LMA Consulting Group, Inc. works with clients to support the improvement of:

  • Customer Service
  • Profitability
  • Cash
We collaborate with management using a win-win philosophy to "take results to the next level" in areas including:

Leadership & Coaching

To achieve service, profitability and cash goals, "the right people are your #1 asset". The key is building highly effective leaders and teams with the skills to lead through all types of organizational change, including mergers and acquisitions, turnarounds, business process design and restructuring, etc. We offer the following types of services:

  • Leadership coaching
  • Strategy formulation
  • Business planning
  • Culture and change management
  • Performance management processes
  • Benchmarking/ competitive analysis
  • Interim leadership

Supply Chain

Helping to create a flexible, customer-driven supply chain with programs such as:

  • Inventory strategy and planning, including vendor managed inventory solutions
  • TPS (Toyota Production System)/ Lean processes
  • Business process design and optimization - planning, inventory, transportation, warehousing, customer service, etc.
  • Supply chain benchmarking and scorecards
Achieving these types of results:
  • Increased inventory turns
  • Improved customer satisfaction levels
  • Reduced supply chain lead times
  • Reduced transportation costs
  • An efficient balance among manufacturing efficiencies, inventory levels and service levels.
  • Business process improvement, resulting in improvements such as inventory accuracy and warehouse flow and efficiency.
  • Integration and execution of business processes and systems.

Operations

Facilitating the focus of operational resources on improving EBITDA and working together as a TEAM, instead of focusing solely on cost, which supports operational productivity improvement, plant turnaround projects, TPS/ lean processes and operational benchmarking and scorecard projects to:

  • Improve customer satisfaction
  • Reduce operational lead times
  • Improve labor efficiencies
  • Reduce waste
  • Shorten product introduction cycles

Project management

Developing plans, facilitating teams and executing projects to achieve results such as:

  • Attention and focus on the priorities - the "80 for 20" rule and the critical path
  • Project objectives delivered on time, on budget and with high service levels.


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