March 2015 Issue
featuring "Your Customer Comes 1st"
Strategies to Reduce Operational Cost without Capital Investment
| 5 Keys to Success
Lisa Anderson was inducted into the Million Dollar Consultant Hall of Fame
by Alan Weiss
Lisa Anderson shares how to create a customer service edge and discusses her research results from her Amazon Effect Service Gap research study in this webinar. Click here to learn more & purchase.
Lisa Anderson shares three key steps for long-term sustainability in tED's Navigating the Widening Skills Gap
Lisa Anderson shares strategies for dealing with crisis in project management in Wiley's Information Technology Project Management
book by Jack Marchewka
Lisa Anderson was selected to be a panelist at the Manufacturers Summit
on "Channel Disruption and Marketing: Same Day Delivery and How the Changing Distribution Systems Will Impact Every Business"
Find out why that 67% of manufacturers and distributors feel the impact of Amazon-like service gaps. Sign up to receive our full Amazon Effect Service Gap Report
Leverage Social Networks to Drive Bottom Line Results