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WMS Efficiency, Resiliency & Metrics

As manufacturers and distributors emerge from the coronavirus pandemic, they are focused on how to grow revenue and become more efficient and profitable to offset the typically negative impacts of COVID. In the situations where business has grown exponentially in consumer industries such as B2C, home improvement and certain [...]

Automation or Autonomous?

While leading a panel "Building Resiliency in the Supply Chain" with gurus from Georgia Tech, the leading experts in global logistics and associated research, several intriguing concepts arose. Additionally, my Association for Supply Chain Management group led a series of webinars on "Navigating through Volatility" including discussions with several [...]

The Rise of E-commerce & WMS Systems During the Pandemic

July 24, 2020 According to Forbes, COVID-19 accelerated e-commerce growth by 4-6 years. Smart players are taking advantage of the opportunity. Only Amazon takes in more money than Shopify's websites, and analysts are predicting a 75% annual rise in the next five years. The ONLY item in common across [...]

Technologies of Disruption and E-Commerce

I participated on the Amazon Effect: Pass of Play at the Manufacturers' Council of the Inland Empire's Manufacturing Summit.  B.J. Patterson, Dan Vest and I had an interesting discussion about the technologies of disruption.  Certainly Amazon has led the way with several of these....   For example, e-commerce directly correlates [...]

Why Customer Service Trumps All!

Start with building a customer service culture with your employees to give your clients reason to come back and refer you to others.Although we work on many topics impacting manufacturers and distributors, we have found that the most popular - and vital - is customer service. Prior to the [...]

Systems Strategies to Kick Off the New Year

Kick start your new year with business strategies that are more focused, faster and improve overall relationships. The 5P Accelerator is a new way to take a critical step toward success.Since I work with clients ranging in size from small, family-owned businesses to multi-billion dollar corporations, industries ranging from [...]

Warehousing Thoughts

Warehousing is often overlooked for its simplicity, but it’s one of the strongest links in your supply chain.Warehousing is an often overlooked area of the business. We store and ship. How hard can it be? Well, there are plenty of ways to dramatically improve your warehousing service and efficiency. [...]

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