Lisa Anderson shares how to create a customer service edge and discusses her research results from her Amazon Effect Service Gap research study in this webinar. Click here to learn more & purchase.
Lisa Anderson was selected to be a panelist at the Manufacturers Summit on "Channel Disruption and Marketing: Same Day Delivery and How the Changing Distribution Systems Will Impact Every Business"
Find out why that 67% of manufacturers and distributors feel the impact of Amazon-like service gaps. Sign up to receive our full Amazon Effect Service Gap Report.
Lisa Anderson's expertise is often sought after to comment on trends, provide tips and to share her general know-how. See her recent interviews, articles and presentations with international media and industry publications