August 17, 2020 Robert J. Bowman, editor-in-chief of SupplyChainBrain and I recently talked about how to stabilize the supply chain. We talked about your customers’ customers, your suppliers’ suppliers, how to access them, whether they’ll share data, how technology can help, how SIOP can help and more. Listen to [...]
Published on Mar 23, 2019 According LMA Consulting Group's research study, The Amazon Effect: How Higher Customer Service Standards Impact Your Business and What You Can Do to Thrive, customers are no longer satisfied with quality products delivered on-time; instead, they want rapid delivery, "go the extra mile" partnership [...]
In thinking back to the tours and events we've participated in, spoke at or led in the last 30 days, it provides a great cross-section of manufacturing and logistics industries and company sizes: Professional Women in Healthcare - spoke on the Amazon Effect Aerospace & Defense Forum - spoke [...]
Published in PartProcurer on Jan. 25, 2019 “Do you view your suppliers as vendors or partners?” asks Supply Chain Expert and Consultant, Lisa Anderson, MBA, CSCP, CLTD President of LMA Consulting Group. Click here to read more.
As we kick off our new series “The Resilient Supply Chain”, we are thinking about resiliency from all angles that will impact success. One of the first that pops to mind is the resilience of your business partners. You and your company could be 100% proactive and resilient; however, [...]
In today's Amazonian environment, customers expect rapid delivery (same day/ next day is preferred regardless of industry), 24/7 accessibility, easy returns, innovative collaborations and much more. Add disruptors popping up all over (such as Uber, Netflix and more), trade war impacts and technology disruptors to entire industries (such as [...]
In today's Amazonian environment, it is quite clear that the customer's experience is #1. It doesn't matter what issues you have; if you cannot make sure that your product or service is delivered on-time with value-add service at a reasonable price, you will lose the business. In talking with [...]
As we kick off our new series “The Resilient Supply Chain”, we are thinking about all the aspects of resiliency. It is overwhelming as to the volatility of almost every aspect of the end-to-end supply chain. Just in the last month, there have been many events/ factors that have [...]