LMA Webinar: The Amazon Effect – How Higher Customer Service Standards Impact Your Business and What You Need to Do to Thrive.

Lisa Anderson shares how to create a customer service edge and discusses her research results from her Amazon Effect Service Gap research study in this webinar.

Click below to order this webinar for $199.





If you are an LMA Client and would like free access to this webinar, please email Lisa and request the password for the “Clients Only” section of the website.



LMA Webinar: How to Gain a Competitive Advantage with SIOP

Customer service is a high priority. Customer collaboration is considered the norm. Quicker lead times are a must! Cash flow remains tight – whether perception or reality, the result is the same. Inventories must be controlled. Margin improvement is on the agenda. Financial-speak must be a part of your everyday conversation.

Where do you start and what can you do to make your organization more competitive?
Sales, Inventory & Operations Planning (SIOP) can give your business an edge over the competition – minimal investment in resources to yield substantial results!

Click below to order this webinar for $199.





If you are an LMA Client and would like free access to this webinar, please email Lisa and request the password for the “Clients Only” section of the website.


Business 21 Publishing: Expense Control Strategies to Increase your Bottom Line

In this session, corporate finance expert Lisa Anderson, MBA, CSCP, will explain how to implement an expense control mindset at your organization. You’ll learn how to use tools like industry spending benchmarks, line of sight to goals and non-monetary incentives to get every employee to understand the big picture for cutting costs and increasing margins.
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ExecSense: How to Build an Internal Change Capability for Organizational Agility   

In this webcast, ExecSense examines the internal change systems that many companies are demanding from their HR departments, in addition to the traditional payroll, hiring, firing, performance reviewing, and benefit responsibilities of the job. Take the 60 minutes to view this webcast (on your computer, smart phone, tablet device, or printed out) and learn how to stay competitive with the internal change capabilities required to adapt and evolve your company. The webcast will be led by an expert on the topic, Lisa Anderson (President – LMA Consulting Group), who will discuss best practices for creating a change-ready environment to accommodate competition, new services, and ever-changing economic climates.

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ExecSense: What Every CFO Should Know About Cutting Business Expenses in 2014   

In this webinar, ExecSense examines everything you need to know in 60 minutes regarding best practices for cutting business expenses. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPod or printed out) to enhance your skills when negotiating contracts, specific ways to improve the terms on existing contracts, and other ideas from top CFOs on the various areas to cut expenses right now.

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LMA Webinar: Leverage Social Networks to Drive Business Results

Many of you are already using LinkedIn, Twitter and Facebook for networking, job hunting and family connections, but are you taking advantage of these powerful social networks for business?

These new normal business tools can be the competitive advantage any business can use to leap frog its competition. By utilizing best practices, executives can jump the learning curve and leverage social networks and social media to build and nurture relationships to not only drive bottom line business results but also to create engagement and positive momentum.

Click here to view this complimentary webinar.


ExecSense: Establishing 2014 Goals for Your Operations Team   

In this webinar, ExecSense examines specific tools and strategies that COOs can utilize to gain a competitive advantage by establishing strong goals for their operations team in 2014. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle, or printed out) to learn how to create goals that are aligned with the organization’s mission and strategy, how to measure progress towards each goal, and how to get your team to understand, accept, and commit to the goals.

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ExecSense: Best Practices for Supply Chain Consolidation   

In this webinar, ExecSense examines what purchasing executives should know about the most important aspects of consolidation, both from a supply chain and a business standpoint. Take the 60-minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to learn best practices from other purchasing executives on the best tips and techniques for supply chain consolidation, how to manage the change, and best practices for staying on top of supply chain integrations.

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ExecSense: Controlling Rising Workforce Costs as COO   

In this webinar, ExecSense examines the most effective strategies and best practices used by leading COOs to save money for their companies this year by controlling rising workforce costs. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) and learn valuable tips and techniques for controlling costs, whether it be for when your company is growing or if your company is making a return and re-establishing its financial footing after downsizing.

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ExecSense: A COO’s Guide to Preventing & Catching the 10 Most Common Situations & Incidences of Fraud   

In this webinar, ExecSense covers everything that operations executives need to know about preventing and catching the 10 most common situations and incidences of fraud at your company. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPod, iPad, Kindle or printed out) to understand how you can keep your company up-to-date on the new fraud detection methods and techniques that are COOs are having the most success with at their companies.

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ExecSense: What Purchasing Executives Need to Know About Implementing Green Purchasing Policies   

This webinar is a time efficient way to be in-the-know on green procurement best practices for 2013 – the affirmative selection and acquisition of products and services that most effectively minimize negative environmental impacts over their life cycle of manufacturing, transportation, use and recycling or disposal. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to learn how your business will benefit from implementing green procurement initiatives and easy-to-implement tips and techniques for putting a green procurement action plan into place this year.

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ExecSense: COO Best Practices for Conducting Year-End Reviews   

In this webinar, ExecSense examines everything you need to know in 60 minutes regarding how top COOs conduct year-end reviews, key points they make sure to cover, and how to use the meeting as a motivational tool for your team members to exceed expectations in the year ahead. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to update how you do your year-end reviews and implement best practices and strategies found to be most successful by other leading COOs.

