Your Stars?

As I discussed in my What's Happening video about talent during the pandemic, if you aren't purposefully focusing on your stars, you will lose them! There is no doubt about it. Employees are on the move. I become so passionate about this topic as more and more clients started losing key [...]

e-Commerce has Exploded

There is no doubt that one of the ONLY things in common across all clients and industries is that e-commerce has exploded. One client was prepared to take advantage of the opportunity and grew e-commerce sales almost 300% during COVID. In another example, online shopping has experienced a [...]

Paying Attention to Reshoring & USMCA?

July 6, 2020 As supply chain has gained in prominence in the media with the increase in tariffs and the many challenges associated with coronavirus, reshoring has become of keen interest. Surveys are showing it is more than just a passing interest with executives. Instead, it is in [...]

The Value of Diversity

June 29, 2020 Diversity has always been core to success. Are you gaining different viewpoints? It has certainly been proven that deliberately bringing diverse viewpoints into projects and teams will lead to greater levels of success. Men will have different perspectives than women. People with different nationalities and backgrounds [...]

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