July 2014 Issue
featuring "Repeat Customers Come Back for Service"
Hidden Opportunities for Process Improvement
| 5 Methods for Success
Lisa Anderson was inducted into the Million Dollar Consultant Hall of Fame
by Alan Weiss
Lisa Anderson shares how to create a customer service edge and discusses her research results from her Amazon Effect Service Gap research study in this webinar. Click here to learn more & purchase.
Lisa Anderson shares four strategies to successfully navigate project roadblocks in Project Times' Overcoming Project Bottlenecks
How do manufacturers leverage I.T. for success? Lisa Anderson is interviewed in ComputerWorld's How to Get a Job in Manufacturing I.T.?
Lisa Anderson was selected to speak at APICS 2014
in New Orleans on "Skills Gap: Empower Yourself & Employees for Success" in October 2014,
Find out why that 67% of manufacturers and distributors feel the impact of Amazon-like service gaps. Sign up to receive our full Amazon Effect Service Gap Report
Leverage Social Networks to Drive Bottom Line Results