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ExecSense: How Leading Purchasing Executives Set Inventory Levels   

In How Leading Purchasing Executives Set Inventory Levels, ExecSense examines the ways in which leading purchasing executives are setting inventory levels this year to provide higher levels of service to their customers and post higher profits. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to learn tips and techniques for inventory management across all departments (including fulfillment, marketing, and merchandising) that will benefit your business the most.

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ExecSense: CTO Best Practices for Holding Year End Reviews for Your Team   

In this webinar, ExecSense examines everything you need to know in 60 minutes regarding how top CTOs conduct year-end reviews, key points they make sure to cover, and how to use the meeting as a motivational tool for them to exceed expectations in the year ahead. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to update how you do your year-end reviews and implement best practices and strategies found to be most successful by other leading CTOs.

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ExecSense: Inventory Management Tips & Techniques as a COO   

In this webinar, ExecSense examines everything you need to know in 60 minutes to understand how inventory management techniques will improve your inventory turnover ratio and transform frozen assets into cash. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPod or printed out) to learn what other COOs are doing to invigorate inventory management with new technology and techniques and how you can model their success.

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The Roles & Skills of a CMO Mentor   

In this webinar, ExecSense examines the most effective tips, techniques and best practices for mentoring and coaching the top talent on your marketing team. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to learn the best tips and techniques from other CMOs, what younger marketing professionals benefit from the most in a mentor, and how you can excel at being a mentor to help develop talent on your team.

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ExecSense: Roles & Skills of a COO Mentor   

In this webinar, ExecSense examines the most effective tips, techniques and best practices for mentoring and coaching the top talent on your operations team. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to learn the best tips and techniques from other COOs, what younger operations professionals benefit from the most in a mentor, and how you can excel at being a mentor to help develop talent on your team.

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ExecSense: How to Expand Your Client Base into New Industries or Areas of Expertise   

In this webinar, ExecSense examines the most effective methods for expanding your client base into new business categories or areas of expertise as a consultant. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to learn what other savvy consultants are doing to translate their skills and knowledge base into new offerings for different types of clients, as well as specifically targeting more profitable types of projects and clients to work with.

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ExecSense: COO Best Practices for Leveraging ERP Systems to Accelerate Cash Flow   

In this webinar, ExecSense examines the best ways COOs can help leveraging systems to accelerate cash flow at their company. View this webinar (on your computer, mobile phone, iPod, iPad, Kindle or printed out) to examine how other COOs have handled various cash flow scenarios that called for a need to accelerate cash flow, their best tips and techniques for how they did this, and important lessons learned you and your company can capitalize on to accelerate cash flows at your company.

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ExecSense: COO Best Practices for Using Social Networks in 2012 to Improve Your Company Operations   

In this webinar, ExecSense examines everything you need to know in 60 minutes to use social networks to improve your company’s operations in the year ahead. Take the 60-minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to learn how other COOs are using social networks for operational efficiencies as well as their specific plans to utilize social networks in 2012.

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ExecSense: COO Best Practices for Establishing 2012 Goals for Your Team   

In this webinar, ExecSense examines the most effective strategies used by leading operations executives to establish goals and objectives for themselves and their team for the upcoming year. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to understand what types of goals other COOs are establishing for their teams for 2012, strategies for how to incentivize your team to reach these goals, and the best tips and techniques other operations executives have found to be most successful in goal planning and execution for the year ahead.

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ExecSense: The Most Important Management & Leadership Skills for COOs in 2012   

In this webinar, ExecSense examines how COOs are adapting their management/leadership styles to the current economy and what they are doing to reach or exceed the goals of their team/company in 2012. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPod, iPad, Kindle or printed out) to be in-the-know on new management and leadership strategies that are proving to be the most effective, easily incorporate parts of these strategies into your own, and be more successful in the upcoming year.

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ExecSense: COO Best Practices for Conducting Year-End Reviews   

In this webinar, ExecSense examines everything you need to know in 60 minutes regarding how top COOs conduct year-end reviews, key points they make sure to cover, and how to use the meeting as a motivational tool for them to exceed expectations in the year ahead. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad or printed out) to update how you do your year-end reviews and implement best practices and strategies found to be most successful by other leading COOs.

Click here for more information.


ExecSense: The Benefits & Risks of Collaborative Outsourcing   

This webinar examines this emerging trend in outsourcing that focuses on deeper collaboration with service providers for the benefit of customers and the end consumer. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to understand the advantages and disadvantages of collaborative outsourcing and the most critical issues you need to pay attention to if your company is considering a collaborative outsourcing relationship with service providers.

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ExecSense: Best Practices for Inventory Management in 2011   

This webinar examines the ways in which leading purchasing executives are setting inventory levels this year to provide higher levels of service to their customers and post higher profits. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPad, Kindle or printed out) to learn tips and techniques for inventory management across all departments (including fulfillment, marketing, and merchandising) that will benefit your business the most in 2011.

Click here for more information.


ExecSense: The Best Networking Strategies for Procurement Executives   

This webinar examines easy-to-implement tips and touches used by the world’s best networkers and leading procurement executives that can immediately make you a more effective networker. Take the 60 minutes to view this webinar (on your computer, mobile phone, iPod, iPad, Kindle or printed out) to understand how other procurement executives go about making key contacts, leveraging existing relationships, and enlarging their circle of influence on both a personal and professional level.

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