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Future-Proofing Your Customers

In thinking about future-proofing your people, it makes sense to start with your customers. Have you thought about future-proofing your customers? The statistics are staggering. According to Outbound Engine, acquiring a new customer can cost five times more than retaining an existing customer. We wouldn't be surprised if the [...]

The Stock Market, The Economy & How They Do Not Align

January 22, 2019 Key research groups are starting to talk about their predictions for the economy, and everyone is interested. It feels like everyone is waiting for the other shoe to drop. After all, we have been in an expansion mode far longer than is typical and there is [...]

What’s Ahead for People?

Without people, no business will thrive. That's why even the most technical of companies such as Google value people.  In our experience, people are the #1 asset of any organization. Hands down, we can help any organization with good people quicker and to a FAR larger degree than an [...]

Gaining New Ideas to Increase Business Value

Every executive we work with is interested in increasing the value of the business.  Whether a small closely-held business with an owner who might want to sell the business or exit with an ESOP or a private-equity backed company aiming to achieve the ideal exit strategy per the private [...]

Memphis, Sun Studio & Following Your Heart

May 19, 2018 I made a quick stop in Memphis since I was nearby and had never experienced the birthplace of rock 'n' roll - and, from all appearances, some amazing fried foods. Of course, I had to do the typical tours of Graceland (including seeing Elvis' vast [...]

The Value of New Beginnings and the Old

April 29, 2018 This weekend I was in North Carolina for the wedding reception of my Godson Alex and his bride, Grace. They were happy, planned the perfect day and it all went fabulously......such an impressive - and young (or maybe I'm just getting older) - couple! I [...]

2020-10-13T00:29:31+00:00April 29, 2018|Categories: I've Been Thinking|Tags: , , , , |

Sunny California & a Positive State of Mind

February 19, 2018 Earlier this week, I attended a conference for a day in Carmel, California. The rolling hills, green grass and inviting outdoor eating (sometimes with amazing ocean views) can be quite majestic! Also, the last few days in Claremont have been absolutely sunny and beautiful, even [...]

2020-09-30T21:57:17+00:00February 19, 2018|Categories: I've Been Thinking|Tags: , , , , , , |

Do You Have an Eye to the Future?

Do you have an eye to the future?  Don't just answer yes and move on.  Take a few moments to consider this question.  In today's Amazon-impacted world, if you miss a few months buried in your isolated internal world no matter the reason, you might miss a noteworthy event, [...]

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